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Todd Henderson - State Farm Insurance Agent
- Insurance
- Farragut, TN
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently added my wife to my car insurance policy on the morning of September 9th. That evening at work I get a call saying she’s hydroplaned into a curb. She was okay fortunately but her car wasn’t drivable. I called for roadside, but State Farm couldn’t verify coverage so we paid out of pocket for towing. It’s now been over a week and on paper she has coverage but in the computer she still has nothing. Haven’t been able to use rental service, nor have we received a refund for the towing since I have roadside. Since there... read more
ABSOLUTELY STAY AWAY FROM STATEFARM HORRIBLE CUSTOMER SERVICE WORSE IVE EVER EXPERIENCED. I ASK THEM TO DELAY MY PAYMENT AGENT SAID IT WAS DONE.GUESS WHAT DID IT ANYWAY.AND GOOD LUCK GETTING A SUPERVISOR THE LAZY ***** NEVER HELP THERE CUSTOMERS
Worst company to do business with I canceled a policy the same day I paid for it and it's been a month and they giving me the runaround and not returning my money will never try them again ore advise any one to do so cause if this is happening imagin a claim with them they don't deserve no stars but is the only way to do this I'm very disappointed with STATE FARM ??
Don’t use this company for any insurance needs. They false advertise on TV. NOT FAST and not easy in there event you have to file a claim. A person crashed into my property and did damage. It took over 1 hour and getting transferred over 5 times to even ge t the claim filed to start the horrible process of getting the damage someone else did to my property repairs. Horrible customer service. DONT USE STATEFARM !!
Business response:
Thank you for the opportunity to reply to your correspondence dated September 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 1, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Hail Reconciliation Unit 1-800-State Farm (1-800-782-8332) State Farm Fire and Casualty Company
This has be the worst accident experience I have experienced and my vehicle has even been to the collision center. My accident was 2 weeks ago and my vehicle had to be towed to the city impound lot by the city police dept where it is still located. There has been so much miscommunication between State Farm, ***** the roadside assistance company, towing company and the city impound lot that it is a mess. Today is the last day for my rental allowance from State Farm and when I called to ask State farm for an extension I was to... read more
State farm is a horrible home owners insurance they don't even cover half of the problems that would normally accure with home sure as water damage pipes busting. Had a payout of 1790.81 for pipe busting and visible mold and water Damage. I would highly recommend staying away from this company if you are a home owner. Oh on top of that I still have to pay a 1560 deductible what the hell is the point of paying me out that much if I have to throw that much back into it. Again stay away
I was involved in a vehicle accident by a State Farm customer. I was rear ended and police determined other vehicle at fault. State Farm "insisted" I use their shop to repair my vehicle which is illegal. Because I didn't use their shop they penalize me by using delay tactics to get back at me I feel. Mind you my car is from another state so I have to purchase plane tickets to get back to my state and back to try and pick up my vehicle. Only to find they are using more delay tactics and demanding to use unusable rusted used p... read more
I've had nothing but great things to say about them for my auto and homeowners insurance. But when I applied to life insurance, I'm a 41-year-old retired Army veteran. Most if not all of my medical issues are due to my service to this country, yet they said my height and weight(68" 200lbs), alcohol use(I haven't had a drink in 3 years), mental health, marijuana use(CBD not THC), and chronic pain. If you are in anyway affiliated with the US Military as an active member or a veteran, do not use StateFarm for anything as they s... read more
We recently had hail damage to the roof of our home. A week later, and before we could even file a claim for this damage, our roof was further damaged by heavy winds, rain and additional hail. We filed a claim with our insurance company, State Farm. The adjuster's report said we had 65 shingles that were damaged and/or missing. There was additional damage to some siding, rain gutters, and air vents. Our roofer looked over the report and the damage. The roofer's assessment was that we had to replace the roof. State Farm would... read more
Frequently asked questions about Todd Henderson - State Farm Insurance Agent
How is Todd Henderson - State Farm Insurance Agent rated?
Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews.
When is Todd Henderson - State Farm Insurance Agent open?
Todd Henderson - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m.
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