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Tire Discounters, Inc.
- Automotive
- Sharonville, OH
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
3650 E Kemper Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
No stars@ bought my car from ******* *** and have a warranty. Air blower went out told to bring the car in at 230 on a Wednesday. At 455 told that the insurance company never called back so I would need a new appt. Called insurance company and received a confirmation text that the diagnosis was paid for at 255pm. But now it's 5pm and everyone wants to go home...so screw the customer. Spoke with store manager who said sorry....WOW! SCHEDULED 830AM APPT ON Friday....same week at 1030 the car list pulled in and no one knows how... read more
Business response:
If you could, please email us at ******************************** with a copy of your review and the phone number used for the visit. We'd like to investigate what happened so we can work to fix this for you and our future customers.
Took my car in for an alignment, and to get my brakes checked. They tell me my brakes are fine but I need a tie rod in the front driver side so I give them consent to replace it. I then get a call telling me after they did the work they test drove my car, and heard something break. So without my consent they took off my back wheel and took apart the back brakes, then tried to tell me it'd be over 900$ to fix a spring they broke and replace my back brakes as well.It took arguing with a mechanic multiple times just to get them... read more
Business response:
Thank you for reaching out, we appreciate your patience. Your previously opened customer concern, ***********, has been escalated and is currently under further investigation.
My 83-year-old mother took her 2014 ***** ***to Thompson Tire Discounters in Salem, VA for a car inspection. She was told by the service manager, Chris T*****, that she needed a new backup bulb ($6.23). Without explaining their exorbitant labor fee ($101 for 10 minutes) he replaced the bulb and my mother had to pay $111.67. I am disgusted by the lack of transparency and the blatant shady behavior of the service manager. We will never, ever darken the doors of a Tire Discounters again.
Business response:
If you could, please email us at ******************************** with a copy of your review and the phone number used for the visit. We'd like to investigate what happened so we can work to fix this for you and our future customers.
Appointments mean nothing. 2 hours waiting on oil change and havent started yet
Business response:
Our apologies that we did not meet your expectations! Thank you for the feedback, we appreciate you taking the time to submit a review. We’d like to share your experience with the store so that we can try to minimize wait times and find out exactly what happened during your visit. If you could please email your contact information and a copy of your review to ***************************we would greatly appreciate it. Thank you for letting us know!
Had an appointment set up took 3 hours to do a tire rotation and balancing. Terrible Customer service. It's like when you have an appointment set up you’re not important or a customer. But if you’re a walk-in all eyes are on them.
Business response:
We apologize for not meeting your expectations. We pride ourselves on delivering outstanding customer service and would like to gather more details from you to address your concerns. Please email ***********************with details about your experience, invoice #, and provide your contact information. We look forward to hearing from you soon!
Took our daughter's car to Eavers in January. Repairs by Eavers TD Steering & Suspension REPLACE DRIVER FRONT STRUT, CONTROL ARM, AXLE, INNER/OUTER TIE ROD, SWAY BAR LINK, HUB BEARING F COMPLETE STRUT ASSY When we got her car back on February 21 there was damage to the rear spoiler. Ryan admitted he knew who had done it but then gave us the run around & tried to deny shop was responsible. Cost to repair was 275.67. Took 6 weeks to get our money back & then it was in the form of a ****gift card. On June 18 we took the same ca... read more
Business response:
We apologize for not meeting your expectations. We pride ourselves on delivering outstanding customer service and would like to gather more details from you to address your concerns. Please email support@tirediscounters with details about your experience, invoice #, and provide your contact information. We look forward to hearing from you soon!
I asked them to fill my HVAC because it was out and my AC wasn’t working. When they called to tell me that my car was done, They mentioned that my AC compressor needed to be replaced and that they filled it with HVAC, but the AC wouldn’t even work. It didn’t make sense to me that they would charge me over $300 to fill the HVAC, when they knew that my AC compressor was broken. I feel basically scammed because i paid all that money that i really cant afford right now and my ac doesnt even work. They should’ve called to tell me... read more
Business response:
We apologize for not meeting your expectations. We pride ourselves on delivering outstanding customer service and would like to gather more details from you to address your concerns. Please email support@tirediscounters with details about your experience, invoice #, and provide your contact information. We look forward to hearing from you soon!
Took my truck in to Tire Discounters for tire balancing (requested that the weights be put on the inside) and an alignment on May 24, they took my truck for a test drive and then brought it to the front claiming it was done. I was then told that they couldn’t do the balance because the tires were choppy. I paid $143.09 for the alignment and left. I pull out on to **********Road and immediately notice the steering wheel is off 15 degrees to the right. I called to tell them and they said to bring it back. I return and explain ... read more
Business response:
While I know this was a situation that shouldn't have happened, I'm glad we could make it right. Thank you for making us aware of the situation and as always stay safe!
As valued customers we brought our car into the Washington court house store. There we were met with very angry and poor customer service by Mr. D***** the general manager. He told us our less than a year tires were perfect as we heard loud noise. Three weeks later week bring it back into the store and he tells us we need to buy two new tires due to severe wear and new shocks. Thousands of dollars have been spent at this store and never an issue with past managers. This guy has been very rude. Stated that my wife and I have ... read more
Business response:
If you wouldn't mind, wed like to investigate this for you. Please email your contact information and a copy of your review to ******************************** we would greatly appreciate it. Thank you for letting us know!
Frequently asked questions about Tire Discounters, Inc.
How is Tire Discounters, Inc. rated?
Tire Discounters, Inc. has a 1.4 star rating with 209 reviews.
When is Tire Discounters, Inc. open?
Tire Discounters, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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