This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter The day I moved into my apartment the apartment wasn’t cleaned up for us to move in. The refrigerator was very dirty and the sink and stove needed cleaned as well as the bathroom.The shower was the only clean thing out the bathroom. I will say the groundskeepers are doing a great job of keeping everything clean outside including our dumpster areas. It looks really nice!!!!
Business response:
Thank you for the compliments to our groundskeepers! However, we are sorry to hear that your apartment home did not meet your expectations for cleanliness upon move-in, and we hope that our team has since helped resolve your concerns. If you would like our further assistance, please email us at renewcentennial@trinity-pm.com.
Verified Renter I have lived at Renew for a few years. For the most part it has been a pleasant experience. There seems to be a rent increase each yearly. The property is secure and kept clean. The residents are friendly and staff is courteous and professional. My only negative comment is there is less maintenance personnel which previous experience was very timely.
Business response:
Thank you for taking the time to leave us a review. It makes us happy to hear that you have had a pleasant experience during your time in our community. We appreciate your feedback about our maintenance services and will be sure to share it with the rest of the team for consideration. If there is anything else we may do for you, please let us know!
Verified Renter It is good . Nice staff and property. Apartment has average issues and lately maintenance has been very slow. They finally started cleaning the laundry room and gym
Business response:
Thank you for highlighting our lovely community and helpful service! If you have any pending maintenance needs, please do not hesitate to reach out so we may assist you.
Verified Renter Apartment community is usually peaceful needs some attention to trash services but very responsive to requests. Landscaping is on point but most units need updating. Starting with new windows.
Business response:
We really appreciate both your praise and your critiques for our community. Having the ability to obtain feedback from our residents definitely helps us ensure that everything we offer meets your daily needs, so we will definitely reevaluate our current trash services and the finishes on our apartments to determine how best to improve them. If you are willing to provide more information on your desires for the future, please feel free to contact our office. Thank you so much.
Verified Renter I love the location very close to my work. Quiet area and so far safe. Very accessible to many shops and food places and attractions. Everyone I've met has been very courteous.
Business response:
Thank you for your recognition of our convenient location and professional service. We are proud to have met your expectations and earned your positive review of our community.
Verified Renter I am pleased with the team. Everything is going so smooth. The property is looking nice and work is being performed timely. I am halt to live here.
Business response:
Thank you so much for your 5-star review of our customer service and well-kept grounds! We are committed to providing the best possible living environment to residents, so rest assured that we will continue to work hard each and every day to meet your needs.
Verified Renter It’s been really enjoyable working with the staff. I feel so much at home in the community. The atmosphere inside the office has been professional and yet personable and engaging. I pray that the staff and people stay with this apartment community.
Business response:
We sincerely appreciate your glowing feedback on our community! It is a point of pride that we hire such exceptional professionals to maintain our grounds and serve our residents, so it is great to know that we have succeeded at meeting all of your expectations. If there is anything else we may assist you with, please do not hesitate to let us know.
Verified Renter Old property managers were ok, but the new ones are amazing.. very understanding & willing to work with you. The area is really quiet neighbors are neighborly
Business response:
Thank you for calling our new management team amazing! If there is anything we may do to add to your experience, please reach out to our team.
Verified Renter So it’s a nice experience living in renew centennial with a nice and safe neighborhood. You are closer to lot of grocery stores, restaurants, and lot of other stores. The management urges to fix your maintenance requests as soon as possible as well.
Business response:
Hello, and thank you for the positive review of our team and neighborhood! We are delighted to hear that your needs have been addressed promptly and professionally, and we hope you will let us know if there is anything we may do to improve your experience.
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 662 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com