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U-Haul Trailer Hitches
- Automotive
- Coos Bay, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Coos Bay certified U-Haul Hitch Cen... read more
Location details
763 S Broadway, Coos Bay, OR, 97420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Rented me a poorly maintained vehicle that was disgusting, like a truck stop bathroom. When I mention it, they didn't care and brushed me off. Sad but I guess that's their standard.
Business response:
Hello *******, I am sorry about the issues you had with your rental. Unfortunately, I could not find your rental contract using the information provided in your review. I sent you a separate email requesting additional information. I apologize again for this issue.
Day of our move we went to pick up our truck and they had no trucks in the entire city. The excuse was that they were in Canada stuck at the border and because of covid. We asked how long they knew we would not be getting a truck for and the response was that they knew for 1 week. We received zero warning. It made our moving day a complete nightmare. I had to call around for a truck and a storage place. I found a tiny truck when we needed a 26 ft and 3 storage spaces spread out across the city. My husband ended up moving eve... read more
Business response:
Hello ****, I am sorry for the issue with your reservation and the problems it created. Unfortunately, I was not able to locate the rental contract using the information provided in the review. I would be happy to have the management team address this issue, but I need the rental contract information. I sent you a separate email asking for this information. I apologize again for what happened.
On Thursday, August 27th I rented a 26' truck, an appliance dolly, and an Auto Transport from U-Haul on ************* in Concord, North Carolina. After signing the forms the U-Haul technician and I went outside to view the truck. I asked her about the damage to the front of the truck and the broken driver's side mirror and she assured me that the truck had been checked and everything recorded, although there were stickers on damaged spots around the truck. We also rented a vehicle from the airport for my daughter, two grands... read more
Business response:
Hello *******, I am sorry about the multiple issues you had during your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for the inconvenience this caused your family and you.
We rented a U-Haul for a recent move, my husband being a professional driver reported the Hazard lights do not work so they put the deposit return on Hold- I have been going back and forth with them for 2 weeks now trying to get our deposit and no one will take responsibility and just get to the bottom of this and return the deposit. - Was told if you did not break it do not report it!
Business response:
Hello Corrie, I am sorry about the issue you had getting your deposit. I reviewed the existing complaint file, and the notes indicate you discussed this issue yesterday and you were given a resolution. I apologize again for the inconvenience and if we can assist further, please let us know.
Reservation on 9/8 #******** for 15 truck and auto hauler for pick up on 10/14 one way move from CA to South Carolina. Day before pick up Uhaul called and said no trucks and no haulers available so they were cancelling my res. I called a different uhaul number and found a 15 truck just 8 miles away but this new res was now going to be $1050 more expensive than original quote (********). And no auto hauler available. Shipping my personal vehicle cost me $1700. I called to try and get a resolution of a refund on original quote... read more
Business response:
Hello ****, I am sorry about the issues you had with the reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My elderly father rented a Uhaul van on 10/24/2021. We took a photo of the mileage that matched the mileage on our paperwork that they themselves highlighted in yellow and gave back to my dad at the time of the rental. When we returned the van this morning (10/25/2021), a male employee who checks in the vans/trucks/trailers argued with my father that he didn't put enough gasoline in the truck. The employee was so upset with my dad disputing the gas gauge with him that the male employee jumped in another uhaul truck and trail... read more
Business response:
Hello ***** and ******, I am sorry you were treated in such a manner. Unfortunately, I was not able to locate the rental contract using the information provided in the review. I would be happy to have the management team for that location address this issue, but I need the rental contract information. I sent you a separate email asking for this information. I apologize again for what happened.
My husband spoke with a representative to reserve a 20ft truck for an out of town (one-way) move. He confirmed with the representative that a truck of this size would be available for our long distance move ONE MONTH prior to our move date. We hired movers and organized helping from our family and friends to help us with the move. The day before we were supposed to pick up our truck he received a call from a uhaul representative who said that the truck was not available, she cancelled our reservation, and then hung up with h... read more
Business response:
Hello *******, I am sorry about the issues you had with your move. Unfortunately, I was not able to find the rental contract using the information provided in your review. Please provide the name, email address and phone number listed on the order so we can have the appropriate management team address this issue. I apologize again for the problems you had.
U-Haul is UNTRUSTWORTHY! I made a reservation A MONTH AGO, but when I called in, I was told that they no longer have any availability! If you cannot count on U-Haul when you have a RESERVATION, how are you supposed to move your home when you can't trust a company that you have made a reservation with, for a piece of important equipment?!
Business response:
Hello ****, I am sorry about the issues you are having with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
U-Haul has the worse business policy and ethics I've ever heard of. I voluntarily paid on my sons' storage unit with them for 1 month, over the phone and with my bank card. They continue to charge MY credit card every time the payment is late...WITHOUT MY PERMISSION OR AUTHORIZATION to do so!!! They never asked me could they save my card info or this is what will automatically happen. I only realized this when I look at my bank statement and see the payment withdraw. It's not my storage unit account, my name is not on it now... read more
Business response:
Hello Hope, I am sorry about the issues you had with your son's storage unit. I sent you a separate email requesting additional information so I can have the appropriate management team address your concern. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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