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Total Life Changes, LLC
- Weight Loss Centers
- Fair Haven, MI
About this business
Total Life Changes (TLC) is a global company committed to changing people’s lives across the world with nutritional products and the opportunity to become an independent distributor since 2002. TLC offers products made with the highest quality ingredients to support digestive balance, weight maintenance, nutritional well-being, and more. These revolutionary products are sold in over 140 countries. We are privileged to call over 10,000 members family as we embark on the journey to change lives together. For additional c... read more
Location details
6094 Corporate Dr, Fair Haven, MI, 48023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 6:00 p.m. |
TLC is the place to be! Great products, very friendly and always helpful!
Talk about a company that goes above and beyond to provide the best possible products and service!! They just give and give! Not only to their customers and employees but also to the greater community. They definitely live by their core values and it shines through in every touch point of their business.
I am a current TOTAL LIFE CHANGER & my account got deactivated by TLC I submitted the pictures they where asking for and send them the proof to 2 different emails and they said that they have received the email and that i can now use my Back Office. When i go to LOG IN it says that CUSTOMER NOT ACTIVE I am super mad because i have been trying to reach out to someone to explain and solve this issue for me and i have been already on the phone 3 times for 3+ hrs each and no one has answered my calls, 2 of which the call dropped... read more
Business response:
Hi Vanessa, We are sorry to hear that, at Total Life Changes we provide the strive to provide the best customer service experience for our customers and our life changers. We are experiencing longer hold times which may cause you to be on hold longer than expected. We have assigned a customer service representative to reach out to you to further assist you with your account. Thank you
This company is a lie, i order the cbd tea and the liquid vitamin and only received the drink not my tea i paid for (60) dollars.I contacted customer serves and they told me to fill a claim out so i did and i haven't heard anything back. The live chat was trouble, i waited about 2 hours and when i was second in line or close to getting helped it would boot me off and i had to start all over again. DONT BELIEVE YOUR INSTAGRAM HAIR STYLIST AND THE YOUTUBERS THAT REVIEW AND WORK WITH THIS HORRIBLE COMPANY.
Business response:
Hi Aja, We understand your frustration on this issue. We have processed a full replacement on the whole order for you. We would love for you to give us another chance and for you to keep a full month supply of the products you purchased. The order has been shipped. Please allow 3-5 business days for this order to arrive. Thank you!
Having difficulty answering the phone. To wait just to hear from someone..
Business response:
Hi Laura, We do apologize for the inconvenience this has caused you. We will personally email you directly so we can further assist you with any questions or concerns you might have. Thank you
I called to check on the status of my order Order #5838136 and recieved the worst experience ever. I was excited to join TLC and waited for my kit to come in. When I called I was told that I chose will call, meaning I was to pick up my package from corporate in Michigan. (My mistake) but she makes the smart remark and say I see you're in Texas and that's quite a drive but you can fly. I literally asked what type of recommendation is that? I then ask her to proceed with my order with adding shipping. She placed me on hold and... read more
Business response:
Hello Latrease, We do apologize for the inconvenience and experience you received. We will be reviewing this with our customer service team and make sure we take the proper measurements so this type of action does not occur to any other customers. We do see that you have been refunded for your order. We have resent an order for you again for free for this inconvenience. We hope you enjoy the product and we assure you this will reviewed by our management team. Thank you
Ordered the Iaso tea with extract. Received the order and tried it for 2 weeks. It is supposed to be money back guaranteed, so I have called the company to find out what i need to do to receive my refund and no one ever answers the customer service phone number. You remain on hold for an hour and still no one ever come to the phone. The website says you have 30 days to receive refund and thats all that I want. its only been 2 weeks. they are false advertising stating money back guarantee when you cannot speak to a live perso... read more
Business response:
Hi Celeste, We understand the frustration that you have and we are truly sorry for this. At Total Life changes we take into consideration each customer and we do our best to provide world class customer service. Your order has been refunded back to the original card used to process and those funds should be reflecting back into your account. We do apologize for this inconvenience. If you are interested on starting up again with us please feel free to reach out to us at info@totallifechanges.com. Thank you
Dont order from this company. I placed a order with this company, they sent me a tracking number but they never sent the order to postal service to be shipped. I contacted the company and they lady I spoke with was rude and had a nasty attitude. She said they will send a replacement order but I havent received it yet. I will not order from them again.
My very first purchase was almost $100 and I knew for sure I ordered one original tea and one lemon tea but when I received my order they both was original iaso teas.A few days later I sent back one of the original tea bags.Now I shipped the Iaso tea bag on a Saturday which makes it to where they received it on a (3days)Tuesday.Okay I wanted to swap that original bag of tea for the lemon flavor mind you they received the tea that Tuesday I called them about the lemon tea a CSR stated I should be getting my lemon tea within 2... read more
Frequently asked questions about Total Life Changes, LLC
How is Total Life Changes, LLC rated?
Total Life Changes, LLC has a 2.7 star rating with 204 reviews.
When is Total Life Changes, LLC open?
Total Life Changes, LLC is open now. It will close tomorrow at 12:00 a.m.
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