Tucker Albin & Assoc's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Tucker Albin & Assoc

3.8

About this business

Location details

1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.81,216 reviews
Select a rating
Nicole M's profile image
Nicole M 
3 years ago

When trying to collect a debt, there is no reason for your employees to be rude and threatening. R. Baker, was insanely rude and dismissive. Got angry when he found out I had called the original vendor to verify that my being contacted by Tucker Albin was legitimate. Also, threatened me with additional fees if I did not comply and pay him immediately. I provided him with my remittance details and that payment was sent directly to vendor, I was told that was unacceptable. When I told him my company refuses to pay these fees, ... read more

Business response:

Ms. *********** We would like to have an opportunity to investigate this reported issue, however, currently with the limited information provided in the review our office was not able to locate the specific account in which you are referencing. We would like to ask you to contact our Compliance Manager, Sara *******, at (XXX) XXX-XXXX ext. *** or by email to **********@tuckeralbin.com so that she may get a little more information from you to allow us to locate the account and begin our review. Thank you in advance for your a... read more

Chadwick B's profile image
Chadwick B 
3 years ago

Chris R*** was the most arrogant and stupid person on the phone.. Assumed everything but knew nothing! Bad Language and going way outside the law to collect a debt they showed no proof of! LOL 

Business response:

In order to further assist you and we will need some additional information from you to that we can properly and thoroughly review this matter. We ask that you contact our Compliance Manager, Sara *******, at (XXX) XXX-XXXX x *** or by email, **********@tuckeralbin.com, so that we may be of further assistance. 

Patty M's profile image
Patty M 
3 years ago

I do not recommend this collection agency. They were very pushy and arrogant to us, their own customer. They will make you feel like you are the defendant instead of their client. You will regret doing business with them. The company rep would not quit calling so I agreed to place three accounts with them that I had previously turned over to another company. Of course they were not able to collect on two of them and the third account was a nightmare. Our company ended up owing Tucker Albin money because the customer we turne... read more

Business response:

Ms. **********, We apologize for any inconvenience that you feel we may have caused. When this situation arose regarding the breach of contract caused by your office we presented you with two options. Option one was to provide our office with a replacement account and option two was to buy us out of the contract at the previously agreed rate. Your office chose option two and as such we have closed the account and you no longer have any contractual obligation with our office. We sincerely hope you find another agency that is... read more

Marcus S's profile image
Marcus S 
3 years ago

******, I guess you hung up. The amount of $8238.74 will be reported to your credit tonight and Bay & Bay will begin suit. We see you have assets (a Silver 2019 Chevy Impala in yours & ***** ********** name) that our client will seek to attach. I'm sorry we couldn't resolve this amicably. Thank you, sir. Mark ******* . I received this yesterday and dont know anything about and i want to file a compliant 

Business response:

Mr. ******** Our records indicate that you have an outstanding balance owed to our client, BAY & Bay DBA Anderson Leasing in the amount of $8,238.74. A copy of the Statement of Account has been sent to your email. Upon review please contact our office to discuss resolution (XXX) XXX-XXXX x **** Sara *******, Compliance Manager.  

Ray W's profile image
Ray W 
3 years ago

Liars, harassing me and my company over false claims. Saying they are lawyers when there a debt collection agency. Extremely un professional! 

Abigail A's profile image
Abigail A 
3 years ago

They are attempting to collect on a debt that is not owed. Several text and calls and using lies to attain money. 

Business response:

Our office would be happy to provide to you for review the current Statement of Account, Signed Credit Application, Signed Personal Guaranty, and other supporting documents that show that the balance of $17,978.96 ($14,383.17 principal) remains unpaid to date. Please provide a current email address and I will personally forward the documentation to you upon my return to the office on Jan. 03, 2021. Alternatively, you may contact me, Sara P******, Compliance Manager next week directly at *********************** or by email to... read more

Jeffrey P's profile image
Jeffrey P 
3 years ago

This company is really upsetting ð??¡ me they keep harassing and Threatening Me about a company Is that false advertise that I can cancel and when I try to cancel they stated that I could not cancel I cancel I really wish this company Stop harassing me before I file legal actions I spoke to my lawyer and he replied that this company is not legit the law firm are the website company 

Solomon S's profile image
Solomon S 
3 years ago

The young man Adam at Tucker and associates is a very unprofessional. He is extremely rude. This company should fire him. He doesn't know how to conduct himself as a professional. Making threats etc. This company should be held accountable for their poor choice of employees. 

Cristian F's profile image
Cristian F 
3 years ago

ABSOLUTELY HORRIBLE!!! Mr. J Michael J**** called me and start Harassing me with manipulative tactics and threatening to contact my kids, they know their names?l This is highly unprofessional and potentially illegal levels of harassment. If this happen to you call 911 immediately. The funny part is I DO NOT OWED MONEY TO ANYONE!!!! As soon I said to them talk with my lawyers, they stop to threaten me and my family. You can mess with my, but never touch my kids...I made myself clear? By the way the alleged Company who hired t... read more

Business response:

Mr. *********, We appreciate you reaching out to express your dissatisfaction at a recent interaction with an employee of our organization and extend to you our sincere apologies for any inconvenience you feel this may have caused. At this time we would like to speak to you and/or your legal counsel to discuss further the details surrounding your dispute of the payroll services our client claims were rendered to you for which there remains a past due balance of $3,850.00. Please contact Sara P****** ******** or Bryson B****... read more

Frequently asked questions about Tucker Albin & Assoc

How is Tucker Albin & Assoc rated?

Tucker Albin & Assoc has a 3.8 star rating with 1,216 reviews. 

When is Tucker Albin & Assoc open?

Tucker Albin & Assoc is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com