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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I shouldve known better when I walked into the storage area of the u haul self storage and truck rental business and almost ALL of the units had locks on them as if the bill was passed due. Initially I rented out the units for what was told to me to be 75$ a month. One was in my name and one was in my boyfriends name at the time because of hassle they gave me about putting the other unit on the card I used for the first unit which made no sense!! Not even a month into having these units and the bill was more than they promis... read more
Business response:
Hello ******, I apologize for the issues you had. Unfortunately, I was not able to locate any storage contracts using the information in the review. Please provide the name and email address listed on the rental contracts as well as the storage location details. I apologize again for any inconvenience.
I had a terrible experience for returned my van, this was a lie. I picked up the cargo van at 1:01pm 12/20/2022 and returned it at 9:19am 12/21/2022. I was charged a second rental fee based on their contract term. Advertised price being $***** a day. Uhaul need to change their policy because I feel that I have been overcharged to rent a van that is ***** per day. I used it less than 24 hours. I used to rented van from Brooklyn location. Everything is good. It never happened to me like that. It was not my first time to rent u... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I recently rented a box truck to move some appliances. Unfortunately theres ******* included with a 10 truck that is supposed to be able to fit a studio up to a 1 bedroom apartment. How does anyone move a whole apartment without a ramp? Anyway theres no refund for making a mistake, buyer beware lol. I just think Uhaul needs to include a ramp with any truck and official company line is not helpful! I hope no one else has stupidly rented a 10 truck thinking, of course theres a ramp ?? smdh.
Business response:
Hello ***, I am sorry about the issues you had with the truck not having a ramp. The website where the reservation was made does list the truck does not have a ramp. I documented and forwarded your concern to the Area Field Manager to see if they can assist you in any way. I apologize again for any inconvenience.
Reserved truck in my town, literally only moving 3 miles down the road. Go to do pre check-in online and reservation has changed to a town 30 minutes away. I'm not driving an extra hour of my day And paying 30 miles extra in mileage. I'll be making extra trips in a pickup truck and just using Penske next time.
Business response:
Hello ******** I apologize your reservation was changed to a location farther away from you. I issued a $50 Reservation Guarantee credit to the card on file since your scheduled reservation was changed. Normally this will reflect on your card account within 5 business days. I apologize again for any inconvenience.
We purchased a large quantity of boxes and paid to have them delivered to our apartment on the third floor. The whole reason for having them delivered was due to me being a disabled veteran with bad back issues. We received an email with a picture showing that the boxes were delivered but were placed underneath a staircase. Not only did they not deliver the boxes to my apartment, which I paid for, they had places the boxes on the first floor on the completely opposite side of the building. I ended up injuring my back and am ... read more
Business response:
Hello ****, I am sorry about the issues you had with your order and I hope you are doing better. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My car broke down in front of the Uhaul dealership on *********** in **********. The manager ******* went out of his way to help move it till it was eventually towed off the lot. ***** as the tow truck driver was not able to take my friend and I back to ******. Turned out he and his partner were going to ********* so we got a ride to a friend's house and then made it back to Woodstock and then back to ******. You have an invaluable manager and if I in recommending them to anyone wanting any help with a uhaul rental as this w... read more
Business response:
Hello *****. Thank you very much for taking the time to share your experience. I passed your kind words along to ******* and his supervisor.
The truck rental size was available online. Only to find out the day I was picking it up that there was a mistake, and I had to downgrade the size. I was promised a credit that was never received on top of this. I paid the tolls via my iPass account. I called to let them know I paid the tolls. However, they proceeded to bill my credit card a week later for the tolls. I received proof from the secretary of state that the tolls were paid, but I could not submit a complaint or refund from Uhaul.
Business response:
Hello ******, I apologize for the issues you had with your rental. The Reservation Guarantee credit has been issued and should reflect on your card account within 5 business days. Your concern about the tolls has been documented and sent to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a truck online to pick up at an official UHaul location. The day before, I get a call from UHaul traffic division stating I had to pick it up at a different location. I pay $20 for a Lyft to get there and find out it is not an official UHaul but some middle-of-nowhere affiliate location that was closed and no one on site to assist. Its late November and freezing outside. The lock box was rusted and wouldnt open. I couldnt get through to UHaul traffic division so called UHaul corporate who put me on hold and then hung ... read more
Business response:
Hello *****, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I went to their website and chose a two and from destination as well as the date I wanted to use their services. I called the location the next day and asked for a trailer opposed to the truck that I had ordered initially. when I spoke to the man who work there at the location he asked where I was picking up from and before I can even tell him anything he specifically told me where I was dropping off the truck according to the information I put in the system. How frustrating it was when I went to go pick up the truck a coupl... read more
Business response:
Hello ******, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to a management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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