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Toyota of Denton

4.3

About this business

Toyota of Denton is your friendly local Toyota dealer for new Toyotas, used car sales, automotive service, and parts. Our Toyota Dealer offers a lot of great deals and specials to our customers. Here are just a few things our customers can expect when they shop at our dealership. 

Location details

4100 S Interstate 35 E, Denton, TX, 76210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.33,148 reviews
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Regina Coomer's profile image
Regina Coomer 
8 years ago

I really feel like they must offer commission, I was told I needed to replace all filters and get an alignment. Went with their recommendation and was told again in less than 5,000 miles that I needed the same. Also the price of services change depending on who you speak with. They Grossly overcharge for various services. Also refused to clear a maint required light after I came in for my 5,000 mile tire rotation and balance, due to the "tires are too worn and the light won't go off until they are replaced." The tires were n... read more

Pam Bryant's profile image
Pam Bryant 
8 years ago

Always short on people. Waiting way too long to get checked out after truck is done. Car wash sucks! 

Business response:

Hi Pam - First of all, thank you for taking the time to share your experience with us. We do get busy over at the dealership but this is no excuse for the amount of time you have waited, so I can understand your frustration. I appreciate your feedback and have discussed this review with my team to ensure we improve moving forward. Please feel free to stop by the dealership for a free car wash as we'd love the opportunity to give you a five-star experience at Toyota of Denton. - Scott Fly, GM sfly@toyotadenton.com 940-535-760... read more

Diana Aguilera's profile image
Diana Aguilera 
8 years ago

Wow me encanto estar ahi con una super atencion al cliente gracias .❤ 

Amanda Walker Cross's profile image
Amanda Walker Cross 
8 years ago

Customer service and follow through is horrible!! 

Business response:

Hi Amanda – We appreciate you taking the time to write a review. We are disappointed that you had a negative experience at our dealership, as our top priority is always customer satisfaction. If you could please reach out to me at your convenience, we would appreciate the opportunity to discuss this with you in greater detail, and hopefully make this right for you. - Scott Fly, sfly@toyotadenton.com 

Sylvia Galindo Garza's profile image
Sylvia Galindo Garza 
8 years ago

Best dealership I have ever gone to. Friendly , clean , not pushy. They work with your budget to give you the best deal. 

Rehma Hafiz's profile image
Rehma Hafiz 
8 years ago

Absolutely horrible customer service. They lie so easily and get caught doing it and try to cover it up. Lionel I believe talked to me on the phone and his attitude was so arrogant and obnoxious. Bought my highlander there 3 years ago and I am so done with them. If you are reading this, learn some manners on how to talk to a lady. Now that I am reading all the other reviews, they all make sense. Jerks! However Ernest was a real gentleman. 

Joy McGaugh Puente's profile image
Joy McGaugh Puente 
8 years ago

These people are a bunch of crooks! Taking advantage of a person who bought two vehicles and sent my parents and two of my kids who also purchased vehicles from them. My daughter actually purchased two from them. I found out after the purchase of the second vehicle from them with promises of extended service and coverage warranties as supposedly incentives to buy the second one that I was actually charged for those incentives! And then the GM acted all offended when I called them out on it! I warn everyone that these people ... read more

Warren Nadeau's profile image
Warren Nadeau 
8 years ago

Avoid Faith and Jarrett. They don't return calls. Email questions haven't been answered. Faith blew off a scheduled morning meeting. We'll lease our RAV 4 somewhere else. 

Business response:

Hi Warren - Great customer service is something we strive for at Toyota of Denton so this review concerns me. I apologize for the miscommunication. I'm going to discuss your experience with the team to ensure that we do a better job moving forward. If there's ever anything we can help you with in the future, we'd love the opportunity to earn your business again. - Scott Fly, GM sfly@toyotadenton.com 

John Moran's profile image
John Moran 
8 years ago

Thanks guys just bought a 2016 Corolla OFF the FLOOR!! Smooth easy and very helpful! 

Business response:

So glad you had such a smooth and easy experience with us, John! Enjoy your new Corolla! 

Frequently asked questions about Toyota of Denton

How is Toyota of Denton rated?

Toyota of Denton has a 4.3 star rating with 3,148 reviews. 

When is Toyota of Denton open?

Toyota of Denton is open now. It will close at 8:00 p.m.  

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