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307 S Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Very good.
Quick and friendly response time but I went with someone else.
Got two starts because they at least actually answered my email and text messages. The positives ended right there. They list their cars at a good price, so that they show up at the top of search lists...and then add tons of additional charges, including "optional items" like tint, paint protection, etc...that you can't remove - doesn't sound very optional huh? And the cost for these non-options? RIDICULOUS. I won't do business with dealers that cling to this outdated sales tactic. Good riddance.
Business response:
Hi Area242, I'm sorry you feel bad about your experience. Unfortunately, I can't change the past, but I can change the future experiences of our customers. Thank you for your opinion on how we are perceived by consumers. I will take your suggestions and put them to work. Again, thank you for your feedback. Mike Domenico Sales Director
Wow! Greatest experience! Car shopping ever! Great online description of vehicle, with photos, very clean vehicle. We received top dollar for trade in prior to 3 hrs trip to dealership, great communication over phone, and messaging. Very courteous and professional crew run this place!! Thanks! Town North Mazda. Would deal with again!
Communication was great, unfortunately i took too long to made my decision and the vehicle sold
Dealer reached out to me, salesman Nate did a good job, other staff was horrible with talking trash about customers outside and what they were driving. There is a reason they work used cars.
It took a while to get a response which is ok because maybe they were busy. However, the sales person that responded never answered my questions. I even explained that I would be paying cash and did not need financing, yet I got an automatic application for financing. He emailed me twice and multiple times in both emails I asked the same question and requested the same information. I never heard back from him. They lost a cash sale on this vehicle.
Great response dealer and sales Personnel are very professional and knowledgeable I really appreciate them thank you
I received an initial email in response to my inquiry but no additional follow up responses.
Business response:
Jose, Can you call me? I would like to help you and correct our end. Mike Domenico 972.231.6370 x204
Town North Mazda Service has a 4.1 star rating with 257 reviews.
Town North Mazda Service is open now. It will close at 6:00 p.m.
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