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Total Life Changes, LLC
- Weight Loss Centers
- Fair Haven, MI
About this business
Total Life Changes (TLC) is a global company committed to changing people’s lives across the world with nutritional products and the opportunity to become an independent distributor since 2002. TLC offers products made with the highest quality ingredients to support digestive balance, weight maintenance, nutritional well-being, and more. These revolutionary products are sold in over 140 countries. We are privileged to call over 10,000 members family as we embark on the journey to change lives together. For additional c... read more
Location details
6094 Corporate Dr, Fair Haven, MI, 48023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Total Life Changes has amazing products that work. I have been a loyal customer since June of this year. However, their customer service is horrible!!! Any time I have had an issue with my order whether a product is missing or they send something completely different from what I ordered, their customer service team has responded poorly. The response times are outrageous. And whenever I do reach someone, they often leave me hanging with nothing resolved. I have to reach out multiple times and speak to multiple people before m... read more
I was overcharged by there rep in return over drafted my account. TLC did nothing to make it right. Don't waist your money.
I love these products. I've lost 65 lbs after 4 months.
Business response:
Thank you for your review! We appreciate your continued support!
I have no complain, I have received all my packages daily updates on them. When I had a problem with the system the wait time was a little long but it got resolved. I love the products. They truly work.
Business response:
Thank you for your review. We appreciate your continued support.
Tlc is full of shit you get inaccurate information from customer service and they just brush u off won't be selling for them anymore and to the President BLACK LIVES DO NATTER
I placed an order in early June 2020, my understanding that the package would be sent through UPS. I received a tracking number but never received my order. Local post office told me it was delivered, I never received it!!! In addition to this mess, wait time to reach a rep from total life change is ridiculous! I have been calling since June 18, 2020, each time holding for more than 30 minutes to 2 hours
Business response:
Hello Kandice, We apologize for the experience you have received. We thrive on providing the best customer experience we can. A customer support agent will be in contact with you shortly for more information to solve your case. Thank you
I sign up for Total Life Changes the beginning of June. I busted my but getting the G5 challenge for June. Now that I have gotten 5 people to place an order. I am told that I can not get my commission off of them because of my name for the IRS. I was on the phone for 2 hours waiting on Customer Service , just to be told that I had to email the compliance department. When I email the compliance department. They return an email stating that was the wrong department. I need to email the secure department. In, which I did and re... read more
Business response:
Hello Shirley, We apologize for the experience you have received. We thrive on providing the best customer experience we can. A customer support agent will be in contact with you shortly for more information to solve your case. Thank you
This company is bogus and can not get a live person on the phone. I placed an order on 6/22/2020, my monies was debited out of account but I have not received product, or email confirmation stating that said product is on the way. What I did get was an email with my preferred customer username and password. When i log in with those credentials it shows me as a distributor. I DID NOT sign up for this and I want my money back. I have no intentions on selling their products, now I don’t want to try their products either.
Business response:
Hello Kami! We apologize for the experience you have received. We thrive on providing the best customer experience we can. A customer support agent will be in contact with you shortly for more information to solve your case. Thank you
I can not tell you how many HOURS I sat and waited on the phone to speak to someone for only 10 mins. One day I stayed on the phone for 5 HOURSS! Another for 4 hours then after waiting on hold for so long I was told they w were closed and I got hung up on. one time I called and I was number 3000! IM A LIFECHANGER and My customer didn't get her whole order,I've filled out form after form. I've emailed them and everything and NO ONE HELPS! I've had others who has tried to order but they are prompted to call a number with a ref... read more
Business response:
Hello Kami! We apologize for the experience you have received. We thrive on providing the best customer experience we can. A customer support agent will be in contact with you shortly for more information to solve your case. Thank you
Frequently asked questions about Total Life Changes, LLC
How is Total Life Changes, LLC rated?
Total Life Changes, LLC has a 2.7 star rating with 204 reviews.
When is Total Life Changes, LLC open?
Total Life Changes, LLC is open now. It will close tomorrow at 12:00 a.m.
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