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Tucker Albin & Assoc

3.8

About this business

Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners. 

Location details

1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.81,171 reviews
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Emily H's profile image
Emily H 
2 years ago

If this ghetto, unprofessional "scare tactic" company doesn't stop HARASSING me - they are going to wish they never agreed to "attempt to collect" a BS debt from a company who NEVER delivered. Your ghetto text messages with poor grammar and verb usage make me laugh. Who do you think you are?! Other people may be afraid of you, but I'm DEFINITELY not one of them. Continue to call me, harass me and if you EVER curse at me like some of these reviews I have read- I promise on everything you will wish you never accepted to take m... read more

Churchman Sand A's profile image
Churchman Sand A 
2 years ago

Have been dealing with this company soliciting us for business since 2016. in 2016 I contacted the company directly about how rude the individual calling was - I mean if you are calling a business to try to GAIN OUR BUSINESS do not be rude to the people you are calling! Back in 2016 I was apparently put on their "Do Not Call List" which I am sure doesn't exist as they call me a few times a year anyway. Now I try to recognize the name and don't even bother to answer. Today so chick called - which is why I am doing this review... read more

Sarah D's profile image
Sarah D 
2 years ago

I was contacted by Mike H**** at Tucker Albin and Associates at 7:13am this morning, he left a nondescript voicemail without any information regarding what his call was related to, so I did a quick online search and decided to return the call to find out. Upon answering, he was very rude and continuously spoke over me and when I finally asked why he was calling before business hours he became irate, shouted 'I'm calling from a debt collection agency to see how we can help you so stop trying to get the upper hand lady!" and t... read more

Business response:

We are sorry to hear that your recent interaction with a representative from our office did not meet or exceed our expectations. In order to prevent any further contact from our office, and to allow us the opportunity to review the call, we ask that you email our Compliance Manager with your company name and telephone number. Please send the email to **********@tuckeralbin.com. Thank you in advance for your cooperation and we sincerely apologies for any inconvenience you feel we may have caused. 

Justin S's profile image
Justin S 
2 years ago

Terrible company. In two weeks had a guy cold call me. He at first was decent and asked if any companies owed my company money and they could collect on my behalf. I informed him that there were no outstanding debts owed to me. He asked again about an account that owes money and I informed him again that nobody owed me. He then asked again so I made up an amount and he told me to stop the ******** and I needed to get serious and take his call seriously and that if I couldn't then it spoke to how I ran my business which to hi... read more

Business response:

We are sorry to hear that your recent interaction with a representative from our office did not meet or exceed our expectations. In order to prevent any further contact from our office, and to allow us the opportunity to review the call, we ask that you email our Compliance Manager with your company name and telephone number. Please send the email to **********@tuckeralbin.com. Thank you in advance for your cooperation and we sincerely apologies for any inconvenience you feel we may have caused. 

Chris I's profile image
Chris I 
2 years ago

Adam G**** and this company pretend to be lawyers. They illegally text you and call before 8am. The companies name is even made in way that people believe these peoples threats. They can't do anything to you but harass you. Adam G**** is a joke and a keyboard warrior. If you are a real company don't hire theses guys call the company that owes you or get a real lawyer to send a demand letter. These guys will just get you a bad name. 

Business response:

Mr. ******, Thank you for bringing your concerns to our attention and we would like to reiterate that our office is not a law firm but rather a commercial collection agency, which is reflected on our website and the BBB site as well. We would like to offer you the opportunity to deal with a representative other than Mr. G**** and as such we would ask that you contact Bryson B************** or Sara P************ who can assist further in resolving the outstanding balance owed to our client. 

Daniel S's profile image
Daniel S 
2 years ago

Predators. They called my business during peak business hours, Jeremy K. was extraordinarily rude to our staff on the phone when our staff told Jeremy that I was in an important meeting - he told her to "interrupt the meeting, slip him a note and tell him that I planned my entire day around this phone call...". All lies! He cold called our business to attempt to scare us into taking his phone call. When I called him back to question him about his intentions, Jeremy K. laughed it off and said, "well, collecting money is a ver... read more

Business response:

Thank you for bringing the problems you had with our office to our attention. We would like to be able to assist you further and to investigate the reported incident however we are currently unable to with the limited information provided in your review. Please reach out to Sara ******* (XXX) XXX-XXXX x *** or via email to **********@tuckerlabin.com so that we may gather the additional information to review the reported incident. 

Crystal R's profile image
Crystal R 
2 years ago

Our business received threatening calls from a very angry man yelling at our staff from Tucker Albin. This man refused to identify himself. He has called multiple locations of ours repeatedly today. He was demanding a debit card number from our staff to pay our supposed bill from a customer and said they should give them their personal card info if we were not going to give him our corporate office number. (We do not pay our customers. They pay us.) He threatened to constantly call back, send us to litigation if we don't pay... read more

Business response:

We would like to be able to assist you further and to investigate the reported incident, however, we are currently unable to locate the account in question with the details provided. Please reach out to Sara ******* at (XXX) XXX-XXXX x *** or by email to **********@tuckeralbin.com so that we may gather the additional information to thoroughly review the alleged interaction with a representative from our office and to take appropriate action as we may deem necessary. 

Brian M's profile image
Brian M 
2 years ago

criminals. they harass with dozens of phone calls and they have now resorted to texting. They text with words like threaten and i will face jail time. this piece of shit company buys debt for less the 10 cents on the dollar and tried to use deceptive tactics to get suckers to pay there false claims. 

Business response:

Mr, ********* We would like to be able to assist you further and to investigate the reported incident however we are currently unable to locate the account in question with the limited information provided in your review. Please reach out to Sara ******* at (XXX) XXX-XXXX x *** or via email to **********@tuckeralbin.com so that we may gather the additional information to through review the alleged interaction with a representative from our office. 

Tony K's profile image
Tony K 
2 years ago

When trying to collect a debt, there is no reason for your employees to be rude and threatening. P. A******* , was insanely rude and dismissive. Threatened me with doing whatever she had to do since I couldn't make the payment. The original company I was supposed to work for were aware of the reason I couldn't work for them and it was for my wife's cancer diagnosis we received. So, when I say I'm looking for a job, while at the same time caring for my sick wife (I did not disclose this to Pam), she questions my work ethic, y... read more

Business response:

We would like to apologize for any inconvenience you feel your recent interaction with a representative of our office may have caused and advise you that the account has been reassigned to our Compliance Manager, Sara *******, who will be able to assist you in resolving the past due balance on the account moving forward. Please feel free to contact Mrs. ******* at (XXX) XXX-XXXX ext. *** or by email to **********@tuckeralbin.com. 

Frequently asked questions about Tucker Albin & Assoc

How is Tucker Albin & Assoc rated?

Tucker Albin & Assoc has a 3.8 star rating with 1,171 reviews. 

When is Tucker Albin & Assoc open?

Tucker Albin & Assoc is closed now. It will open tomorrow at 7:30 a.m. 

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