Universal Systems's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Universal Systems

5.0

About this business

Since 1995, Universal Systems provides unparalleled expertise and quality products when it comes to home and commercial audio, video, security, networking, access control, and automation services and more. We provide clients with custom tailored systems that are designed to mesh perfectly with your property and needs. With over 50 years of combined experienced and in-house Crestron programmer, we're #1 in audio, video, and automation. All employees have a security license and background check too. 

Location details

2960 Wesley Way, Fort Worth, TX, 76118, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0128 reviews
Select a rating
Britt B.'s profile image
Britt B. 
6 years ago

I had a great experience using Universal Systems. We have used them for many years. Today Ricardo with Universal Systems detected our problem right away and was able to get our problem solved immediately. I was very pleased at his expertise and expediency. 

Business response:

Thank you very much for your review. We are very pleased to hear that Ricardo was able to give you the best service possible. We sincerely appreciate your long time business and look forward to any future needs you may have. 

Patricia B.'s profile image
Patricia B. 
6 years ago

Always willing to service our wi-fi needs! Service agent Chris Lane was on time, understood the problem issue,completed the repair and offered to return if needed. We have used Universal several times and this has been our experience with them every time. 

Business response:

Thank you very much for your review. We are pleased to hear that Chris was able to provide you with the best support possible. We thank you for your continued business and look forward to any future needs you may have. 

Ryan M.'s profile image
Ryan M. 
7 years ago

Ricardo is a fantastic resource for our family. He is always looking for ways to make our network and audio/video experience a higher quality. 

Business response:

Thank you very much for your review. We are very happy to hear that Ricardo was able to provide you with the best service possible. We thank you for your business and look forward to any future needs you may have. 

Peter V.'s profile image
Peter V. 
7 years ago

Ricardo is the best! He’s knowledgeable and quickly isolates the problem. In my opinion he’s the best tech they have! 

Business response:

Thank you very much for your review! We agree that Ricardo is the best. We pride ourselves on the abilities of our techs and are very pleased to hear that Ricardo was able to provide you with the best service. We thank you for your business and look forward to any future service needs you may have. 

Linsey P.'s profile image
Linsey P. 
7 years ago

Ricardo D******** was fabulous. He was super nice and quick at solving out problem. 

Business response:

Thank you for your review. I will make sure Ricardo gets the recognition he deserves. We thank you for your business. 

Robert P.'s profile image
Robert P. 
7 years ago

Ricardo did a very good and fast job Installing our new receiver and explained how to use it. The new sound is great. 

Business response:

Thank you for your online review. We are happy that Ricardo was able to provide the best service possible. We thank you for your continued business! 

Leah F.'s profile image
Leah F. 
7 years ago

It was difficult to get a hold of Universal at first due to contacting the wrong number for scheduling. Ricardo was awesome. He arrived early, which he called and made sure was okay. Ricardo was in and out fast and very professional. Thanks! 

Business response:

Thank you very much for your review. We are happy to hear that Ricardo was able to provide you with the best service possible. We thank you for your business! 

steven's profile image
steven 
7 years ago

I found Universal Systems after being frustrated trying to get a hold of GEEK SQUAD through their automated system. I`m glad I called Universal Systems. Their tech, Ricardo D., was very professional, on time, very friendly and knowledgeable and was able to get our home theater system back on line quickly. He explained the operation very thoroughly and made sure we were clear with the controls before he left. I would definitely call Universal Systems again in the future. 

Business response:

Thank you very much for your review. We appreciate you giving us the opportunity to get your home theater in working condition. I will make sure Ricardo gets the recognition he deserves and we look forward to any future needs you may have. Thank you! 

Linda R.'s profile image
Linda R. 
7 years ago

Ricardo was very professional and nice! Explained everything thoroughly. 

Business response:

Thank you very much for your review. We appreciate long time clients such as yourself letting us know how our technicians are doing. Thank you for your continued business and we look forward to any future needs you may have. 

Frequently asked questions about Universal Systems

How is Universal Systems rated?

Universal Systems has a 5 star rating with 128 reviews. 

When is Universal Systems open?

Universal Systems is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com