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Vanguard Group Inc
- Finance
- Malvern, PA
About this business
Location details
100 Vanguard Blvd, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORST COMPANY EVER. LIFE EVENT CORDINATORS REFUSED TO HELP ME AFTER MY HUSBAND PASSED.
1. The "Low Cost" Myth:They tout "low-cost investing," but it's like a magician's trick - all smoke and mirrors. Once you're in, you find fees popping up like weeds after a rainstorm. It's a low-cost facade until you read the fine print.2. The Nonsensical Commissions:Vanguard's commissions are like hidden landmines in a battlefield. You think you're stepping into a safe investment, but then - BOOM - a fee you never saw coming. They charge you for the privilege of giving them your money.3. The "Investor-Owned" Lie:They claim ... read more
OMG I'm going to have a stroke. I have been trying to get set up as an Agent for my mother's account due to her dementia. This has been a fubar of the utmost degree. NOBODY knows what they are doing. Different people, different answers. Most recent development? They have looked at a form and removed my mom's information but did not add mine because the form is wrong (that they told me how to fill out.) So now NOBODY CAN ACCESS MY MOTHERS FUNDS! She needs them to pay her ************* fees in just a few more days but we canno... read more
Vanguard service is terrible. Without my permission they closed the money market fund into which my wife's and my social security checks are deposited. We did not get notice of the account closing. They say they mailed it, but we definitely would have noticed it if a Vanguard letter had come to us. It was the account we used for check writing for large bills, so that is lost. Worse, they cannot give me the old account information required by social security, so social security has frozen our accounts, and will not send us ou... read more
If I could give Vanguard a zero, I would. There really are not words to describe how horrible they has become. My mother passed away with two Vanguard accounts and their customer service is the worst I have ever experienced. It takes at least an hour to reach someone who pretends they will help (after being transferred around multiple times). The service agents hardly ever provide correct guidance or follow through on anything they say they will do. I am currently on hold (41 minutes and counting), have been transferred twic... read more
Over 2 years after a the death of an account holder, Vanguard is still making "mistakes" they cant explain which delay release of the funds left by the decedne to a sole heir. this company is either woefully incompetent or intentionally opaque. i wonder how many people have lost their money, unable to access it behind vanguard's wall of non-service.
I have not been able to access my 401k account to get online access for a year and I contribute to this account every pay period. I call daily now.
These people are crooks. At one point years ago they were good but now Terrible!
I Took money out of my 401k on the 20th of last month. I have still not receive the funds. I am being given the run around. this is unacceptable. ******** customer service. I am being lied to.
Frequently asked questions about Vanguard Group Inc
How is Vanguard Group Inc rated?
Vanguard Group Inc has a 1.1 star rating with 125 reviews.
When is Vanguard Group Inc open?
Vanguard Group Inc is closed now. It will open on Monday at 9:00 a.m.
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