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Tucker Albin & Assoc

3.8

About this business

Location details

1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.81,237 reviews
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Aerial B's profile image
Aerial B 
2 years ago

The fact that ***************************** continues to send me communication and harassing messages after I told you ***************************** in Account Resolutions Specialist NUMEROUS times to cease and desist communication with me. Do you know what that mean?? Have you not been educated enough to know how to read. To continue to call me, text me and email me excessively all in ONE day after receiving my verbal and written cease and desist is harassment and abuse. I intend to use all communication starting with the f... read more

Business response:

****************,We wish to advise that our office has removed your number from the file so that you will receive no further communication as requested. However, we do also wish to further advise your that according to our clients record, and available for your review, is a copy of the online service agreement, which listed yourself, Aerial **************** the contact person on behalf of The ******* ******** Group, LLC, in which the agreement was entered into on 11/04/2022. We ask that you contact either our office or the o... read more

Chris G's profile image
Chris G 
2 years ago

This company and their employee ********************************* literally stole money from me with their predatory practices. ******** scammed me by creating a fictitious debt and charging me 30 percent of a check they recovered for me, TWICE!! Then tried to act like they was going to give me my whole $3,300 and take the rest out of my first check, only because they KNEW I wasnt going to get my $3,300. These people are FRAUDS! And I will be suing them ASAP! 

Business response:

The account in question was placed with our office for collections of a past due balance for a reported "charge back" to the factoring company. Upon commencement of our collection efforts we discovered that the debt was in fact settled for a lesser amount of $3300.00, the payment of which was made directly to the factoring company. Our office sent an email directly to you, ************, in which you responded with confirmation that your factoring company had indeed received a payment of $3300.00. It was later discovered that... read more

Christopher G's profile image
Christopher G 
2 years ago

This company and their employee ********************************* literally stole money from me with their predatory practices. ******** scammed me by creating a fictitious debt and charging me 30 percent of a check they recovered for me, TWICE!! Then tried to act like they was going to give me my whole $3,300 and take the rest out of my first check, only because they KNEW I wasnt going to get my $3,300. These people are FRAUDS! And I will be suing them ASAP! 

Business response:

The account in question was placed with our office for collections of a past due balance for a reported "charge back" to the factoring company. Upon commencement of our collection efforts we discovered that the debt was in fact settled for a lesser amount of $3300.00, the payment of which was made directly to the factoring company. Our office sent an email directly to you, ************, in which you responded with confirmation that your factoring company had indeed received a payment of $3300.00. It was later discovered that... read more

Barbara H's profile image
Barbara H 
2 years ago

The Representatives lack the proper skills to deal with debtors effectively. This is a poorly run company. I have nothing to do with the debtor. Do your homework! You'd know this from the start. Highly unprofessional crew here. You are an embarrassment to your trade. Is your boss aware of this? He will.... 

Ad S's profile image
Ad S 
2 years ago

I was called about a debt owed by my former employer. They threatened me with a personal collection suit, which is illegal. they would not tell me what the debt was for and requested I give them personal information about the companies owners. I will not be harassed by this company about somewhere I no longer work. The man admitted in the phone call “I can get in trouble for contacting former employees”. 

Emily H's profile image
Emily H 
2 years ago

If this ghetto, unprofessional "scare tactic" company doesn't stop HARASSING me - they are going to wish they never agreed to "attempt to collect" a BS debt from a company who NEVER delivered. Your ghetto text messages with poor grammar and verb usage make me laugh. Who do you think you are?! Other people may be afraid of you, but I'm DEFINITELY not one of them. Continue to call me, harass me and if you EVER curse at me like some of these reviews I have read- I promise on everything you will wish you never accepted to take m... read more

Churchman Sand A's profile image
Churchman Sand A 
3 years ago

Have been dealing with this company soliciting us for business since 2016. in 2016 I contacted the company directly about how rude the individual calling was - I mean if you are calling a business to try to GAIN OUR BUSINESS do not be rude to the people you are calling! Back in 2016 I was apparently put on their "Do Not Call List" which I am sure doesn't exist as they call me a few times a year anyway. Now I try to recognize the name and don't even bother to answer. Today so chick called - which is why I am doing this review... read more

Sarah D's profile image
Sarah D 
3 years ago

I was contacted by Mike H**** at Tucker Albin and Associates at 7:13am this morning, he left a nondescript voicemail without any information regarding what his call was related to, so I did a quick online search and decided to return the call to find out. Upon answering, he was very rude and continuously spoke over me and when I finally asked why he was calling before business hours he became irate, shouted 'I'm calling from a debt collection agency to see how we can help you so stop trying to get the upper hand lady!" and t... read more

Business response:

We are sorry to hear that your recent interaction with a representative from our office did not meet or exceed our expectations. In order to prevent any further contact from our office, and to allow us the opportunity to review the call, we ask that you email our Compliance Manager with your company name and telephone number. Please send the email to **********@tuckeralbin.com. Thank you in advance for your cooperation and we sincerely apologies for any inconvenience you feel we may have caused. 

Justin S's profile image
Justin S 
3 years ago

Terrible company. In two weeks had a guy cold call me. He at first was decent and asked if any companies owed my company money and they could collect on my behalf. I informed him that there were no outstanding debts owed to me. He asked again about an account that owes money and I informed him again that nobody owed me. He then asked again so I made up an amount and he told me to stop the ******** and I needed to get serious and take his call seriously and that if I couldn't then it spoke to how I ran my business which to hi... read more

Business response:

We are sorry to hear that your recent interaction with a representative from our office did not meet or exceed our expectations. In order to prevent any further contact from our office, and to allow us the opportunity to review the call, we ask that you email our Compliance Manager with your company name and telephone number. Please send the email to **********@tuckeralbin.com. Thank you in advance for your cooperation and we sincerely apologies for any inconvenience you feel we may have caused. 

Frequently asked questions about Tucker Albin & Assoc

How is Tucker Albin & Assoc rated?

Tucker Albin & Assoc has a 3.8 star rating with 1,237 reviews. 

When is Tucker Albin & Assoc open?

Tucker Albin & Assoc is closed now. It will open at 7:30 a.m. 

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