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Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Love the neighborhood. Access to nice restaurants, grocery stores and walking trails. 12 minutes away from WashU and SLU. Also close to airport..
Business response:
Thank you so much for sharing your appreciation for our gorgeous and accessible neighborhood! We have worked hard to make sure our offerings complement our desirable location, so please do not hesitate to contact us if you need any further assistance.
Verified Renter Very great community love the laundromat the weight room vending machine the carpet in the apartment is smooth the neighbors are very very nice
Business response:
We understand the importance of experiencing comfort and convenience in the home, so it is fantastic to hear that you feel at ease due to so many aspects of our community! We hope you continue to benefit from our amenities and friendly neighborhood.
Verified Renter I love the neighborhood I live in. I feel safe walking my children to the park, going to the pool and even doing laundry late at night/early in the morning. I do wish we had a playground on the property near the dog park.
Business response:
It is delightful to hear that you and your children feel at ease walking around the community, as we understand the significance of having peace of mind in your home. Thank you for letting us know that your experiences going to the park, pool, and laundry room have given you trust in our neighborhood! We also acknowledge your request for a playground near the dog park, and we will consider your suggestion in our discussions moving forward. If you need anything else, please do not hesitate to reach out!
Verified Renter It was a smooth and great move in .Everyone in the office was very helpful and made it a great move in . They welcomed me with opened arms . I love it .
Business response:
Welcome to the community! We're delighted to know your move-in went smoothly, and we'll be sure to pass your compliments along to our team. Thank you for choosing us as your new home.
Verified Renter The worst experience ever.i moved in 3 weeks ago my stove was not working and took over a week to get a new one they brought the new one I’ve had 3 leaks from that stove so I’ve been without gas as well as hot water. They did not accommodate me as far as a temporary place for my children and I a place to stay. And that was the manager at that. Definitely reported them to everyone possible
Business response:
Thank you for taking the time to share your concerns about the upkeep and service in our community. We have always aimed to make great first impressions on our residents that progress into an outstanding and consistent level of care. That said, we are eager to restore your confidence in our management as soon as possible. At your earliest convenience, please email us at renewcentennial@trinity-pm.com.
Verified Renter Nice neighborhood, but getting maintenance done in the apartment takes from several weeks to even several month. Especially, during hot days in the summer central air conditioning unit is not functioning properly. With the raise in the price of living here, something needs to take place to take care of the needs of the units.
Business response:
Thank you for sharing your appreciation for the quality of our community. We take pride in offering well-maintained and comfortable homes for our residents, so it is disappointing to hear that you have not been satisfied with the timeliness of our repairs. When you have a moment, please connect with us at renewcentennial@trinity-pm.com so we can ensure that your needs are met.
Verified Renter Everything at renew centennial is wonderful. They management people are really helpful and keep in touch with the residents. Every other possible way. Even though fixes take couple of days , they follow up with issue until its fixed. Hoping we get our new washers and dryers attached soon
Business response:
Thank you so much for your glowing feedback on our management and maintenance service! Our professionals are some of the best in the business, so we are proud to learn that you are so happy with the caliber of attention you have been receiving. If there is anything else we may assist you with, please do not hesitate to contact our office.
Verified Renter leasing office never answers the phone and never give me updates on anything when it comes to maintenance. i’ve had no ac for the past week and a half and they have only come once to look at it. never heard back and they havnt answered the phone at all. i’ve called over 20 times. this is also the 6th time since i moved in which was 4 months ago, that my ac has stopped working.
Business response:
Thank you for sharing your feedback on our communication and maintenance service. Addressing residents' concerns in a timely manner is important to us, so please know that we have been working hard to reevaluate our performance and improve outcomes for everyone. For further assistance, please email us at renewcentennial@trinity-pm.com.
Poor management Poor management. Went a month without a stove, over a month without AC in 80-90 degree weather (and still waiting on that AC). I have cockroaches that they won’t do anything about, have cabinet doors falling off. Don’t even bother trying to get into contact with them about anything- they won’t answer the phone and sure as heck won’t call you back!
Business response:
We greatly value you sharing your experience in our community with us and are sorry to hear about your trouble with pests and the repairs needed in your home. We understand that the weather is getting warmer, so it is important that we take a look at your current AC situation at once and work to provide peace of mind when it comes to your cabinet doors. We also want to ensure that your home stays up to par with our cleanliness standards, so we hope to discuss and investigate the matter of pests in your home. We assure you th... read more
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 701 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is open now. It will close at 6:00 p.m.
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