Total Life Changes, LLC

Conswella C 

on BBB

5 years ago

placed an order and only received part of it however I paid the whole price . I have been trying to reach out to the company but all I get is a busy signal . 

Juan D. 

on BBB

5 years ago

I placed an order A couple of days ago. I was Provided an order number and that’s it. when I call the number on the Website to speak to someone the automatic system says I will receive a call back and I don’t get anything. I want answer on what’s going on with my order I spend 187 dollars and I don’t have my product I requested. This is very disappointing and stressful please give me an answer on what’s going on with my order my email is or give me a number that I could use to speak to someone no costumer should go threw thi... read more

Yolanda W 

on BBB

5 years ago

The product amazing however I spent $212 which $42 was on overnight shipping ID# 39535747 I received the product 6 days later contacted via email got multiple ticket numbers the phone number has a 6-8 hour estimate time wait my order number 6776768 could y’all credit the account or refund the shipping I do plan on making more purchase 

Angel T 

on BBB

5 years ago

I placed an order April 2, received April 7, after getting the wrong order I called was on hold 6 hours to get information on how to get the correct product sent, I was informed to return as I did the very next day APRIL 8, tracking shows got to them April 13. It’s April 22nd and nothing yet has been returned back to me, NOW the major problem with this is I CANT REACH anyone about this matter, But yet they are still shipping NEW orders that have been placed. I’m huge in customer serivce there needs to be a better process in ... read more

Tonya W. 

on BBB

5 years ago

I can't rate the products because I have not received them yet. I have tried for two days to check the status of my order.I am rating the customer service because no one ever answers, no call back after leaving a message, no response back from emails. At this point I am feeling scammed 

Kanesha D 

on BBB

5 years ago

I placed an order on 4/13. I was provided info that it was shipped and I would receive it on Thursday 4/16. When I track the package it is still showing as label created only! When I call the line does not go through and I have tried several times. I’ve never had an issue before but I paid almost $200 for my products and o have no info on where they are!!!! I am very disappointed. ******* * 

Hncool 

on BBB

5 years ago

ID#39547057 I wanted to be Life Changer member but really disappointed with the slow service. I have ordered international upgrade kit but still haven't recieved any email or confirmation. I don't want refund. I want to start selling as soon as possible. I have tried many emails but still bot response. Hate to use this platform just to get customer support. I hope my issue would be resolved. Thanks 

Jalysa E 

on BBB

5 years ago

So I have been trying to contact the company since Friday through email and phone (I did the service where they’d call you back). I have yet to receive a call back and the only email responses that I am getting are with a ticket request number. I have had someone place an order and I cannot even see the order or the person. My active status is also gone and so are all of my points. The customer service is not good. I just want to resolve my account issues and have it go back to how it was and receive credit for the person wh... read more

myisha c 

on BBB

5 years ago

i have been trying to speak with a agent for 2 days I was sent a tracking number for second day air and my package still has not arrived. UPS has started an investigation and says the merchant created a label and never shipped my package. I am furious and will never order from them again.