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Tony Serra Nissan
- Used Car Dealers
- Cullman, AL
About this business
Part of Alabama's largest automotive dealer group, Tony Serra Nissan provides the people of Cullman, Decatur, Albertville, Huntsville and North Alabama with unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. We offer quality new, certified pre-owned and used vehicles, automotive parts, vehicle accessories, tires and superior service by factory-trained technicians. Our diverse range of financing options means that when others say "no", we can say "yes." And it’s all backed by th... read more
Location details
1724 Cherokee Ave SW, Cullman, AL, 35055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI didn't think I would get into a new car i drove by serra Nissan for months and yesterday I stopped by and I got one I love it Thank you Michael "Aldi" for getting me in one I love it and very happy.. They go out of their way to help you....I will always use Serra Nissan for sure...
Business response:
Thank you so much for the feedback! We greatly appreciate you stopping by and shopping with us! We'll see you on down the road.
They went above and beyond getting us into a 2021 Nissan Altima and got the payment we wanted. I highly recommend Zak, and the rest of the team! Thanks guys
Business response:
Thank you so much for the review! We appreciate you taking the time to let us know how we did. We hope to see you guys again! Take care.
Terrible customer service. They advertise rebates that are insanely inaccurate. As you can see, they are advertising a $4,000 rebate for college graduates. It was only after my credit was pulled, that I was informed the rebate was really only $500. When I spoke to the manager about this, he repeatedly told he that he didn’t know what to say and cut me off several times. All he could come up with was that “someone must have erased the ‘up to’ before the $4,000.” If it’s too good to be true, it probably is.
Business response:
I apologize for the confusion this may have caused, the rebates on all of our vehicles are accessible in the botttom of the description of said vehicle on our website. This has been corrected.
Friendly staff that will work with you to get your dream vehicle!
Business response:
Thank you!We appreciate all our customers,and hope to continue excellent sales and servcie departments. Robert Messer General Manager
Sold me a Nissan Quest transmission went out 30 days after buying in charged me for a new one put a rebuild in it and said that that is a new one and not even 6 month later it goes out again and since I drove over 12,000 miles there was nothing they could due they are the worst car sales place I have ever been to and the car wasn’t cleaned when we bought it they said to bring back in the morning to have detailed and I did all they did was vacuum it
Business response:
Sarah, I apologize that you have had a bad experience as we strive for 100% satisfaction. I spoke with my service manager and was updated on this, unfortunately as the transmission is out of warranty we are not able to replace it free of charge. Please reach out to us at 256-739-1771 if there is anything else we are able to do for you.
they are crooks they sold me a vn200 and said they would have is Saturday well they did not they said it would be here monday well it was not they said the was trying to locate a nv200 well what about the one i bought and paid for and i own have the bill of sale put insurance on my wife was going today and get the tag on they said it was sold how the hell you sell a car to two different people they would not tell me nothing all they would say is they do not know what is going on till i went up there they are sorry excuse for... read more
Serra Kia Trussville is AWESOME!! I absolutely LOVE my new Kia!!! Our sales rep was top notch. If I could give ten stars to him, I would!!
Good service friendly people
Business response:
Thank you for the review Jill! We do our best and are very glad it is being noticed. Have a great day!
Frequently asked questions about Tony Serra Nissan
How is Tony Serra Nissan rated?
Tony Serra Nissan has a 4.7 star rating with 3,063 reviews.
When is Tony Serra Nissan open?
Tony Serra Nissan is open now. It will close at 7:00 p.m.
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