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Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Too many things have been going wrong with the apartment fixtures. I have had to place at least a minimum of 10 maintenance requests in 5 months
Business response:
Thank you for taking the time to share your experience at ReNew Centennial. We appreciate you bringing these maintenance concerns to our attention. We strive to provide a comfortable living environment for all of our residents. We understand that experiencing multiple maintenance issues in a short period can be frustrating. We want to ensure your apartment is functioning as it should. Please reach out to us at renewcentennial@trinity-pm.com so we can gather more information and better understand the specifics of your concern... read more
Verified Renter I like the apartments besides the fact that they used floor boards for the windows and just slapped paint on top of everything. They could have at least sanded it down some but it’s ok
Business response:
Thank you for taking the time to share your feedback on ReNew Centennial. We appreciate you highlighting what you enjoy about the apartments. We understand your perspective regarding the finish on the window trim. We strive to provide comfortable and well-maintained homes for all our residents, and your comments are valuable as we consider areas for improvement and future upgrades.
Verified Renter Unit wasn't ready on move in date, had to resign lease for next day. Unit was dirty at move in (hair painted onto the walls, dishwasher flooded kitchen when used, filthy drawers/cabinets, back door painted shut, shower rod/TP holder not secure to wall) "landlord special" thick white paint, looked nothing like the model unit. Thin walls, 1st floor can hear upstairs neighbor using the restroom. Smoking not allowed but if your neighbors do it anyway you will smell it. Uses RUBs so you never truly know your usage... read more
Business response:
Thank you for taking the time to share your experience at ReNew Centennial. We appreciate your feedback, even when it highlights areas where we need to improve. We understand your frustration with the condition of your unit upon move-in, and we sincerely apologize that it didn't meet your expectations. We strive for all units to be move-in ready and regret that wasn't the case for you. It's also concerning to hear about the issues with noise and the reported smell of smoke, despite our community policies. We also acknowledge... read more
Verified Renter It’s okay could be better decent living basic the area makes the neighborhood better but if it was a different neighborhood, these apartments wouldn’t be worth all of that
Verified Renter Quiet neighborhood, close to a lot of great places on Olive, and surrounding areas and businesses. I’ve been here for a year and so far I like it alot
Business response:
Thank you for taking the time to share your experience at ReNew Centennial! We appreciate you highlighting the quiet neighborhood and its convenient proximity to Olive and other local businesses. We're glad to hear you've enjoyed your first year here.
Verified Renter Neighborhood is friendly. Love all the amenities. Feels very homey. Only thing is there is paint on splotches on the floor but if stuff like that doesn’t bother you, then five stars.
Business response:
Thank you for taking the time to share your experience at ReNew Centennial. We're so glad you find the neighborhood friendly and are enjoying the amenities! It's great to hear that it feels homey to you. We appreciate you pointing out the paint splotches and will take that into consideration as we continue to improve the community.
Verified Renter Very easy process, no complaints. I went in for a tour and applied the same day it took no time to hear back from them they did a great job answering all my questions and being a big help
Business response:
Thank you for sharing your positive experience at ReNew Centennial! We're so glad you found the application process easy and appreciated the quick turnaround and helpfulness of our team during your tour. We strive to make the entire process as smooth and informative as possible for everyone.
Verified Renter So far It's great I'll come back a month from now and let you all know, I love that this community is so close to so many popular businesses and outlets everywhere and everything is in walking distance and directly by the freeway
Business response:
Thank you for your initial positive feedback regarding ReNew Centennial! We appreciate you highlighting the convenient location and its proximity to popular businesses and the freeway. We look forward to hearing from you again next month and learning more about your experience.
Verified Renter Overall, my experience has been positive. I did not have access to gym or laundry facilities for some time, which I felt I was paying for anyway. The windows are old and not sealed, making heating and cooling less effective. I have received prompt and helpful maintenance requests, but have not received the upgraded blinds I was promised. Plumbing is old, but maintenance is responsive and communicative when needed.
Business response:
Thank you for taking the time to share your experience at ReNew Centennial. We appreciate you highlighting the positive aspects of your residency, including the responsiveness of our maintenance team. We also understand your concerns regarding the gym and laundry access, as well as the window sealing and promised blind upgrades. We are always looking for ways to improve the living experience for our residents. If you'd like to discuss these specific concerns further, please feel free to reach out to us at renewcentennial@tri... read more
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 662 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is open now. It will close at 6:00 p.m.
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