Tire Kingdom

Rebecca L 

on BBB

4 years ago

Avoid tire kingdom at all costs! Yesterday, I spent a lot of money to be incredibly disappointed. I always do my own work or have mechanic friends help me do it, but sadly, tires and alignments aren't something you can do at home. Four brand new tires on new rims that I paid someone to paint... And they messed them up and scratched them up! They offered to pay for me to have them redone using a company of their choice, fine. That's solved, sort of. It's going to be really inconvenient, but at least it will be fixed. I get ho... read more

Kimberlee Goss 

on BBB

4 years ago

I purchased new Cooper tires from NTB in Frederick MD on August 22, 2020. I went back to the location on 2/2/21 for a tire rotation, had the service done and thought everything was fine. Over the weekend I was cleaning my auto to realize.... miraculously one of my "Cooper" tires is missing, it was replaced with another tire that is a complete different brand. The only place I have EVER left my car unattended is with NTB. My boyfriend who works in the auto repair industry called the location on 3/8/21 to figure out what w... read more

Elaine T. 

on BBB

4 years ago

Aaron was great and went through everything that will be done. 

Tracie W. 

on BBB

4 years ago

Aaron W. was very thorough and professional. He answered questions fully and even anticipated them.. He's a great consultant for PermaSeal, and I recommend him. 

David 

on BBB

4 years ago

Inexperienced technicians but experts in lying to customers. Do not take your vehicle here. You've been warned. 

Stuart L 

on BBB

4 years ago

Beware of dishonest practices at NTB. I needed a rotate and balance on a set of Michelins I bought there at NTB Gallatin Tn a couple of years ago. Told them one had a slow leak. Have about 4000 miles on them. After an hour of waiting the guy says he can't rotate or balance because the leak was in the sidewall and immediately tried to quote me new tires. The "mechanic" told me it was small and he had to use soap water to find the leak. Got home and noticed the tires had no signs of being sprayed with soap water. Took my truck... read more

Jac 

on BBB

4 years ago

***They Will Rip You Off (Or Attempt To)*** My coworker just took her car here today to get an oil change. They told her that the person who changed her oil last used a power tool to tighten the oil plug & screwed it too tight and completely stripped her oil pan. They told her it would be $600 to fix & a bunch of other things "wrong" with her car. She told them she was going to get a second opinion & brought her car back to work (we have a shop in the back where the guys work on cars/trucks). When our coworkers checked it, t... read more

Zach G 

on BBB

4 years ago

I purchased a set of Big O Bigfoot AT tires for my truck on 3/15/19 at Big O Tires in Pueblo Colorado. My truck had 40k miles on it. The tires had a 3 year 60k mile warranty. On 7/26/20 I took my truck to the Tire Kingdom (owned by the same corporation as Big O) for a rotation and alignment. They did the rotation, but told me that they put it on the alignment rack and it did not need an alignment. Since late in the summer 3/4 of my tires have started losing tire pressure. One I have to refill about once a week, one every cou... read more

ERIC G 

on BBB

4 years ago

Summary: After a front end alignment, on 6 Jan 21, a mechanic (name unknown) and a salesman (*****) both assured me a front end alignment was performed properly and that the 2009 Toyota Camry was safe to drive. Not less than seven days later my 67 year old wife told me she nearly drove off the road, and, as she tells it, because the car wants to swerve left and right on straight level roadway. We can't drive the car as it is. We are taking it to a local mechanic for inspection tomorrow 15 Jan 21. The installer, Tire Kingd... read more