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Tucker Albin & Assoc
- Homeowner Association
- Richardson, TX
About this business
Commercial Debt Collection Agency, specializing in B2B, contingency-based, commercial asset recovery and debt collection solutions for business owners.
Location details
1702 N Collins Blvd 100, Ste 100, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a harassing and deceptive email from "Lacy T*****" who works at Tucker, Albin, and Associates who forwarded who appear to be here managing, attempting to make me think my case was being escalated and my assets were at risk. "Please forward this case out to Meter Investigations Group for an asset search for the above debtor. The balance in full has not been paid and our client is wanting to proceed to look for any assets they may or may not have prior to any proceedings." Their client, Mindbody Online, confirmed ... read more
Business response:
At the time that our representative reached out to you, our office was still showing an outstanding balance, however, we are now able to confirm that our client has since notified our office of their receipt of payment which they accepted as settlement. In turn, we have now closed our file as settled in full. We do apologize for any inconvenience you feel we may have caused and want you to know that you will be receiving no further contact from our office.
Ive never done business with Tucker, Albin and Associates but I did receive a cold call from one of their representatives today. He was very deceptive in his approach. He called and asked for my boss by first and last name. When I asked where he was calling from he said the "Tucker Group, just tell Mike (my boss) I'm on the phone and he'll take the call." Very pushy. I then asked him what he was calling about and he tried to divert and tell me just to let me boss know he was on the phone. I then asked again what the reason f... read more
Business response:
We would like to have an opportunity to investigate this reported issue, however, with the limited information provided in the review our office was not able to research the reported incident. We would like to ask you to contact our Compliance Manager, Sara *******, at (XXX) XXX-XXXX ext. *** or by email to **********@tuckeralbin.comthat she may get a little more information from you, such as the number called, to allow us to begin our review. Thank you in advance for your assistance.
Chris R*** of Tucker, Albin and Associates is the most unprofessional and disrespectful person I have even dealt with. Contacted me for a debt that my previous employer supposedly owes. Threatens to "serve me" and blasts my personal identifiable information on email chains with random people. I at first politely tried to direct him to the business that might be able to help him only to be continuously harassed along with several of my family members whom he somehow found phone numbers for. Unbelievable behavior from someone ... read more
Business response:
Mr. ******* We have taken the necessary steps to prevent any further contact with you regarding the past due account placed with our office for collections against what is now known to be your previous employer and for which you were listed as the primary contact. We would also like to express our sincere apologies for any inconvenience you feel our representative may have caused and should you have any additional questions, comments or concerns please feel free to contact Sara *******, Compliance Manager at (XXX) XXX-XXXX ... read more
I hired Tucker, Albin in 2016 and they failed to get ANY results despite the big sales pitch they had made. Despite failing, they kept calling me & emailing. I asked them to stop contacting me. They used deception to get past my receptionist, then laughed that it proved how good they are. It doesn't when they fail to collect.
Business response:
Ms. ********** We would like to offer our sincere apology for any inconvenience you may feel that we may have caused as a result of any interaction with an employee of our office. We can confirm at this time that your office number has been removed from our system so as to prevent any further communication. Should you have any additional questions, comments or concerns please contact our Compliance Manager Sara ******* at (XXX) XXX-XXXX x *** or by email to **********@tuckeralbin.com.
Number comes up as a robocall. Means "unsolicited sales call" - then they ask for my business owner by his first name - " hey is Bob there?" Trying to sound like this is Bob's old college buddy - nope, what is this regarding? "I'll call back later." Well, good luck with that. Hint: we ALL screen calls now and you need to get past the gatekeeper. Be nice and HONEST with the gatekeeper and you might get somewhere. Be a ****, and you will get blocked in our phone system. Comprehende?
Business response:
Thank you for bringing this matter to our attention and we would like to offer our apologies for any inconvenience you feel our representative may have caused. We have removed your company's number from our system to prevent any further contact. Should you have any further questions, comments or concerns, please feel free to contact our Compliance Manager, **** *******, directly at (XXX) XXX-XXXX ext. 558 or by email to **********@tuckeralbin.com. Thank you in advance for your patience and understanding as we work towards im... read more
When trying to collect a debt, there is no reason for your employees to be rude and threatening. R. Baker, was insanely rude and dismissive. Got angry when he found out I had called the original vendor to verify that my being contacted by Tucker Albin was legitimate. Also, threatened me with additional fees if I did not comply and pay him immediately. I provided him with my remittance details and that payment was sent directly to vendor, I was told that was unacceptable. When I told him my company refuses to pay these fees, ... read more
Business response:
Ms. *********** We would like to have an opportunity to investigate this reported issue, however, currently with the limited information provided in the review our office was not able to locate the specific account in which you are referencing. We would like to ask you to contact our Compliance Manager, Sara *******, at (XXX) XXX-XXXX ext. *** or by email to **********@tuckeralbin.com so that she may get a little more information from you to allow us to locate the account and begin our review. Thank you in advance for your a... read more
Chris R*** was the most arrogant and stupid person on the phone.. Assumed everything but knew nothing! Bad Language and going way outside the law to collect a debt they showed no proof of! LOL
Business response:
In order to further assist you and we will need some additional information from you to that we can properly and thoroughly review this matter. We ask that you contact our Compliance Manager, Sara *******, at (XXX) XXX-XXXX x *** or by email, **********@tuckeralbin.com, so that we may be of further assistance.
I do not recommend this collection agency. They were very pushy and arrogant to us, their own customer. They will make you feel like you are the defendant instead of their client. You will regret doing business with them. The company rep would not quit calling so I agreed to place three accounts with them that I had previously turned over to another company. Of course they were not able to collect on two of them and the third account was a nightmare. Our company ended up owing Tucker Albin money because the customer we turne... read more
Business response:
Ms. **********, We apologize for any inconvenience that you feel we may have caused. When this situation arose regarding the breach of contract caused by your office we presented you with two options. Option one was to provide our office with a replacement account and option two was to buy us out of the contract at the previously agreed rate. Your office chose option two and as such we have closed the account and you no longer have any contractual obligation with our office. We sincerely hope you find another agency that is... read more
******, I guess you hung up. The amount of $8238.74 will be reported to your credit tonight and Bay & Bay will begin suit. We see you have assets (a Silver 2019 Chevy Impala in yours & ***** ********** name) that our client will seek to attach. I'm sorry we couldn't resolve this amicably. Thank you, sir. Mark ******* . I received this yesterday and dont know anything about and i want to file a compliant
Business response:
Mr. ******** Our records indicate that you have an outstanding balance owed to our client, BAY & Bay DBA Anderson Leasing in the amount of $8,238.74. A copy of the Statement of Account has been sent to your email. Upon review please contact our office to discuss resolution (XXX) XXX-XXXX x **** Sara *******, Compliance Manager.
Frequently asked questions about Tucker Albin & Assoc
How is Tucker Albin & Assoc rated?
Tucker Albin & Assoc has a 3.8 star rating with 1,171 reviews.
When is Tucker Albin & Assoc open?
Tucker Albin & Assoc is closed now. It will open tomorrow at 7:30 a.m.
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