Todd Henderson - State Farm Insurance Agent

Drew B 

on BBB

2 years ago

I would put zero stars if possible. They are a scam company that only has an objective too take your money and then not pay out. One of their customers ran into me 3 months ago, and it took them Two months too realize that it Is totaled and then doesn't want too pay for the storage fees or rentals car cost. Even though it is their fault for not dealing with the claim quicker. If you want too be scammed out of money and time, state farm is the perfect company too use. And if one of their customers hits you be prepared for a l... read more

Eric H 

on BBB

2 years ago

I was the victim of a home invasion nearly 4 months ago, In which everything I owned was stolen. Since then Ive had to live out of a motel room, as my apartment is no longer safe. My renters insurance claim is STILL "in review". Phone calls aren't answered and emails aren't returned. I'm just about ready to hire an attorney 

robert f 

on BBB

2 years ago

ive made more phone calls dealing with my situation than state farm has.was hit by a person who ran a red light,had no insurance,and an ex con who was arrested on sight.was told they would call me at 5:30 that afternoon on a sunday to set up a tow.turns out they are closed at that time on sunday, completely understandable.but why would the guy schedule an appt when they are closed?!?!talked to my agent the following day to get process going and get a tow.2 days later car is still there,called claims and they forgot to do som... read more

Guanglun Z 

on BBB

2 years ago

State farm only want you to pay premium. And do nothing when are happen. They never told me how many time I can use the roadside service in a period of time when I sign up. One day they sent me a letter saying that I used roadside service TOO MANY times over the last two years. So they suspended it. Very cheap and unprofessional company !!!! 

Rh H 

on BBB

2 years ago

I wish everyone had it as easy as it was for me, dealing with taking care of my car claim. The only hiccup was dealing with the rental car company, *****, I had taken my car to the shop that afternoon and my claim agent said ***** will pick you up in roughly 4 hours. I then called the ***** and the person who answered said that there will be no pickup until tomorrow! I had to make my own arrangements and the next day, told State Farm agent the difficulty and requested the rental be dropped. And State Farm was on the ball in ... read more

Zak K 

on BBB

2 years ago

State Farm refused to renew my car insurance due to two accidents (health reasons). I was the only person involved in these incidents. No injuries. No other incidents in 23 years of driving. State Farm informed my agent last minute (policy expired) that this was their final decision they made through an appeals process. We have been waiting weeks for their decision. Not only did they refuse to renew my car insurance, but they will no longer provide car insurance to my mother due to us living in the same household. State Farm... read more

John B 

on BBB

2 years ago

Sate farm is the worst insurance company I have ever had. Took out a temporary disability policy and had to use it for back surgery being out of work for almost 5 months and they denied me. They said it was a preexisting condition which was a lie. Done all the foot work for them and they treated me like a nobody. They have to return all the money to me that I've paid. Don't trust these snakes because they lie and will bite you in the end. 

Ana M. 

on BBB

2 years ago

I’m disgusted on the customers service Yareb Rivas “provide” to me and my household. My policy were award to Yareb Rivas from my original with whom I did sign up with Theron Gilmore. 1st off could pick up a phone to call me & or leave me a message as reminder to make a payment on my Auto Policies. Due to that my Policy cancel, I was told my insurance had gone up, when ask why they’re could not give me a solid reason. I email Rivas office and call them many times without any answer back. I spoke to a Jackie who promised she w... read more

Debra R 

on BBB

2 years ago

State Farm Automobile Insurance and Home Owners Insurance refused to reimburse me for a Towing Company that Damaged my SUV. State Farm Automobile said they were going to take the Towing Company to Small Claims to get Reimbursed after they received all the forms from my local Agent. Well they never Reimbursed me. My Family Attorney said just forget them go with ******** Automobile Insurance and Home Owners Insurance. Which I have now, I believe State Farm Automobile Insurance company refuses to make payments to the Lesbian Co... read more