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Towneplace Suites By Marriott
- Hotels
- Eagan, MN
About this business
Location details
3615 Crestridge Dr, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
Stayed in courtyard Marriott Charlottesville, my room flooded within 10 min of me being there. They couldn’t move me so they cleaned it up and told me they’d comp the room and dinner. After playing 477.00 for everything they NEVER Reimbursed me. When I left in the morning I found my truck broken into and $2000 worth of stuff stolen. I filed a police report and marriotts response was “sorry you park in our lot at your own risk” they have no cameras no security and they know this is a problem. I’ve been a Marriott Customer for... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Stayed in courtyard Marriott Charlottesville, my room flooded within 10 min of me being there. They couldn’t move me so they cleaned it up and told me they’d comp the room and dinner. After playing 477.00 for everything they NEVER Reimbursed me. When I left in the morning I found my truck broken into and $2000 worth of stuff stolen. I filed a police report and marriotts response was “sorry you park in our lot at your own risk” they have no cameras no security and they know this is a problem. I’ve been a Marriott Customer for... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Stayed in courtyard Marriott Charlottesville, my room flooded within 10 min of me being there. They couldn’t move me so they cleaned it up and told me they’d comp the room and dinner. After playing 477.00 for everything they NEVER Reimbursed me. When I left in the morning I found my truck broken into and $2000 worth of stuff stolen. I filed a police report and marriotts response was “sorry you park in our lot at your own risk” they have no cameras no security and they know this is a problem. I’ve been a Marriott Customer for... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Awful, I mean the worst experience ever. Payed threw a third party and they didn't know how to get there pay so they charged my card. I already payed once and now they are trying to charge me again. I guess there is no good help anywhere anymore. Filthy floor. Smells bad. Paper thin walls. Did not get the room I reserved. Horrible furniture. They must pay people or flat out lie on other reviews.
Business response:
Thank you for reaching out! Upon looking, it appears we had a reservation for you coming in on the 14th of November and it went to a no show reservation. From there you did indeed stay with us on the 16th. Both reservations were through a third party and I do not see a personal card on either. I would recommend reaching out to ********* and speaking with their customer service team.
Awful, I mean the worst experience ever. Payed threw a third party and they didn't know how to get there pay so they charged my card. I already payed once and now they are trying to charge me again. I guess there is no good help anywhere anymore. Filthy floor. Smells bad. Paper thin walls. Did not get the room I reserved. Horrible furniture. They must pay people or flat out lie on other reviews. Thank you for reaching out! Upon looking, it appears we had a reservation for you coming in on the 14th of November and it went to ... read more
My house was undergoing renovations. My wife has just undergone dental surgery and she was also suffering from a painful diverticulosis. It was so severe. that my Sister-in-Law had to rush her to the Emergency Room at the University Medical of Georgia when the pain became unbearable. She was released and we booked a room at Fairfield Mariott in our hometown, Aiken. When we checked I informed the clerk on duty, Dayton, that my wife was ill, and we would not need housekeeping. There was never a problem until we decided to exte... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
My house was undergoing renovations. My wife has just undergone dental surgery and she was also suffering from a painful diverticulosis. It was so severe. that my Sister-in-Law had to rush her to the Emergency Room at the University Medical of Georgia when the pain became unbearable. She was released and we booked a room at Fairfield Mariott in our hometown, Aiken. When we checked I informed the clerk on duty, Dayton, that my wife was ill, and we would not need housekeeping. There was never a problem until we decided to exte... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
I had one of the worst experiences ever at the Marriott hotel in Everett Washington a couple weeks ago, in near freezing temperatures. We get there an hour after our room is supposed to be ready, it’s not ready yet, they do not have an alternative except to take a lesser room so fine.. we take that. We drop our things at our room on the fourth floor. Then we take the elevator to the second floor and I take my six year old daughter to the swimming pool. There are 2 towels left. I set them aside for us and we go swimming. Anot... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
I had one of the worst experiences ever at the Marriott hotel in Everett Washington a couple weeks ago, in near freezing temperatures. We get there an hour after our room is supposed to be ready, it’s not ready yet, they do not have an alternative except to take a lesser room so fine.. we take that. We drop our things at our room on the fourth floor. Then we take the elevator to the second floor and I take my six year old daughter to the swimming pool. There are 2 towels left. I set them aside for us and we go swimming. Anot... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
Frequently asked questions about Towneplace Suites By Marriott
How is Towneplace Suites By Marriott rated?
Towneplace Suites By Marriott has a 2.7 star rating with 629 reviews.
When is Towneplace Suites By Marriott open?
Towneplace Suites By Marriott is closed now. It will open on Monday at 6:30 a.m.
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