VA Outpatient Clinic's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

VA Outpatient Clinic

3.1

About this business

Location details

1536 N Jefferson St, Jacksonville, FL, 32209, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 4:30 p.m.
Tue6:30 a.m. to 4:30 p.m.
Wed6:30 a.m. to 4:30 p.m.
Thu6:30 a.m. to 4:30 p.m.
Fri6:30 a.m. to 4:30 p.m.
Sat7:30 a.m. to 12:00 p.m.
SunClosed
3.1510 reviews
Select a rating
Patrick Wiggins's profile image
Patrick Wiggins 
6 years ago

Wait time is ridiculous ,u guys have to serve us Vets better 🤨 

Janet Elaine Farrar Plummer's profile image
Janet Elaine Farrar Plummer 
recommend  Recommended
6 years ago

The services are fabulous. The staff friendly and respectful. Scheduling assistance great place is beautiful and clean. 

Jean Ryan's profile image
Jean Ryan 
6 years ago

I wouldn't recommend St. Augustine VA to my worst enemy. I have been trying to get an appointment there since before Thanksgiving. but Nurse Johnson, Maureen and David who rin this VA are repeatedly refusing to allow me to be seen. and David will not return calls. and Susan who also runs this VA calls and leaves messages with the wrong phone number. they are THE worst VA ever, racist, discriminatory, biased, unprofessional and could care less if Veterans lived or died. 

Jim Johnson's profile image
Jim Johnson 
6 years ago

Terrible phone service. I phoned community services I was third in line and automated female voice says wait time 7 minutes. This gets repeated exactly several times for 14 minutes. Then a automated male voice states I am caller 13 and the wait time is 62 minutes. SO I HUNG UP. a few minutes and several busy signals I get through. Guess what? I’m 3rd in line. Guess what? History repeats itself exactly. I’m now 13th with a 62 minute wait. ZERO STARS FOR PHONE SYSTEM AND ITS ENGINEER. 

Matthew Carr's profile image
Matthew Carr 
6 years ago

Ya'll are complete garbage. You guys have literally dropped the ball every step of the way for the last 5 years and have zero accountability. 

Melvin Jimenez's profile image
Melvin Jimenez 
6 years ago

If my life depended on these guys to answer the phone, i would've been dead already. 50 minutes on hold and on top of that they hung the call 😡😡😡😡, folks in here apparently hate their job that they don't even have the courtesy to greet and smile at all 

Ryan Samuels's profile image
Ryan Samuels 
7 years ago

Been here three time trying to get my ID card do you guys ever plan to have anybody make it? 

Dg Drgn's profile image
Dg Drgn 
7 years ago

Over an hour and half wait just to see the nurse unbelievable 

Karen Nigara's profile image
Karen Nigara 
7 years ago

Although the people who work at the Optical Clinic and the Optical Center are friendly and helpful at appointments, the system for glasses is not adequately supportive of patient's needs. My January 2018 annual eye checkup appointment at the Jacksonville VA OPC was canceled one day before the appointment. After waiting four months I hadn't been notified of a rescheduled appointment. I called and was referred to an outside provider through the Community Care program. Getting approval took another three months. After my eye ex... read more

Frequently asked questions about VA Outpatient Clinic

How is VA Outpatient Clinic rated?

VA Outpatient Clinic has a 3.1 star rating with 510 reviews. 

When is VA Outpatient Clinic open?

VA Outpatient Clinic is closed now. It will open tomorrow at 6:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com