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U.S. Auto Sales

2.4

About this business

Looking for a reliable, high-quality and affordable vehicle in Memphis, TN? Look no further, our team at U.S. Auto Sales is here to help you find just that! U.S. Auto Sales first opened it's doors in 1992 in Lawrenceville, GA and later expanded to Memphis in 2022. Since then, we have continued to serve our customers and the local communities with the same dedication and enthusiasm we had one day one. This dealership has a dedicated staff of qualified and experienced individuals ready to help you through every step of your pu... read more

Location details

2444 Covington Pike, Memphis, TN, 38128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.4393 reviews
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Ketzy C's profile image
Ketzy C 
2 years ago

It's been over a month that the car has been out of service and went through 3 different repair shops which I had to kick out of pocket for diagnostic fees. Now I am being told that I would have to pay for the repairs because they don't have a warranty company anymore, so the engine replacement is going to cost e ***** out of pocket. I have been getting the run around for a whole month now. I have been on hold for 2 hours now and no response yet. But they made sure to put it in my credit. I am paying for a car that was sold ... read more

Ebony B's profile image
Ebony B 
2 years ago

I bought a vehicle from US Auto sales in ************ ** on ************* and on top of me making steep payments EVERY time I get paid, the vehicle has a ***** infestation. I was not aware of this issue at the time of purchase and didnt realize how bad it was until a few weeks after. I cant have food in my car at all and I mean in my hand, closed, unattended, none of that. The aroma of food brings roaches out of nowhere and they literally come out on my windshield and I have even had a few on me. My kids are even afraid of g... read more

Cadejah W's profile image
Cadejah W 
2 years ago

If I could I give a negative star I would . Literally the worst business ever. ******************* which is a sales man was more interested with flirting with me then actually doing his job . USAUTO SALES sold me a *** on April 7th 2023 and it stop working April 8th so I returned it and In hopes of getting a better one even after they put the wrong vin number and Milage I still had to pay more out of pocket just receive a different car which broke down 2 days after I purchased it. Which was a **** this time . I tried to call... read more

Fei C's profile image
Fei C 
2 years ago

I was driving home from work one night back in March of this year and the brakes locked and engine stalled. I contacted this excuse of a company and they basically said theres nothing they could do. So now Im stuck with no vehicle and possibly having to come out of my pocket. These people lied, and now theyre closed. We as customers didnt get any sort of email stating that they would be closing. But they still expect us to pay the high interest loans. I want my money back so I can buy a new car from a true dealership. I am s... read more

Sherie P's profile image
Sherie P 
2 years ago

I bought a dodge Avenger in February and hear we are in April and my Transmission went out. I was sold a lemon! I found out today that they went out of business. WOW! Lawsuit time! 

Tierras L's profile image
Tierras L 
2 years ago

What can be done? Is the question I have because I also have had similar things happen to me a week after getting my car from us auto sales it cut off on me in the middle of traffic and I also had a warranty but was given a hard time when it came to paying to fix the issue after just a week of having the car!! SMH I have called to get a pay off Which is almost twice what the actual car is worth so I asked about an early pay off which was the same amount as the pay off not to mention that they charge me 3 times as much as the... read more

AdeLarisa S's profile image
AdeLarisa S 
2 years ago

My complaint is like many others ughhh 3 engines in 1 yr told I had to wait till July to trade it in. Now they are temporarily closed which means all the way closed I ****** all locations they all say closed, customer service is rude no help but want a payment how are we stuck paying on cars that don't work and you still have a warranty. I've been paying 500 a mth to still owe ****** how are they getting away with scaming ppl like this why do the consumers still have to pay if they can't hold up there part of a contract. No ... read more

Briana C.'s profile image
Briana C. 
2 years ago

So, I went to purchase a car the end of March and they were running a $200 special to go towards my down payment. I couldnt leave the lot with the car I selected because of insurance I explained that to the sales person and the manager came out to sale me the car and reasons why I would get it after I put a $500 hold on the car. I told them I will be back in two weeks to pick the car up. I didnt get the car because it was display for others to test drive. So, I went to another US auto sales for a different vehicle. I explain... read more

Colleen M's profile image
Colleen M 
2 years ago

I would say this company is negative 1 my car was purchased with an extended warranty and with in a yr I've had 2 transmission put in , **** dollars for rebuilt one and now drive train is gone I bought a lemon from them still owe **** bought 3 yr ago ..we all should *** them 

Frequently asked questions about U.S. Auto Sales

How is U.S. Auto Sales rated?

U.S. Auto Sales has a 2.4 star rating with 393 reviews. 

When is U.S. Auto Sales open?

U.S. Auto Sales is closed now. It will open tomorrow at 9:00 a.m. 

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