Todd Henderson - State Farm Insurance Agent

Terri F 

on BBB

2 years ago

YOU HAVE BEEN WARNED!! THE COMPANY LIES, CHEATS, AND WILL TAKE YOUR MONEY EVERY MONTH AND THEN WILL DO EVERYTHING IN THEIR LYING POWERS TO NOT PAY YOUR CLAIM! STATE FARM, DID YOU TAKE LESSONS FROM ****** ******!? IF YOU DON'T KNOW WHAT HE DID TO ALL THE PEOPLE HE CLAIMED TO CARE ABOUT AND WOULD TAKE CARE OF THEM. STATE FARMS SOUND JUST LIKE HIM! CHECK OUT HIS STORY. VERY SCARY! 

Jay C 

on BBB

2 years ago

I read through some of the recent reviews (Oct 2022) and I totally agree with their bad experience with State Farm. I recently had a small accident with my automobile, I called the 800 number (which had automatic wait times of 45 minutes) to file a claim and I thought that everything was being handled by State Farm. I ended up having to call back 2-3 times on the same day (spent about 3 hours being on the phone with them) to clear up that I did not need towing and only need to setup the repair shop. Couple days later I see o... read more

Timothy A 

on BBB

2 years ago

Sara was my Insurance agent when I was in search of a new Insurance company. She was very professional, informative and helpful in helping me make the best decision on purchasing home owners and auto insurance. She was very down to earth and a great pleasure to work with. I recommend State Farm Insurance for all of your Insurance needs. T.A. ********* *** 

Christopher P. 

on BBB

2 years ago

I dropped State Farm after we had a frivolous lawsuit about our property filed. The agent said send us the information and we will have our attorneys handle. They DID NOT SHOW UP TO COURT????? Frivolous lawsuit that became a $15,000 bench judgement for them not showing. State Farm paid then wanted to raise our rates. They are absolutely a Bad Faith Company. This company is the poster child of corporate greed. Pay us, we don’t pay you when you have a loss. Like a bad neighbor, State Farm is not there…. BEWARE 

Javier B. 

on BBB

2 years ago

State Farm is a fraud! State Farm will lie, postpone, or do anything to avoid paying your claim. My son had an accident with a State Farm customer that only has liability insurance. Called State Farm to make the claim. State Farm asked for the police report to establish responsibilities. Sent the police report stating State Farm customer fault. State Farm won't fulfill its responsibility because "they can't contact the responsible customer". Asked State Farm, how long I have to wait for his customer to answer. State Farm's a... read more

Adam B 

on BBB

2 years ago

Paul shouldn’t be in business. He employees can’t do their job and he wants to yell and scream I did a ****** review. He was a told child. If his company can’t handle questions or adding vehicles then please close your business!! 

Lindsey M 

on BBB

2 years ago

State farm is misleading. Don't get towing added and don't have ANY accidents and you'll be ok. We added roadside assistance thinking they would have our back when our older cars broke down. No one warned us that if we actually used it that they w3ould drop us. No warnings and they didn't even offer to up our monthly bill just a big slap in the face when they drop you. The reason they are dropping us: "too many roadside toes." BTW, we had 6 total in 3 years. I would've used any of the other 3 options I had with my manufactur... read more

Monique G 

on BBB

2 years ago

I am absolutely livid and so upset with my service! I never had a problem with SF because I never actually needed to use my coverage until now. I was in a fender bender 10/1/22 and filed my claim same day with the claim service. The claim intake assisted me with picking a repair shop and set up the link so I can make my apt, also took my statement, and sent me a link to follow the status of my claim. I made my apt. Received a voicemail from the wife of the person involved in the accident with me saying that their insurance i... read more

Mike S 

on BBB

2 years ago

Horrible company to deal with, run they are known for not paying or paying below what other insurance companies pay. Do NOT use!!!