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Tire Discounters, Inc.
- Automotive
- Sharonville, OH
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
3650 E Kemper Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I purchased tires from local deal several years ago. The in 2020 purchased 4 new tire. In April of 22 tire started losing air. Was told it was from an unrepairable leak in the sidewall. They quote me the price of a replacement tire, but neglected to allow for warranty. I mentioned this and they fixed the problem. Now 2023 another slow leak in one of the 3 remaining tires for the 2020 purchase. Again unrepairable and the others should be replace. I was quoted a price, but didn't notice allowance for warranty was not there. A ... read more
Business response:
I apologize that we did not meet your expectations but I'd be more than happy to look up the status of that refund for you. If you could please send us a copy of this review and the number listed on your customer profile to *************************** we would greatly appreciate it. Thank you!
Great Customer service!! They do a great job every time!
Business response:
We certainly try, thanks for the review!
I have been going to Tire Discounters since 2016. I have never had a problem until a couple of weeks ago September 21, 2023. I went to Hendersonville, TN main street location. A different store manager. I got a brand new set of four tires on my Chevy ******. I got a friend to pick me up before we finished breakfast they called car was ready. I was so excited went in paid. Got to Rivergate stopped to get gas and noticed a huge big scratch on my rim. I begin to walk around and noticed everyone of my rims were scratched 2 worse... read more
Business response:
Our sincerest apologies that we did not meet your expectations! What you're describing is not typical and I thank you for bringing it to our attention. With the information you've provided, I've opened a customer concern case for tracking and visibility. Your case number is ***********it will be reviewed by the Regional Manager who will contact you at the number you have on file within 48-72 hours, not including weekends. If you have any questions or concerns please reach out to us at support@tirediscounters.com. Thank you f... read more
I highly recommend this place for your car needs they took the time address my concerns and find a solution. Thank you.
I bought tires in 2021 from TD and was told the warranty was 65,000 miles. We are already at 3/32 and need to replace them. We spoke to the manager at one of the locations and he told us that 65,000 is the max mileage but realistically we should only expect to get 60%-70% of that. While we only got 42% of the 65,000, the manager did say that realistically the current deal of $100 off a set of 4 tires would be better than anything the manufacturer would might give. And, if we use the warranty to try to get the tires replaced,... read more
brought my car there mid august for some issues with my ac and the dashboard alerts came on. It took them weeks to repair it, they didnt repair it they just cleared the dashboard of the alarms. All the lights reappered within 3 miles of the business. I called and was told to bring my car back, i did that. After my car was not repaired for the second time successfully, I asked for a refund. *****, the manager said hed make it right and to bring it in for the 3rd time. After having my car for a week ***** said they cant fix it... read more
Business response:
Our apologies that we did not meet your expectations and we would like to look more into what happened. If you could please send your contact information with a copy of your review to ********************************* we would greatly appreciate it. Thank you for letting us know!
To whom it may concern: I recently bought 4 new tires at Tire Discounters ad said comes with free aligment with purchase of 4 new tires. I was told it needed to Cam and Bolt Kits for $25 each and Labor was $145. My receipt say it was free on one page. On the next page the total was added to my purchase with tires. Bringing my total to $1088.08. I JLjust don't understand how that is free with a purchase of 4 new tires. I believe it false advertising???
Business response:
I'm sorry for the confusion and I'd like to investigate this for you. If you could please email me at ******************************** with a copy of your review and the phone number you used for the service, I would greatly appreciate it. Thank you!
I had a flat tire at the start of a holiday weekend. The phone team was super responsive when I called on a holiday weekend and had an appointment set up for me ASAP the day after the holiday. I needed a tire patch and the General Manager at the Beechmont III location, Chris, took time to explain another aspect of my "tire health" I was unaware of. Nick, the Service Manager, was super nice and clearly communicated what happened and what to watch for going forward. A great place and I'll be back since we have three cars! I ca... read more
Absolutely the worse communication and service ever. Dont waste your time and money buying all the warranties, they wont honor any of them and will tell you one thing but do something completely different then offer some ridiculously insulting discount and if you have a manufacturer warranty go to any other tire dealer and they will honor the warranty. Save your self time, money and aggravation
Business response:
Oh no, that doesnt sound right! If you wouldn't mind, wed like to investigate this for you. Please email your contact information and a copy of your review to ******************************** we would greatly appreciate it. Thank you for letting us know!
Frequently asked questions about Tire Discounters, Inc.
How is Tire Discounters, Inc. rated?
Tire Discounters, Inc. has a 1.4 star rating with 209 reviews.
When is Tire Discounters, Inc. open?
Tire Discounters, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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