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Tucker Albin & Assoc

3.8

About this business

Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners. 

Location details

1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.81,205 reviews
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Jay B's profile image
Jay B 
a year ago

They help our company when necessary . I would recommend them to anyone who is having trouble with a customer not paying their bill. 

Samantha J's profile image
Samantha J 
a year ago

********************* at Tucker Albin is always so friendly and helpful! Working with him to collect past due amounts from customers is a breeze! I appreciate his work so much! 

Kae d's profile image
Kae d 
a year ago

Called yesterday (someone else who doesn't know what to do answered the phone) and today (this time I answered) soliciting our business and honestly, even though we don't need their services, and I believe they have called us a few times in the last year I've been employed here, I just came here to say the gentlemen on the other line was actually pleasant and cordial. Despite us not needing their services, I thought this particular employee should be commended for his polite professionalism. I said no nicely, he said thank y... read more

Business response:

Thank you for letting us know about the professional interaction with one of our employee who we will be sure receives the positive feedback. 

Paula H's profile image
Paula H 
a year ago

This company called my company trying to get ** as a customer. I told him that we were not interested and that we handle everything locally. He laughed and said thank you for your time and your dishonesty and have a good day. I was not given a name or would most definitely have called back. That "manchild" needs to grow up. Not all business will do business with someone cold calling random business for solicitation purposes. We do not even allow people to walk in at at our place of business for that. hate that I have to give... read more

Business response:

Thank you for bringing this matter to our attention. We have removed your number from our system to prevent any further calls. Please accept our apologies for this reported negative interaction with one of our representatives who will be receiving additional training and developing. 

Evan D's profile image
Evan D 
2 years ago

One of their employees called me and wanted to know if the can help us get money from accounts that owe ** money. I declined and told him that we don't have any accounts that owe us money. He the preceeded to call me a D*** and hung up. That was very unprofessional of an employee representing your company. 

Business response:

Thank you for taking the time to make us aware of this incident, which we would like to research further immediately, provided we are able to get some additional information from you directly. We kindly ask that you contact our Compliance Manager, ***********************, at ******************** so that she may get additional information from your to look into this further. We also wish to extend to you our sincere apologies for the reported negative interaction with a representative from our office and allowing us the oppor... read more

Sandra R's profile image
Sandra R 
2 years ago

Worse collection organization on god's green earth. Very heavy handed in deceptive practices and claiming to be "attorneys" to force on filing a suit. Why are they still in business and why hasn't the *** crack down on people like this company yet? 

Joe J's profile image
Joe J 
2 years ago

******************* is a bitccccchhhh made boy! Imma let him call me daddy! 

Business response:

************, It appears that you *** have had a interation with a representative from our office that *** have left a negative impression on your. I would like to better understand the situation and see if there is a way that ***be I can be of help. Please contact me directly, *********************** at ********************* so that I *** try to further assist you. 

Aerial B's profile image
Aerial B 
2 years ago

The fact that ***************************** continues to send me communication and harassing messages after I told you ***************************** in Account Resolutions Specialist NUMEROUS times to cease and desist communication with me. Do you know what that mean?? Have you not been educated enough to know how to read. To continue to call me, text me and email me excessively all in ONE day after receiving my verbal and written cease and desist is harassment and abuse. I intend to use all communication starting with the f... read more

Business response:

****************,We wish to advise that our office has removed your number from the file so that you will receive no further communication as requested. However, we do also wish to further advise your that according to our clients record, and available for your review, is a copy of the online service agreement, which listed yourself, Aerial **************** the contact person on behalf of The ******* ******** Group, LLC, in which the agreement was entered into on 11/04/2022. We ask that you contact either our office or the o... read more

Chris G's profile image
Chris G 
2 years ago

This company and their employee ********************************* literally stole money from me with their predatory practices. ******** scammed me by creating a fictitious debt and charging me 30 percent of a check they recovered for me, TWICE!! Then tried to act like they was going to give me my whole $3,300 and take the rest out of my first check, only because they KNEW I wasnt going to get my $3,300. These people are FRAUDS! And I will be suing them ASAP! 

Business response:

The account in question was placed with our office for collections of a past due balance for a reported "charge back" to the factoring company. Upon commencement of our collection efforts we discovered that the debt was in fact settled for a lesser amount of $3300.00, the payment of which was made directly to the factoring company. Our office sent an email directly to you, ************, in which you responded with confirmation that your factoring company had indeed received a payment of $3300.00. It was later discovered that... read more

Frequently asked questions about Tucker Albin & Assoc

How is Tucker Albin & Assoc rated?

Tucker Albin & Assoc has a 3.8 star rating with 1,205 reviews. 

When is Tucker Albin & Assoc open?

Tucker Albin & Assoc is closed now. It will open tomorrow at 7:30 a.m. 

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