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Tony Serra Nissan

4.7

About this business

Part of Alabama's largest automotive dealer group, Tony Serra Nissan provides the people of Cullman, Decatur, Albertville, Huntsville and North Alabama with unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. We offer quality new, certified pre-owned and used vehicles, automotive parts, vehicle accessories, tires and superior service by factory-trained technicians. Our diverse range of financing options means that when others say "no", we can say "yes." And it’s all backed by th... read more

Location details

1724 Cherokee Ave SW, Cullman, AL, 35055, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.73,001 reviews
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Michael Crider's profile image
Michael Crider 
recommend  Recommended
4 years ago

Bought a Nissan Sentra certified pre-owned from Gary Krise and Fred Crutched. Great service and the payment I needed. definitely a 5 out of 5 experience🚘 

Business response:

Thank you for the kind review Michael! We enjoyed doing business with you and are here if you need anything else in the future. Have a great day! 

Cyndi Johns's profile image
Cyndi Johns 
4 years ago

I bought a new battery on 7/29/2020 from the dealership. Not even 2 months later the battery was bad! Took it in to have it replaced on 9/17/2020 and they REFUSED to replace it! All I was asking is for a replacement for a bad battery they sold me. General manager was a total jerk when I spoke to him about it. Will not EVER recommend this place! 

Business response:

Cyndi, we hate to hear that you had a bad experience with us. From my understanding there was no argument over replacing the battery under warranty, they simply must test said battery with the tool themselves before ruling it as bad. Feel free to contact us at 256-739-1771 if you have any further questions or comments and we would be happy to help. 

Anita Williams Dooley's profile image
Anita Williams Dooley 
recommend  Recommended
4 years ago

Everyone from the salesman Jonathan white to the finance was great!! If you need a car they are who you need to buy from. But honestly they are wonderful from start to finish. 

Business response:

Anita, we are so happy to read such a great review about Tony Serra Nissan! We appreciate your kind words and will pass them around the dealership. We hope to see you again soon!! 

David Clark's profile image
David Clark 
4 years ago

No comment no comment no comment 

Business response:

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Serra Team 

Brian Walker's profile image
Brian Walker 
recommend  Recommended
4 years ago

Very quick and friendly service!! 

Business response:

Brian, we're happy to hear you had such a positive experience with our team! Thank you and have a great day! 

Amanda Jean Self's profile image
Amanda Jean Self 
recommend  Recommended
4 years ago

They help me get car and help me on budget to payment 

Business response:

Amanda, we are glad we could help. Thank you so much again for your feedback! We hope you have a great day! 

Jessica Avery's profile image
Jessica Avery 
recommend  Recommended
5 years ago

Everyone was super helpful! 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Faith Fossett Fletcher's profile image
Faith Fossett Fletcher 
recommend  Recommended
5 years ago

We highly recommend Zak and Fred at Tony Serra! Excellent service, and they went above and beyond to get us the car we wanted at a price we could afford. Went to a big name dealership in Decatur and couldn’t even get a returned call. We were very appreciative of Zak and Fred’s persistence and are enjoying our new Altima. 

Melba Wiegand's profile image
Melba Wiegand 
recommend  Recommended
5 years ago

Wonderful people to work with and an excellent service department. 

Frequently asked questions about Tony Serra Nissan

How is Tony Serra Nissan rated?

Tony Serra Nissan has a 4.7 star rating with 3,001 reviews. 

When is Tony Serra Nissan open?

Tony Serra Nissan is open now. It will close at 7:00 p.m.  

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