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Todd Henderson - State Farm Insurance Agent
- Insurance
- Farragut, TN
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a house fire on October 14 and it’s like I am living a nightmare. I have never in my life experienced a house fire and I thought having State Farm would have provided me with some type of relief and security but it has been pure frustration and no empathy provided. The headache State Farm is causing me makes me hate I even had a policy with them.
Just wanted to get the word out if you need life insurance policy for any funeral cost... do not pick state farm in ******* ********.... they take there time and you will have to put off the funeral because they won't work with the funeral home.... they don't tell you that the death has to be investigated first..... they just sign u up answer what question u ask and nothing more....so ask alot of questions and hopefully it will be in writing.
My auto claim was handled very quickly. I was afraid it might take a long time because of all the hurricane claims at that time but there were no delays at all. Great job!
On 11/03/2022. My car stalled at about 4pm. I called State Farm, and I was sent to automated voicemail. I put in all of the information. They stated that they would be out at my location at, 8:30 pm. Then at 8:30 pm, they stated that I didn’t give them a destination on where the car was going to. Then, they stated three different times when they were coming. My phone is actually dying out. And I’m in a big vacant lot, I don’t want my car towed from the private lot of the owners. I will never refer anyone to get this Insuranc... read more
Terrible service, I had an accident on March 25 a girl hit me and tried to blame me, I called the cops and never heard back from them. I called my insurance to report the accident and they spect you to do everything for them, sent pictures, videos and I thought I was clear when I explained what had happened that day, a week later they called me back again to explained to them what happened. According to my version the girl who hit me was guilty because she was driving over limits, justo to take firs step they took more than ... read more
Like a good neighbor state farm won't help. My mom has full coverage with state farm... well it wasn't so full. She backed into my car in her driveway. They made a claim to fix it because it messed up my door and tire. After trying to get in touch with them for 5 days I finally get told they won't cover anything because I'm related to the Insurance holder. That's such a bunch of BS. They told me to file with my insurance.. I don't have full coverage with my insurance company. So now I'm screwed because state farm wants to th... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated November 4, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on November 7, 2022, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented.
10 days ago I turned in my claim for a Towing as of today it has not even been turned in to the claims it is sitting in the receptionist drawer
This company is UNETHICAL. I have been dealing with several people at State Farm on a claim since April 7, 2022. Their insured backed their truck with a trailer into the roadway blocking all lanes of travel. State Farms insured was cited for improper backing and no license. My son looked away for a second and when he saw the vehicle blocking his lane (all lanes) my son took evasive action by slamming on his brakes but could not avoid hitting the trailer blocking the road. We were not cited. The State Farm driver had very lim... read more
Husband and I needed insurance decided to select state farm. I needed a Sr-22 informed them which we had insurance prior just looking for a better deal, we'll they set us up took our $$ and then called us two days later to tell us they wouldn't report me for my sr-22 I which they knew prior to taking my $$ never deal with unprofessional people again I'm only one but this is the type of people who you can't trust and never do business with
Business response:
November 7, 2022 Better Business Bureau 8100 N University St. Peoria, IL 61615 Re: Review ID: ***** To Whom it May Concern: Thank you for the opportunity to respond to your correspondence dated November 2, 2022. While we cannot share details in this public response, agent Mike McNicholas contacted the complainant on November 2, 2022, to address her concerns. We were unable to resolve this matter to the customer's satisfaction, but we will review and consider new information if presented. Sincerely, Underwriting Department 1-... read more
Frequently asked questions about Todd Henderson - State Farm Insurance Agent
How is Todd Henderson - State Farm Insurance Agent rated?
Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews.
When is Todd Henderson - State Farm Insurance Agent open?
Todd Henderson - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m.
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