Todd Henderson - State Farm Insurance Agent

Audra K 

on BBB

2 years ago

I love my agent Karen Calandra she is extremely efficient taking care of myself and my family's needs when it comes to Car Insurance. I thank her for everything she has done for us over the decades we have been with this particular site 

Selena J 

on BBB

2 years ago

I will never use them again, they take your money and don’t help you when needed. I have clear roof damage all around my roof and they are refusing to replace the whole thing. This is a warning to anyone else wondering if they are a legit company or not. You say you can’t pay out because your company has lost so much money because of claims, well guess what that’s not a reason to deny a home owner who has never had a claim in her entire home owning life. You make us have home owners insurance and pay these ridiculous prices ... read more

Timber B 

on BBB

2 years ago

I was in an accident this month(not my fault), and State Farm lost my claim. Even after re-submitting my claim, they did not contact the other driver's insurance. They offered no help or guidance. The monthly price is decent, but they will not help you when it is needed. 

Cesar V 

on BBB

2 years ago

State Farm is terrible in investigating cases, and Soley blaming the driver who was not at fault but ONLY because my son did not have enough coverage. My son was on the third lane all the way to the right going to work at ******* ***** ****, when a driver merged into him in front of *********. He hit my son car that my son car right passenger tire hit the curb and messed up his rim. Mom was witness driving behind son. But because mom was a witness, they cannot take her statement. The driver of the other vehicle kept apologiz... read more

John S 

on BBB

2 years ago

Involved in an auto accident where the other partly lied to the officer so I received the citation. They said that they were going to investigate and did nothing of the sort. Eight cameras showing the accident and no 9ne wanted to review them. Other party had a right turn only and at the last second decided to dart across 5 lanes of traffic resulting in an accident. I left a bad review a while back . State farm calls me and I told them how upset I was. Ended the phone call amd then they went online and said that it was "reso... read more

AVERY B 

on BBB

2 years ago

Worst in handling claim response. Abandonment. They don’t call you. You need to beg while leaving your voicemail to them. They said they will get back to you in 24 hours. No call back in 1 week. No updates.. no information given. Useless. “ Like a bad neighbor… Statefarm is not there”. 

Alicia L 

on BBB

2 years ago

I’m disabled and I have State Farm insurance I’ve been with StateFarm for four years. They have been screwing me over left and right I have kept in constant contact with them and they blame it on the underwriting team. I’m so sick of hearing it’s about the underwriting team I’m so sick of being screwed over by them I have done everything possible to do what I needed to do and basically they just keep telling me that There’s nothing they can do. There’s nothing they can do nothing they can do but yet they can screw me over I ... read more

Clinton B 

on BBB

2 years ago

I was involved in a minor automobile accident om 05/08/2023. The other driver backed into me in a ****** **** parking lot. The other diver refused responsibility. Law enforcement was called and a Accident Report was completed. The other driver was charged with Hitting a Vehicle, she still refused responsibility. State Farm only accepted 65% of liability and is trying to assess me with 35% of liability eventhough their driver was charged with the accident. The only i could have avoide the accident was to stay at home that day... read more

Lori D 

on BBB

2 years ago

I have been a StateFarm customer for a very long time. I have always been pleased with them however in Jan 2023 I saw a increase of 15 bucks, I called my agent and his response was everyone is going up unfortunately. Ok I can do 15 a month but now in June it went up 41 bucks, so in 6 months it has been raised nearly 66 bucks. I called my agent and he told me the same thing that he told me in Jan, that unfortunately everyone is going up. Mind you I have never filed a claim nor gotten any tickets with StateFarm. So basically t... read more