This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tire Discounters, Inc.
- Automotive
- Sharonville, OH
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
3650 E Kemper Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Arguably the most incompetent business model to include their employees. How is it possible to hire the most disgruntled and apathetic individuals. I went to purchase a set of performance tires, which employees should immediately tune in knowing that they return a greater amount of profit to the business. They proceed to snap my tire pressure sensors and refuse to replace them. After a trip to the dealer to fix them, I found myself at the price point I originally attempted to avoid. Stay clear of these half-wits and their ha... read more
Business response:
********, our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect. If you would like to discuss, please send your preferred contact information to ******************************** so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon!
Do not fall for the “open a credit card receive a mail in rebate” from Tire Discounters!!! I got new tires in January and was supposed to receive a $100 mail in rebate and here it is May…. Still haven’t received it. I’ve called and called. Talked to a lady named Melanie R******* in the main office in Cincinnati.. she said she’d be getting it mailed out in March… now she won’t reply to emails!!! I’m livid.
Business response:
*****, thank you for submitting your concern. We filed your rebate for you but it was after the deadline that you were supposed to have it sent in so it would not have been approved. However, this has been escalated to the Senior Manager for customer support to get your rebate processed as an exception. While we apologize for the delays, you will be receiving your rebate. Please allow 4-6 weeks from today to receive. If you still have not received it in 4-6 weeks, please email us at ********************************* "attn: *... read more
I took my ******to TD for an oil change in October 2021 and without permission they added transmission fluid to the transmission causing an overflow. ****** has an electronic eye in lieu of a dip stick so without the proper equipment, which TD does not have, the level cannot be read. I left for a road trip 2 days after the oil change to discover the issue when a warning light came on regarding an oil overheat issue. I called TD, spoke to the manager and had my car towed to a TD close by. This is where the issue was found and... read more
Business response:
*****, our apologies that we did not meet your expectations, not what we want to happen! We appreciate you taking the time to submit your concern so we can get to the bottom of this. We have escalated your case to the new Regional Manager for that store who will be contacting you within ***** hours, not including weekends. Please email ******************************** "attn: *****" and confirm your contact phone number. Thank you for being a valued Tire Discounters customer, we will be in touch soon!
my experience with tire discounters in ft. wright was great. everything was done in a professionally and timely manner. Love the skip the shop option. it is so convenient to have the car picked up and dropped off. i will continue getting tires and oil changes there.
Business response:
Thank you for the 5-star review *******, much appreciated. The Ft. ****** location knows how to take great care of our customers, ***** and his crew are absolutely the best! We'll see you again when you need us and stay safe out there!
Reynoldsburg location - went to get tire fixed due to screw, said tire had to be replaced, informed me it was $69 for balance, tire disposal and new road hazard, Informed him i didnt want new road hazard as I wouldnt be keeping the vehicle much longer, said it will still be $69 So basically forcing me to purchase new road hazard, ridiculous
Business response:
Our apologies that we did not meet your expectations Richard. Thank you for the feedback, your time is valuable, and we appreciate you taking the time to submit a review. As part of Road Hazard warranty requirements, tires with RH are required to have RH added back when a tire is replaced and is a minimal amount. While we understand that you are not going to keep the vehicle much longer, the coverage is required on replaced tires.
Tire Discounters on Nolo rd If no star was a choice that is what I would rate my experience. I go to get a simple alignment on 3/18/22 I call they say I can bring it in will take a couple hrs. This was at 1pm I drop my truck off I call around 5:30 when they close at 6 no one answered the phone after I called 5 times!! So I drive down there with a ***** of mine, when we pull in I see a employee pulling my truck out of the shop. When he passes me in it he floors it and spins the tires!!! Then gets on the street and punches it.... read more
Business response:
Thank you for reaching out *******. We have thoroughly reviewed your concern based on your previous contact and have determined that any transmission issues would have been present prior to being taken for a test drive and would not have been caused by the test drive itself. While we apologize for not meeting your expectations, your claim has been denied and was discussed with you.
Tire Discounters just tried to charge me $900 for a $450 part.When asked if it was common for a 100% markup was told autozone puts on their **** up and we put on ours! I got OEM parts from a ****** dealer for less than 1/2 of what they were gonna charge me for an aftermarket. Total customer rip off.If this is ********************** way of doing buisness I will never use them again!
Business response:
Thank you for the review ******! We make every effort to ensure that our services and pricing are consistent and within industry standard. Please understand that you can always get parts less expensive when you purchase them yourself. You can always purchase your own parts and we can install them, but there is no warranty provided for outside parts. Our apologies if you thought we were a bit pricey. We appreciate you being a valued Tire Discounters customer. If you would like to discuss further, please email ****************... read more
I brought my car to Tire Discounters near ****, ******* for (4) new tires and front-end alignment.When I got home, I found all four tires had an astounding 45 psi. The maximum allowable pressure for these tires is 40 psi. The installer had dangerously over-inflated them to seat the tires and forgot to bleed-off the excess.Tire Discounter's "before" and "after" measurements from the front-end alignment showed that only the toe had been adjusted. The camber was badly out of spec. I returned to their shop. The Manager stated th... read more
Business response:
***** our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect to learn more. If you would like to discuss, please send your preferred contact information to ***************************so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
I had an awful experience recently. Here is my timeline of events: March 2, 2022: Car brought in for oil change, tire rotation, and preventative maintenance analysis (included checking fluid levels). I drove out of town over the weekend and had no issues. March 6, 2022: On my way back into town, my engine started overheating. As a result, I had to stop off on the side of the highway and wait 3 hours for a tow to a *****dealership in the area. This was only 4 days after visiting TD. March 7, 2022: ***** checked things out. Th... read more
Business response:
****, thank you for sharing your concerns. In reviewing the notes from your customer service case opened previously, it was explained "that at the time of your visit, the fluid was not low and was not due for a coolant exchange, which was why we didnt recommend anything to be replaced. We suggested that you reach back out to the dealer to make sure they did a pressure check if the fluid was in fact low when you went there for service previously." I hope this clarifies the situation for you. Thank you for being a valued TD, c... read more
Frequently asked questions about Tire Discounters, Inc.
How is Tire Discounters, Inc. rated?
Tire Discounters, Inc. has a 1.4 star rating with 209 reviews.
When is Tire Discounters, Inc. open?
Tire Discounters, Inc. is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com