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Toyota of Des Moines

4.5

About this business

We are Iowa's #1 Toyota Dealer and the #1 Toyota Dealer in the 6-state Kansas City Region. As a premier dealer, we have a huge selection of new and used vehicles from which to choose. Whether online or offline, Toyota of Des Moines customers enjoy vehicle specials every day. We offer Toyota service and parts, our full inventory online and outstanding financing options. Come see us today! 

Location details

1650 SE 37th St, Grimes, IA, 50111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.52,634 reviews
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Jana Lloyd's profile image
Jana Lloyd 
6 years ago

Horrible customer service! I couldn’t get my license plate off because of a couple screws were WAY TOO TIGHT! They got one off, but said I would have to make a service appt, take up to 2 hours and PAY THEM $120!! They said they would have to drill out the screw, blah, blah, blah. I went to Goodyear on Hickman and in less than 2 MINUTES, they removed the screw (whole) and did it for FREE! I’d heard Toyota of DSM had crappy customer service, but no problems in 4 years until now. I will NEVER RECOMMEND these guys! Rotten, rotte... read more

Karie Kelty's profile image
Karie Kelty 
6 years ago

Today I was informed by the service department receptionist that I would have to schedule and pay for a service appointment to change the dead battery in my fob. Soonest they could schedule me in is Monday the 17th. Seriously?? Was able to stop by Wilson Toyota in Ames without an appointment and no charge for changing the battery. In and out in two minutes. Save your time and money, make the trip to Wilson Toyota. 

Nichole Carroll's profile image
Nichole Carroll 
recommend  Recommended
6 years ago

Fantastic experience and price! Brenna and Shane were amazing to work with! 

Lauri Okun's profile image
Lauri Okun 
recommend  Recommended
6 years ago

The service team was great- they were able to fit me in for an unscheduled service. 

Joyce Huff's profile image
Joyce Huff 
recommend  Recommended
6 years ago

they are long lasting I really like my older 2003 Toyota . I'm sure they will work with you to find what fits you. 

Paula Rothmeyer's profile image
Paula Rothmeyer 
7 years ago

So far not very happy all the way around. Hylander with 6,000 miles dead in my garage. Told by service department to call roadside assistance to get it towed and they told me 120 minutes at 7:30. I call back at 9:50 no show so far after the 120 minutes and am told another 120-180 minutes of a wait. So now it is going to be afternoon before it gets there and we leave for a trip tomorrow. Not happy at all! 

Kim Corieri Boeke's profile image
Kim Corieri Boeke 
7 years ago
Edith Gonzales's profile image
Edith Gonzales 
recommend  Recommended
7 years ago

calidad y buen precio en los carros nuevos , un buen trato con los clientes ,los pagos mensuales más bajos . compara!! 

Eric C Garcia's profile image
Eric C Garcia 
7 years ago

Great service 

Frequently asked questions about Toyota of Des Moines

How is Toyota of Des Moines rated?

Toyota of Des Moines has a 4.5 star rating with 2,634 reviews. 

When is Toyota of Des Moines open?

Toyota of Des Moines is open now. It will close at 8:00 p.m.  

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