Todd Henderson - State Farm Insurance Agent

ROSARIO S 

on BBB

a year ago

Deceiving practices! I contracted State Farm for auto and rental insurance 28 days before my old insurance would be terminated. I gave them all the information they requested for a quote, including information about a ticket we had. They gave me a quote for 6 months and I paid for it 20 days before the policy would go into effect. Three days before the policy started, I received three letters (one for each vehicle) with an 'adjustment, making the quote they initially gave me more expensive. They declined waiving this new quo... read more

TEE T 

on BBB

a year ago

STATE FARM IS A DOWN RIGHT HORRIBLE COMPANY. I HAVE BEEN WITH STAE FARM FOR OVER 20 PLUS YEARS. MY FAMILY WAS IMPACTED IN THE JULY STORM WHERE WE DID NOT HAVE POWER FOR OVER 3 WEEKS. I MADE A CLAIM ON MY HOUSE AND MY VEHICLE 2 TO BE EXACT THEY HAVE MADE SO MANY MISTAKES ON MY HOME FIRST DENING DAMAGES ON MY ROOF SAYING THAT MY HOUSE MUST BE SHIFTING BUT PAYING FOR MY GARAGE ROOF. ON BOTH MY VEHICLE TOTALING THEM BOTH OUT CAME BACK WITH THESE HIGH COST TO GET FIX THEY HAVE EVEN TOOK IT UPON THERE SELF TO CALL MY FINACING COMP... read more

Sara Z 

on BBB

a year ago

My family and I have been with State Farm for many years. It took 3.5 months to receive my car back which they like to blame body shops for which was not the case with mine. I had someone give me the breakdown over the phone and realized all my delays were bc of State Farm Claims which in turn made me run out of rental coverage during these delays. I had sent several complaint emails hoping they can at least just refund 2 weeks of my rental since their delays were beyond the 2 weeks. I ended up having to part ways bc they we... read more

Amber S 

on BBB

a year ago

We're still waiting from the storm in March that tore our roof off. We've filed the claim. Contractors have said it's about 25,000 through 30,000 and State Farm wants to pay out $1000. We've been with this company for over 20 years with our home and multiple rentals and never filed a claim. Worst company ever. They love collecting your money but not paying out. 

Betsy J 

on BBB

a year ago

If I could leave a negative review I would. If you're thinking of using State Farm for your insurance, please consider someone else. We had wind damage where a tree limb actually went through our roof and came down through the ceiling in our bathroom. That was Friday night, it's Saturday night and not even a phone call from anyone!! I called and filed a claim right away after it happened and we can't even get a phone call from someone with an estimated time that they'll be out. When something happens to our homes, cars, etc.... read more

Jay M 

on BBB

a year ago

I previously was a State Farm client since 2005 for auto and since 2018 for home insurance. I selected them because my parents have used them since the 1980s, and State Farm took great care of them with two auto collisions and home hurricane damage. Unfortunately, State Farm did not take care of me. In Nov. 2022 our home water pipes burst causing massive damage ($22,000 for plumbing alone). State Farm not only covered $0 on that but then when we claimed the floor damages dropped our coverage. This has led to all manner of ex... read more

Perri J 

on BBB

a year ago

I’ve been a customer of State Farm for YEARS. I had auto insurance with them and never filed a claim ONCE. Literally never filed one claim. I then added home owners insurance March or April or 2022. October of 2022, a bunch of teenagers were roaming through my neighborhood breaking into cars. I had very expensive jewelry in my middle console for ONE night which happened to be the night they broke into my car. It was my grandmothers jewelry that I took to get appraised that day and forgot to bring it back inside. I filed a cl... read more

Gurshan B 

on BBB

a year ago

State Farm Review - Unacceptable Handling of 2021 *** 330i Suspension Damage Claim Rating: ????? (1 star) Review: I recently had a deeply unsatisfactory experience with State Farm while filing a claim for suspension damage to my 2021 *** 330i (***** *** ***********). Despite being promised a prompt resolution, my claim has been mishandled, leading to numerous delays, miscommunications, and denials. State Farm took over 45 calendar days to dispatch an estimator, relying on third-party companies such as *** and ********* for t... read more

Michael H 

on BBB

a year ago

Getting a lot less for a whole lot more. Premium rises without filing a claim. Apparently being a safe driver earns you little. Dumping my life insurance policy and shopping around for cheaper rates.