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Town North Mazda Service
- Auto Repair
- Richardson, TX
About this business
Established in 1974, Town North Mazda is a full-service automobile dealership that offers new and pre-owned vehicles from Mazda. The dealership offers a range of Mazda models, such as the Mazda3, Miata, RX-8, Mazda8, B-Series, Tribune and CX-8. The dealership also offers pre-owned models from various makes, such as BMW, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti and Jeep. It operates a service department that provides a range of service coupons and provides online bookings for vehicle servicing. The deal... read more
Location details
307 S Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Town north Mazda and all the people on the staff we’re just outstanding. They could not have been more helpful.
I completed the Car Guru request for info/availability about 5 AM, Town North sales manager responded by 7:30 AM. Interaction with Town North staff was pleasant and respectful. The vehicle was as described in Car Guru and the dealers web site. The staff noticed the veteran plates on my trade in, and to a man, thanked me for my service. I arrived at 10 AM and left with my purchase at 2 PM. Included in this time was staff lunch and one hour to bring the car in compliance with all relevant recalls/software updates (infotainment... read more
Neal was great and the price was also great just managed to squeak by with another deal. Would work with TN Mazda again!
Deceptive marketing tactics. Completed the application on-line, was approved and emailed the terms of the purchase. They refused to honor the agreement, I was approved for the 5k dealer discount and financing terms using their on-line application. Also, the $700 in dealer add-ons were not a pleasant surprise. Waste of time.
Very good.
Quick and friendly response time but I went with someone else.
Got two starts because they at least actually answered my email and text messages. The positives ended right there. They list their cars at a good price, so that they show up at the top of search lists...and then add tons of additional charges, including "optional items" like tint, paint protection, etc...that you can't remove - doesn't sound very optional huh? And the cost for these non-options? RIDICULOUS. I won't do business with dealers that cling to this outdated sales tactic. Good riddance.
Business response:
Hi Area242, I'm sorry you feel bad about your experience. Unfortunately, I can't change the past, but I can change the future experiences of our customers. Thank you for your opinion on how we are perceived by consumers. I will take your suggestions and put them to work. Again, thank you for your feedback. Mike Domenico Sales Director
Wow! Greatest experience! Car shopping ever! Great online description of vehicle, with photos, very clean vehicle. We received top dollar for trade in prior to 3 hrs trip to dealership, great communication over phone, and messaging. Very courteous and professional crew run this place!! Thanks! Town North Mazda. Would deal with again!
Communication was great, unfortunately i took too long to made my decision and the vehicle sold
Frequently asked questions about Town North Mazda Service
How is Town North Mazda Service rated?
Town North Mazda Service has a 4.2 star rating with 230 reviews.
When is Town North Mazda Service open?
Town North Mazda Service is closed now. It will open tomorrow at 8:00 a.m.
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