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Tucker Albin & Assoc
- Homeowner Association
- Richardson, TX
About this business
Location details
1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have very positive experience working with Tucker, Albin and Associates, Inc. We had collection issues with a few customers and was unable to gain any responses from these accounts when we tried to collect internally. We interviewed a few collection agencies and decided to engage Tucker, Albin and Associates, Inc, because our interactions have been very professional and they emphasized their focus on maintaining good customer relationship with the accounts we put on collection and valued our input on the collection messag... read more
Business response:
Thank you for your postive feedback and we sincerely appreciate the trust you have placed in **.
these guys are a real piece of work they will tell you that they will charge you 25% to collect on bill and say they will charge the customer an additional 25% so it won't cost you anything then when the time comes the don't charge the customer 25% and it will cost you 25% in the end.dont trust them they promised me that but in the end it cost me i will never use them again
They help our company when necessary . I would recommend them to anyone who is having trouble with a customer not paying their bill.
********************* at Tucker Albin is always so friendly and helpful! Working with him to collect past due amounts from customers is a breeze! I appreciate his work so much!
Called yesterday (someone else who doesn't know what to do answered the phone) and today (this time I answered) soliciting our business and honestly, even though we don't need their services, and I believe they have called us a few times in the last year I've been employed here, I just came here to say the gentlemen on the other line was actually pleasant and cordial. Despite us not needing their services, I thought this particular employee should be commended for his polite professionalism. I said no nicely, he said thank y... read more
Business response:
Thank you for letting us know about the professional interaction with one of our employee who we will be sure receives the positive feedback.
This company called my company trying to get ** as a customer. I told him that we were not interested and that we handle everything locally. He laughed and said thank you for your time and your dishonesty and have a good day. I was not given a name or would most definitely have called back. That "manchild" needs to grow up. Not all business will do business with someone cold calling random business for solicitation purposes. We do not even allow people to walk in at at our place of business for that. hate that I have to give... read more
Business response:
Thank you for bringing this matter to our attention. We have removed your number from our system to prevent any further calls. Please accept our apologies for this reported negative interaction with one of our representatives who will be receiving additional training and developing.
One of their employees called me and wanted to know if the can help us get money from accounts that owe ** money. I declined and told him that we don't have any accounts that owe us money. He the preceeded to call me a D*** and hung up. That was very unprofessional of an employee representing your company.
Business response:
Thank you for taking the time to make us aware of this incident, which we would like to research further immediately, provided we are able to get some additional information from you directly. We kindly ask that you contact our Compliance Manager, ***********************, at ******************** so that she may get additional information from your to look into this further. We also wish to extend to you our sincere apologies for the reported negative interaction with a representative from our office and allowing us the oppor... read more
Worse collection organization on god's green earth. Very heavy handed in deceptive practices and claiming to be "attorneys" to force on filing a suit. Why are they still in business and why hasn't the *** crack down on people like this company yet?
******************* is a bitccccchhhh made boy! Imma let him call me daddy!
Business response:
************, It appears that you *** have had a interation with a representative from our office that *** have left a negative impression on your. I would like to better understand the situation and see if there is a way that ***be I can be of help. Please contact me directly, *********************** at ********************* so that I *** try to further assist you.
Frequently asked questions about Tucker Albin & Assoc
How is Tucker Albin & Assoc rated?
Tucker Albin & Assoc has a 3.8 star rating with 1,237 reviews.
When is Tucker Albin & Assoc open?
Tucker Albin & Assoc is closed now. It will open at 7:30 a.m.
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