Town North Mazda Service's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Town North Mazda Service

4.1

About this business

Location details

307 S Central Expy, Richardson, TX, 75080, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.1257 reviews
Select a rating
OCCeagletime's profile image
OCCeagletime 
3 years ago

Very good. 

Demetra's profile image
Demetra 
3 years ago

Quick and friendly response time but I went with someone else. 

area242's profile image
area242 
4 years ago

Got two starts because they at least actually answered my email and text messages. The positives ended right there. They list their cars at a good price, so that they show up at the top of search lists...and then add tons of additional charges, including "optional items" like tint, paint protection, etc...that you can't remove - doesn't sound very optional huh? And the cost for these non-options? RIDICULOUS. I won't do business with dealers that cling to this outdated sales tactic. Good riddance. 

Business response:

Hi Area242, I'm sorry you feel bad about your experience. Unfortunately, I can't change the past, but I can change the future experiences of our customers. Thank you for your opinion on how we are perceived by consumers. I will take your suggestions and put them to work. Again, thank you for your feedback. Mike Domenico Sales Director 

ElCamino11's profile image
ElCamino11 
4 years ago

Wow! Greatest experience! Car shopping ever! Great online description of vehicle, with photos, very clean vehicle. We received top dollar for trade in prior to 3 hrs trip to dealership, great communication over phone, and messaging. Very courteous and professional crew run this place!! Thanks! Town North Mazda. Would deal with again! 

Leo's profile image
Leo 
5 years ago

Communication was great, unfortunately i took too long to made my decision and the vehicle sold 

Jeff's profile image
Jeff 
5 years ago

Dealer reached out to me, salesman Nate did a good job, other staff was horrible with talking trash about customers outside and what they were driving. There is a reason they work used cars. 

Crystal's profile image
Crystal 
5 years ago

It took a while to get a response which is ok because maybe they were busy. However, the sales person that responded never answered my questions. I even explained that I would be paying cash and did not need financing, yet I got an automatic application for financing. He emailed me twice and multiple times in both emails I asked the same question and requested the same information. I never heard back from him. They lost a cash sale on this vehicle. 

Frank's profile image
Frank 
5 years ago

Great response dealer and sales Personnel are very professional and knowledgeable I really appreciate them thank you 

Jose's profile image
Jose 
5 years ago

I received an initial email in response to my inquiry but no additional follow up responses. 

Business response:

Jose, Can you call me? I would like to help you and correct our end. Mike Domenico 972.231.6370 x204 

Frequently asked questions about Town North Mazda Service

How is Town North Mazda Service rated?

Town North Mazda Service has a 4.1 star rating with 257 reviews. 

When is Town North Mazda Service open?

Town North Mazda Service is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com