Tire Kingdom

Karen K 

on BBB

4 years ago

This is a review for the location off of I35 in Round Rock, TX. I went for a simple $25 oil change and to my surprise when I was done my air intake hose was removed along with various sensors and other hoses. On top of that they never put any oil in my car and no new filter on it which I paid for and they purposely destroyed my oil pan which is a $500 fix. 

Brandon S 

on BBB

4 years ago

I'm never returning as this location is staffed by incompetent and unbelievably untrained children. I booked an online appointment last week for new tires(specialty tires), and went today to have them put on. "We don't have those in stock and have to order them."..... So what's the point? The clown "helping" me then went on to inform me that it was my responsibility to call them the to remind them to do their jobs. I mean OK... I didn't know... Do they need hand holding when they cross the street or help wiping when they're ... read more

Missy W 

on BBB

4 years ago

This review is for NTB on Waters in Allen, TX. Don't come here. I came for ac diagnostic. They said all we needed was a flush and some freon so we paid for the service. 2 weeks later we have a massive ac compressor failure, which the manager admitted was due to low/high pressures. They say they aren't at fault but no issues were found when they serviced the car and this massive failure happened 2 weeks after they touched the system. They now want to charge us over $1k. Robbery! Most dishonest auto repair place I've ever expe... read more

S M 

on BBB

4 years ago

I will never go back to TBC!! Not only did they not fix my problem with my AC, when I called to tell them I had taken my vehicle somewhere else and this new place said that my AC was leaking Freon and I needed a new compressor. I called back to TBC and was told that I would get my money back. When I went to the TBC for my credit, not only did she not give me a credit, but she charged me twice again. She could not figure out how to get any of my money back. I finally had to dispute the charges with my credit card company to g... read more

Teresa S 

on BBB

4 years ago

The NTB location on W. Patrick Street in Frederick Maryland is terrible. I have been buying my tires from NTB for over 10 years now. But, I will NEVER buy from NTB (any location) ever again. I had a nail in my tire early in the morning during a rainstorm. I had about 80 miles to go to get home. I managed to get the donuts on, but I didn't feel comfortable picking up my daughter and driving her 80 miles on a donuts-spare in the rain. So I found the nearest NTB which was about 15 miles from where I was. I arrived at 7am wh... read more

Keyanna W 

on BBB

4 years ago

Bad service I went into tire kingdom on Monday trying to get my car serviced I walk in I wait at the counter then the store manager walks up and I say hey how u doing he said not good I then proceeded to laugh he the store manager then say ion see what the **** is funny I say well I come to get my tires looked at he says No that had to be the worst customer service I have ever gotten in my life I felt as though **** the store manager was being very racist and I have consulted with a manager the way I was treated is very unfa... read more

Pablo H 

on BBB

4 years ago

Been to NTB Rivergate mall area many times and they have done good a few, but now have disappointed me many times. When you put new tires on, make sure they clean the inner rim so you get a clean seal and your tires don't leak. They have let the glue build up so much that now the rim is corroded. 3rd set of tires from this place so only place that has serviced tires on this car. 

Jean M 

on BBB

4 years ago

After returning from an out-of-town trip, my car gave me a signal that my tire pressure was low. Thinking that it was due to the road trip, I just had the tires pumped up to normal pressure. When the pressure gauge continued to light up, I knew that the problem was more significant. On June 4th, I took my 2019 Acura RDX to the NTB store located at **** Nolensville Road, Nashville, TN where I have an account. After explaining about the tire pressure alert, I asked them to check my tires, to help determine if there was a n... read more

Maksym Levchenko 

on BBB

4 years ago

About 2 years ago I spent more than $1000 for my front brakes included new rotors, pads and calipers. After that 3 times in a row was coming back to the same Tire Kingdom place with a same problem overheating rotors causing extreme wheel shaking and grinding hearing and asking for comprehension problem definition which was constantly repeated again and again. They definitely refuse investigate this problem for few times doing resurfacing my rotors that the problem disappears for a while and at the end just kick me out of the... read more