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Total Life Changes, LLC
- Weight Loss Centers
- Fair Haven, MI
About this business
Total Life Changes (TLC) is a global company committed to changing people’s lives across the world with nutritional products and the opportunity to become an independent distributor since 2002. TLC offers products made with the highest quality ingredients to support digestive balance, weight maintenance, nutritional well-being, and more. These revolutionary products are sold in over 140 countries. We are privileged to call over 10,000 members family as we embark on the journey to change lives together. For additional c... read more
Location details
6094 Corporate Dr, Fair Haven, MI, 48023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Sent items back because I was unhappy with the product. Items were returned over a week ago and was in the 30 day policy and I still haven’t received a refund and can’t get anyone on the phone! I am completely frustrated with this issue!
Business response:
Hello Gia! We have received your returned item and a refund was completed on 05/20/2020. We apologize for any inconvenience this has caused you. Thank you
Product is ok but the sponsor(39442887) and customer service is HORRIBLE! I placed an order under order#6831664. The sponsor placed order under her account so she can get credit for sale. I paid $180.35 on 4/20/20 for the relax/replenish kit which was to include nutraburst/pills/instant tea. I received package without the nutraburst & no explanation as to why nutraburst was missing. I reached out to sponsor 39442887 on 4/24/20 to advise order was received incomplete. After a few days of not receiving an update, i disputed th... read more
Business response:
Hello Cynthia, We apologize this is happening to you. We will have a customer support agent contact you to help your resolve your situation. Thank you
I haven’t started using my products yet, but I’m so excited to do so! I received them in a timely matter, and am super impressed with my sponsor! Can’t wait to start my total life change!
Business response:
Hi Raven! We appreciate the great feedback! Welcome to the TLC Family! Thank you
Hello, Order Number: 7368901 This is my first order with TLC and it has been a misleading one! I ordered on May 2, 2020 and paid for 2DAY shipping. When I ordered, the products were available, so I do not understand why I haven’t received my order. In addition, there’s a tracking # with no tracking information. When I log into the portal, it says my order has been shipped. UPS has no information on it-I called them. I can’t trust that a company takes pride in their products, if they don’t take pride in honesty! Whenever it s... read more
Business response:
Hello Nena, We do apologize for the inconvieince, we have refunded the shipping difference for you and the tracking below shows your order has been delivered for you. We have added 20 TLC points to your account to use towards your next purchase. Tracking UPS: 1Z2333RA0210458183 Thank you
I sent an email requesting a refund for my last order; after I saw a post saying that lead is in the products. ?? I haven’t heard anything back
Business response:
Hello Rashena, A customer support agent will be contacting you shortly for more information regarding your refund request. Thank you
We received 1 Item #1414. We did not order this. We did not authorize the use and charge on our credit card. We demand a complete refund of this $235.35 fraudulent charge. We will return this product. We have contacted our Credit Card Company and our local law enforcement fraud detectives. We have filed complaints with our Attorney General and that of the state of Michigan. We have called TLC number of times and have been unable to speak to anyone. when we call we are any one of 300 to 3,370 in the queue. The Order Number: 7... read more
Business response:
Hello James! We apologize for the inconvenience this has caused you. A full refund has been completed for you. Please allow 3-5 business days for the credit to appear back to your card. Thank you
My transformation images from another company were used by one of this company’s distributors. I feel beyond violated and wanted to make sure vulnerable people do. It get swayed by this company and their lack of ethics. I did not give permission to use this photo and I have never used their product. Yet, I find my image on one of their distributors sales page. Be wary of this company!!!
Business response:
Hello Charity, We apologize that this has happened to you. We will reach out to you privately for more information. Thank you
Order stated delivered . Never received my product. Extremely long hold Order number 7233438
Business response:
Hello Tas, A replacement order has been processed for you. Please note we are currently experiencing a shipping delay of 5-7 business days. We apologize for any inconvenience this has caused you. We have added 20 TLC points to your account to use in your next order with us! Thank you
After researching the products, I decided to give TLC a try. I first ordered the NutraBurst and the last tea, which honestly have worked wonders for me. I then decided to give the NRG a try. I placed an order for the NRG, order #7374296 for $70.63 on May 2nd, which I promptly received since I paid for two day shipping. As soon as I took one of the pills, I started to feel sick and started vomiting. I felt very light headed and weak. I have tried to contact life changes several times with no luck. At this point I just want a ... read more
Business response:
Hi Julissa! We are sorry to hear that our NRG pills did not agree with your body. We have refunded your order. Please allow 3-5 business days for the credit to appear back your card used to process the order. Thank you
Frequently asked questions about Total Life Changes, LLC
How is Total Life Changes, LLC rated?
Total Life Changes, LLC has a 2.7 star rating with 204 reviews.
When is Total Life Changes, LLC open?
Total Life Changes, LLC is open now. It will close tomorrow at 12:00 a.m.
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