Todd Henderson - State Farm Insurance Agent

Greg L 

on BBB

2 years ago

Worst insurance company in the United states.overpriced by at least 400-600 a month. 

Paul S 

on BBB

2 years ago

My 90 yo mom who lives in a mobile home on our property had a tree fall through her roof on 7-11-2022. State Farm ***** * ***********. They sent out an adjuster a week later and he estimated the total damages of $8,100. We live in a very rural area and getting someone out for this type of damage to an old trailer with a metal roof has proven very difficult. But we got one person to give is a written estimate that was $17,500. I got one other verbal estimate for about the same thing. I met with 2 others that would not even gi... read more

Tim S. 

on BBB

2 years ago

I had renters and car insurance with State Farm for almost 20 years, and in that time, I made exactly one claim, which cost them about $2000, and was not due to fault or negligence on my part. In response, they cancelled my policy, lied about why they had done so (they initially insisted it was an issue with my credit score), and when they admitted it was because I'd made a claim, they helpfully offered to reinstate the policy, but with my premiums more than doubled for at least the next three years. I have subsequently canc... read more

Jeff N 

on BBB

2 years ago

After an auto accident 6 years ago, State Farm has screwed me out of any kind of settlement. Their new business model is to aggressively pursue anybody who loses to them in litigation. My lawyer told me I had a 50% chance of prevailing. If I had gone to trial and lost, I would have been forced to file bankruptcy. They screwed me over and left me with debilitating tinnitus for the rest of my life. 

Shawn P 

on BBB

2 years ago

Awful service with the claims department they like to keep playing games and saying that they will do something when they dont. I think they just like stealing peoples money cause that is what it feels like. They obviously spend more money trying to screw you over then they would just paying the claim and yes im putting my adjuster MIKE ***** on blast you definately **** at your job and should go to being a used car salesman that seems more of reasonable job for you. 

Toni S. 

on BBB

2 years ago

I sold my vehicle to a man that didn't change the title into his name. He then hit a guy and there was 7,400 in damages ( non injury) that state farm sued me for. Dol suspended me all of this year and will not give a license again until this is settled. BUT EVERY TIME I CALL anyone at STATE farm nobody knows nothing about it but I owe the money. I said who would I talk to if I could pay it? They say idk. I'm on disability and cannot afford food and medication let alone a bill like that from someone else fault. I have the bil... read more

jason m 

on BBB

2 years ago

Been with state farm for over 27 years which totals to over 250,000. This past year was odd and we had back to back accident claims, in which you guessed it they dropped us. Made 2 claims in which they totaled one of my vehicles and paid out 2500 on the other. If you do the math I figure they still owe us for the faithful donation of over 250,000.....Fair is Fair.......they were so nice about it, thank you for being with us so long but we have to drop you because of back to back claims (keep in mind the last claim we made be... read more

Cody C. 

on BBB

2 years ago

On or around June 4th of 2022, I experienced a sewer line break which required emergency intervention via ********* and ***** ***********. Raw sewage entered my home at *** ***** *** ********* ***** ***** for four days and caused extensive floor damage, primarily in the form of molds and decay. Sewage entered my ductwork and furnace and invaded electrical fixtures. I lost power to my home which caused my refrigerators and AC to fail amidst a heat-wave. The food loss has been wholly absorbed by myself, as State Farm would not... read more

Connie S. 

on BBB

2 years ago

I am very disappointed with State Farm. I had a fire caused by lightning n gas explosion. It has been awful. 8 weeks into it with no direction n lack of communication. My house is destroyed with water, mold, soot n char. Not only do i have to deal with the devastation of the loss but the adjuster took over five weeks for the report n then sent a ck for a third of what i am insured for with no follow up. I was shocked. Didnt know what the ck was for. Been a customer of SF for over 30 years n no claims. The adjuster came two d... read more