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Tire Discounters, Inc.
- Automotive
- Sharonville, OH
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
3650 E Kemper Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Worst place to have your car worked on say they system was down and I couldn't pay my bill so I work out of town and have to wait and miss a day work and didn't fix my car on top of it
Business response:
If you could, please email us at ******************************** with a copy of your review and the phone number used for the visit. We'd like to investigate what happened so we can work to fix this for you and our future customers.
The COO is a bully with very limited understanding of the legal system and questionable morals/ethics. Mistakes are understood but how you chose to recover means more. The COO should be ashamed for self-imposing obstacles to receive cancer treatment due to negligence (car cannot be driven to treatment). His disregard for my health, property and time show his lack of emotional intelligence and regard for humanity. Dropped off a tire rim, was given to someone else by mistake… after two appointments, tire still unavailable for ... read more
Business response:
If you wouldn't mind, wed like to investigate this for you. Please email your contact information and a copy of your review to ******************************** we would greatly appreciate it. Thank you for letting us know!
I had a tire repair. I had a tire rotation. 3 years later, I had a blowout. While changing out the tire, the tire that blew, had the plug in it. Should have been moved when they rotated my tires. Therefore, they did NOT rotate my tires!
Business response:
Our apologies that we did not meet your expectations. We care about your experience, and we'd like to connect. If you would like to discuss this, please send your contact information (preferably phone number) to ******************************** so we can contact you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
I purchased tires in November when I was told I would receive 2 $100 rebates. I was waiting for these rebates to come in the mail, they never came. So I went online and the TDC customer service told me that I had to fill information out. They were nice enough to send the info to me on 12/26. From there When I got home from my holiday with my family I filled it out and dropped it in the mail on 12/29. The denied my $100 rebates because the post marked date was 01/04/24 and 01/03 was the deadline the same with the ******rebate... read more
Business response:
We apologize that we did not meet your expectations and would like to see if there is anything we can do to fix this for you and our future customers. If you could please email your contact information and a copy of your review to ******************************** we would greatly appreciate it. Thank you for letting us know!
I had to have a tire replaced due to pothole damage. Had friends in from out of town and were leaving on a trip. Went to Thompson Rd location south Indianapolis and got service rep Drew M*******. He was AMAZING! He had me out the door in less than an hour!!!!! They were very busy, but his customer service efforts in trying to help me out were outstanding!!! Eric D*****, give him a raise!!! He deserves it!!!! You are lucky to have him in your business. Since Covid, customer service has become extinct, but not to Drew. He trea... read more
Business response:
LOVE to hear about your great experience and that the team took great care of you and your car! Thanks for the 5-star review, it's much appreciated. Please come see us again when you need us, we'll save a parking spot for you, maybe the VIP parking spot, we'll see how it goes. Please stay safe out there!
I was extremely disappointed in the service provided to me by Tire Discounters. I bought four new tires from this company and not only did they not install them correctly, after three separate attempts to get one of my tire pressure censors online they were unable to. They sent me to the dealership to have this issue resolved and saddled me with the entire bill when they deemed it to cost "too much". I was stranded at the dealership having to pay out of my own pocket for the issue they created after doing everything they tol... read more
Business response:
Thank you for reaching out to us! We have already created a customer service escalation ticket. We apologize for not meeting your expectations and thank you for your patience while we work to resolve the issue.
THEY PUT THE WRONG SIZE TIRES ON MY CAR. I complained from the beginning that something was wrong and there was a noise and vibration. 2 yrs later and after them saying they found nothing wrong, I went somewhere else. Found out the tires on the car were to small. Contacted corporate and they had the Delaware, Ohio store manager call me. He wanted me to bring the car in to look at it. I had already had them changed, so he agreed to give me a free oil change. When I arrived, I was told I was a day late and the manager wasnt th... read more
Business response:
I apologize that we have not met your expectations, this should not have happened. I've found your original customer complaint case and have reopened the issue for review. If you have any additional concerns please feel free to reach out to us at ********************************* Thank you!
I took my KIA ****in to the TireDiscounters in Paris, KY on December 2 to have 4 new tires. The young man and I discussed the cost and I agreed to have the work done (only later to find out that they overcharged me for the tires). I made the unfortunate mistake of telling him that I had recently lost my husband and that I was new to making these kinds of decisions. I sat down to wait for the tires to be mounted when the young man came to me to say that my brakes needed replaced. I agreed - unfortunately. A few days later I w... read more
Business response:
Thank you for the review! We make every effort to ensure that our services and pricing are consistent and within industry standard. If you would like to discuss, please send your preferred contact information to ******************************** so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
I had my ****** **********towed to Fred's because I had an overheating problem. It kept losing fluid. They said they had fixed it and charged me $881.00 for fixing it. Before I even got home it overheated again. I talked to Brian, their counter person, who agreed to have it towed back in. After several days I called back and Brian told me that they believed the problem was a blown head gasket, but they didn't have a mechanic who was able to repair it, I talked to Brian again and asked about a refund. He told me that he would... read more
Frequently asked questions about Tire Discounters, Inc.
How is Tire Discounters, Inc. rated?
Tire Discounters, Inc. has a 1.4 star rating with 209 reviews.
When is Tire Discounters, Inc. open?
Tire Discounters, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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