Todd Henderson - State Farm Insurance Agent

Myra H 

on BBB

2 years ago

I’ve been a customer since 1998, homeowners insurance , car insurance , an life insurance, They sent me a letter in Dec saying I needed to do some things to my house so I had it painted, had roof inspected, like they asked me to, yet they sent me a letter saying my homeowners insurance would not be renewed in June, but I’ve been a LOYAL customer for 25 years never late on payments, my agents says he can’t really do anything, but what about 25 years worth of AMY MONEY their getting away with. In 25 years I filed one homeowner... read more

Jennifer S 

on BBB

2 years ago

What do you really cover? I have had State Farm for 30 plus years. With no claims, I am going to be denied a bathroom leak on the second floor that went to the bottom floor ceiling. How were we to know there was a leak in the wall until the damage showed. I can't wait to find new insurance. 

Eric H 

on BBB

2 years ago

This is the most incompetent agent and staff in the business. They promise one thing and deliver another. Do not believe a thing they say. They will continue billing you long after you cancel your worthless policy. Save yourself the trouble and chose a REAL agency. ?? 0 out of 5 Mr. Mann 

Mitchel G 

on BBB

2 years ago

Agent Brian Weimarskrinch Delphos, OH has been absent in my attempts to get a claim settled. He did escalate the problem this week (6 weeks later)His admins have helped me to no avail. The accident involved a tow company who broke my mirror April 14 Brian has been nothing but arrogant to the point of laughing at me in our first conversation saying he would never pay me it had to come from the tow company. Then he lied and said he never laughed. I guess he just thinks he’s always right. I PAID FOR ROAD SIDE SERVICE THOUGH STA... read more

Barry L 

on BBB

2 years ago

Will not pay for claims and cancellation of insurance after a claim. 

David S 

on BBB

2 years ago

I had an insurance policy with them and lost my wedding ring. They then canceled my insurance (months after that loss) and say the coverage is no long acceptable and they are canceling coverage because "There is a non-weather related loss with the policy tenure of three years or less". So to break that down, they will cancel you if you use your policy. Their new slogan should be "Protect your items with us, but if you use it we will cancel you." 

Vincent Y 

on BBB

2 years ago

I had a flood in my home in *** ********* aprox may 11th. It has been over a year for work to be started. Due to StateFarm and their ways of either procrastination, unwillingness, and total misrepresentation I have no reasonable expectation as to why they couldn’t come to terms on damages. Even as we are going along in an area where I’m a bit remote, I’m finding issues almost daily. Hard to imagine paying a premium on home insurance and after damages it takes months for an adjust let to even look at it personally. Was told t... read more

Alexandra D 

on BBB

2 years ago

It is hard to even describe in words the amount of misery and stress this company caused me after kitchen flooded and I was forced to file a claim. They acted like they were my friend and then screwed me over at every turn. Getting any money out of them was like pulling teeth, and they changed my adjuster no less than 8 times, without notifying me — I would just go to call the adjuster and the phone would be disconnected. I finally had to hire a lawyer to deal with them, and they tried to pull the same moves with her but ult... read more

Joel P 

on BBB

2 years ago

Hopefully this gets to State Farm I've had them for years I mean a lot of years I've never had an are any claims on any of my vehicles my son got into his 1st accident Place department and the report shows other party at fault and they threw their hands up and said there was nothing they could do I am pulling out of State Farm I suggest other people do the same I pay a lot because I have A lot of auto loans with them I won't going forward