Todd Henderson - State Farm Insurance Agent

Jeff E 

on BBB

a year ago

I'm a contractor in Oregon. I had a job were my customer had damage from there roof. Statefarm at first said that they wouldn't cover the claim. And then statefarm called several days later and said " we won't cover the roof repair. But they would cover the damage to the wall". And Statefarm put $2200.00 in my customers bank acct. With the understanding that there would probably more damage when the wall was opened up completely . And there was. All the way to the subsiding. During this time Statefarm closed the claim. I res... read more

Josiah C 

on BBB

a year ago

If I could give zero stars I would. I was hit by a driver insured with Statefarm. It has been two months and they have only paid half of what the shop originally estimated. Now they claim I should get my car half fixed or pay the other half out of pocket. My car was parked and the Statefarm insured backed into it. 100% Statefarm’s responsibility. Through the whole process it has been very difficult to get in contact with Statefarm, they have not called me once. I have to initiate every call. They also thought it was a smart ... read more

Rick B 

on BBB

a year ago

Would give them negative stars if I could had damage on my car front end needed new bumper which was after market not oem won’t stay fastened on sides flimsy piece of crap more problem with it than this having to replace out of my pocket to fix and replace with oem they have been horrible 

John D 

on BBB

a year ago

Masters of denial and foot dragging to wear customers down so as not to pay legitimate claims. First adjuster we had was caught bragging about how many claims he denys. Do yourself a monster favor and stay away from State Farm. 

Bret F 

on BBB

a year ago

I am both a customer of State Farm, and a victim (another of their clients crashed into me). State Farm has spent the past two months trying to rip me off on my claim. Initially, they used comps that didn't even match my car. One had approximately 50,,000 more miles than my car, and the others weren't even the right model. Every time you try to get them to add a legitimate comp into the comparison, they come up with a nonsense reason to reject it. Then they come up with nonsense reasons to devalue your car against the comps ... read more

Jan H 

on BBB

a year ago

Corey Juma's office in NE with state Farm is the worst agent office I've ever had to deal with. He has a very unprofessional staff member in the office Candy, that I don't understand how she is still there. I get verbally attacked every time I call the office and she answers the phone. They also can provide basic customer service to provide a transaction history of an account to locate a missing payment. The assistance you receive from the 1-800 number isn't much better. Some of them just flat out refuse to do their jobs and... read more

Matt S 

on BBB

a year ago

Terrible company. We had a hail storm roll through our neighborhood and destroy more than half the neighborhood roofs. Guess who was the only person in the neighborhood that had to pay out of pocket. Yeah me, thank you State Farm for taking my money for 12 years and really being there when I needed you. You ****. Needless to say I’m no longer with State Farm. 

PETER M 

on BBB

a year ago

Just know that unlike a good neighbor, when you need State Farm Insurance, they will not be “there” for you! An example is that we have been customers of State Farm for over 12 years for both auto and homeowner’s insurance. When we had our first claim on our homeowner’s insurance back in February of this year 3 local independent contractors quoted that the repairs would cost between $28,000 and $31,000 to complete. Our policy states that State Farm’s coverage needs to pay for the repairs to bring the property back to the sta... read more

Sarah S 

on BBB

a year ago

Horrible company to work with. They try to blame the other company for everything. They do not issue payouts within ten days. Their client hit and totalled my car. They gave me two days to find a new car. Made me pay for the rental and took over 2 weeks to pay off the loan. So I was with out a car and ended up paying well over 300 dollars for an accident that wasn't even my fault. The agents could have cared less and did absolutely nothing to help me or the situation. Absolutely horrible, untrustworthy company!