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Todd Henderson - State Farm Insurance Agent

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About this business

Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,548 reviews
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machelle t's profile image
machelle t 
2 years ago

State Farm Finance: My loan pay off payment of $4,210.00 cleared my bank on 6/23/2022. After my car was repossessed on 6/1/2023 I learn that there was a remaining balance of $217.37. That unbeknownst to me balance turned into $1,006.65 to SF-ALP. It is now 24 hours after repo and 2 hours after payment and I still do not know where my car is. There will be towing and storage fees on top of what I have already paid. I have no words for the absolute absurdity of this unnecessary and extremely stressful situation. 

Kimberly F's profile image
Kimberly F 
2 years ago

Horrible experience! We have been with State Farm for many years now, insuring 4 cars and our home. My son was in a wreck in March 2023 where the other driver ran the red light and totaled our vehicle. There were no witnesses to provide statements. From the beginning, we have had to do our own legwork to confirm our version of the accident. We have provided overwhelming evidence confirming we are NOT at fault, yet we are still not getting any resolution. Our agent, in agreement with our facts, has been attempting to get in c... read more

Tyra N's profile image
Tyra N 
2 years ago

State Farm is absolutely horrible! I was hit, and the other driver was at fault. State Farm was very supportive and ingratiating the first couple of days of the accident. They encouraged me to go to the ER which I agreed I needed to do, provided a claim # to give the hospital, etc. However, when it came time to pay, they were a nightmare in terms of both medical & vehicle repairs. Fast forward to needing a tow…thank God I have *** ******** **********. My son plays football for U of M, and works out with a speed trainer over ... read more

Cynthia O's profile image
Cynthia O 
2 years ago

I can't express how pleased l am with State Farm in Portland, TX. I have been a client of this specific office for about 7 years and couldn't ask for a more responsive and kind group of people than those there. Keisha is fantastic! My business has and will only continue. I started with one car, then went to two. Recently I added my home. State Farm is extremely responsive if there is a problem. Thank you again and always. 

Keith W's profile image
Keith W 
2 years ago

Your company are Frauds you get paid a premium to protect my investment and when needed you deny the claim. Leaking pipe behind the wall finally shows its ugly head and you decline. What are we paying for. I will be taking my Business elsewhere declined cause i didn't know it was going on do you know what' goin on behind your walls. I'm sure you cover termite damage even though that takes awhile to find out but a leaking pipe that destroyed my walls and floors from within in nope declined thief's ! Do not go with this compan... read more

Josh N's profile image
Josh N 
2 years ago

Super ****** company I have my business insurance, home, auto basically everything and I haven’t made one claim but we got 2 storms of hail and basically the whole block got new roofs but nope not me because State Farm sends out there estimator and right off the bat the guy has a bad attitude. So he claims 87$ worth of damage that’s it what a joke this company is I pay over 1000$ a month into insurance for them to deny my first claim ever when everyone else got one is crazy to me. We’ll time to find a insurance company that ... read more

Thomas S's profile image
Thomas S 
2 years ago

I’ll start by saying that every single person I’ve spoken with from State Farm has been incredibly friendly. Two of their employees admitted that it was unusual, how poorly the company was handling my claim. This review is not a result of the people I’ve dealt with, but the way this company has dragged their feet, and failed to reach out to me when crucially necessary. I got involved with State Farm after a driver of theirs totaled my vehicle. After being in contact with them for some time via phone and email, they call me, ... read more

Toni B's profile image
Toni B 
2 years ago

The worst insurance company I have ever dealt with. This is because of My car being hit by one of their insureds. I’ve had to make several phone calls to them and they are very rude and not willing to help resolve the problem. I was hung up on twice today. They are not wanting to pay for what my body shop charged to repair my car… Which was a $6600 total bill… they are only wanting to pay $4000 of it. I now have to possibly turn it in on my insurance and take a ding, not only to my car but now to my car insurance. Too many d... read more

Ibrahim D's profile image
Ibrahim D 
2 years ago

The experience I have had with State Farm has been nothing short of disappointing and frustrating, prompting me to switch insurance companies. On April 6, 2023, I informed my State Farm agent that I had sold my 2006 Corolla and requested a revision of my insurance quote and policy. The agent assured me that my new monthly payment would be around $140-150, as opposed to my previous monthly payment of $186 for two cars (a 2019 Mustang Ecoboost and the aforementioned Corolla) with a 20% multiple cars discount. To my surprise, m... read more

Frequently asked questions about Todd Henderson - State Farm Insurance Agent

How is Todd Henderson - State Farm Insurance Agent rated?

Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews. 

When is Todd Henderson - State Farm Insurance Agent open?

Todd Henderson - State Farm Insurance Agent is closed now. It will open at 8:30 a.m. 

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