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Universal Systems

5.0

About this business

Since 1995, Universal Systems provides unparalleled expertise and quality products when it comes to home and commercial audio, video, security, networking, access control, and automation services and more. We provide clients with custom tailored systems that are designed to mesh perfectly with your property and needs. With over 50 years of combined experienced and in-house Crestron programmer, we're #1 in audio, video, and automation. All employees have a security license and background check too. 

Location details

2960 Wesley Way, Fort Worth, TX, 76118, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0128 reviews
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bill's profile image
bill 
7 years ago

Hank, Ricardo, Mando and Scott all are excellent--top notch qualifications and excellent people skills. Other service providers recently helping with move in to new house need to take lessons from the Universal Systems folks. 

Business response:

Thank very much for your review!! We are very pleased to hear that our techs were able to provide you with the best service possible. We appreciate your continued business and look forward to any future needs you may have. 

S's profile image
7 years ago

Ricardo and Armado were efficient and fixed our issue quickly and accurately. 

Business response:

Thank you for your review. We are happy to hear that Ricardo and Armando were able to provide you with the best service possible. We thank you for your continued business and look forward to any future needs you may have. 

Kendall D.'s profile image
Kendall D. 
7 years ago

Ricardo and Scott could not have been more helpful and solved all sorts of problems around our house! Will always call universal! 

Business response:

Thank you very much for your review. We are pleased to hear that Ricardo & Scott were able to provide you with the best service possible. We thank you for you business and look forward to any future needs you may have. 

Michael H.'s profile image
Michael H. 
7 years ago

We have been with Universal for a few years. They helped us fix some unresolved issues from our previous A/V company and help us add on to our A/V system. We have nothing but wonderful things to say about their service, professionalism, response time, and our overall experience - especially with *******and *****! They are our first and only call for any A/V questions or additions. 

Business response:

Thank you very much for your review. We are very happy to hear that *****& *******have been able to provide you with the best service possible. I will make sure they get the recognition they deserve. We appreciate your business and look forward to any future needs you may have. 

Amy S.'s profile image
Amy S. 
7 years ago

The workers were friendly, fast and helpful. They were even willing to educate me on how to solve this issue in the future so I can fix this problem without having to call them out again (if it happens again). 

Business response:

Thank you very much for your review. We are very happy to hear that our techs were able to provide you with the best service possible. We thank you for your continued business and look forward to any future needs you may have. 

Bob M's profile image
Bob M 
7 years ago

I have been a customer of Universal Systems for more than 20 years having engaged their services including whole house A/V installations, residential security service, equipment upgrades, and the occasional service call. Throughout this relationship they have always provided a combination of skill, courtesy, professionalism, and on time service. Most recently I had a ******* ***** which *********** was unable to resolve. Universal Systems service technicians Ricardo and Armando quickly and expertly resolved the issue while a... read more

Business response:

Thank you very much for your review. We love hearing from long-time clients such as yourself letting us know that we are continuing to provide the best service possible. I will make sure Ricardo & Armando get the recognition they deserve. We thank you for your continued business and look forward to any future service needs you may have. 

Roma O.'s profile image
Roma O. 
7 years ago

Ricardo from Universal Systems just left our home. I could not be more impressed with how personable and determined he was to rectify the issue we were having. Ricardo was incredibly warm and respectful. I highly recommend this business, as their service and customer service is a breath of fresh air. 

Business response:

Thank so very much for this review! We are pleased to hear Ricardo was able to provide you with the best service possible. We pride ourselves on the abilities of our technicians and Ricardo is one of our very best. We thank you for your continued business and look forward to any future needs you may have. 

Jill S.'s profile image
Jill S. 
7 years ago

Universal Systems sent a technician on the same day I telephoned. The technician, Ricardo D********, fixed my problem immediately. Great service! 

Bruce Bury's profile image
Bruce Bury 
7 years ago

I just had another job completed by Universal Systems to my complete satisfaction. I have used this company for at least 18 years, which indicates my complete confidence and satisfaction with their work on my home entertainment system needs over that time span. All their technicians have been highly competent and reliable, and their quality equipment recommendations have stood the test of time. It is not easy to find someone you can count on in this field that will be there when you need them for this many years. 

Frequently asked questions about Universal Systems

How is Universal Systems rated?

Universal Systems has a 5 star rating with 128 reviews. 

When is Universal Systems open?

Universal Systems is closed now. It will open tomorrow at 8:00 a.m. 

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