Ulta Beauty's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Ulta Beauty

2.3

About this business

Location details

1370 N Miller St, Wenatchee, WA, 98801, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.3638 reviews
Select a rating
Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Emily G's profile image
Emily G 
2 years ago

I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more

Business response:

We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help. 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 2.3 star rating with 638 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com