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Tire Discounters, Inc.
- Automotive
- Sharonville, OH
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
3650 E Kemper Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
New set of Michelin tires on my 2916 GMC Sierra at the Dayton Mall store. As always, Ben and crew did a great job on my truck. I have used this store for 15 years plus. They always take care of my needs and if there is a problem, they address it. Very pleased with the service I get there. Always enjoy the conversation, too.
Business response:
Thank you for the review ****, much appreciated! We are so glad you had a great experience, we do what we do for customers just like you. Please come back and see us again when you need us
Hello, I understand that every business wants to do what they can to generate business, but you should not try to do that when the services that you provided are NOT what was expected or what you told the customer to expect. You were two hours late on what you promised and did half the job that you promised. Why you would ask for a positive review is a little past what i would understand. Anyway, i wish you the best on getting your rating higher, i just can't help with that.
Business response:
***** our apologies that we did not meet your expectations! We definitely care about your experience and we'd like to connect to learn more. If you would like to discuss, please send your preferred contact information to support@tirediscounters.com so we can get back in touch with you. Please include a copy of your review for reference, we hope to hear back from you soon! Thank you and stay safe!
I bought all four new tires from you guys probably about a year and a half ago. I’ve had an awful time with them. They are the worst tires I’ve ever had on any car that I’ve owned. They slip all over the road as if they have no tread and are actually kind of scary to drive on. But it is what it is because I paid for them and I wasn’t gonna make a big deal about it. However I’m now on my fourth flat tire since I got them. The first one I took to ***** and got repaired for free… There was no nail in it it was just slowly leaki... read more
Business response:
******* we apologize again that we did not meet your expectations. We have addressed the concerns with you, but there are some inconsistencies in what you represent as the facts of the matter. We are refunding $12.43 for road hazard and offered to have our valet service pickup and take your vehicle at no cost to you to another store to have the tire looked at under our RH warranty, which you have declined. Please feel free to work with the area operations manager that you been speaking with and he will get you taken care of.... read more
I recently had a flat tire on my way to work so I stopped by the closest Tire Discounters location in Hermitage (Nashville), Tn. I went in at around noon on Monday (May 17th) to check if the tire could be patched up. I asked to wait for the car as I needed to go to work. They explained they that it would be a 3 hour wait because of the number of cars they had in front of mine. I left the car there and decided to come after to pick up my car. At around 3:45pm, I returned to this location to pick up my car. At that time, they ... read more
Business response:
Our apologies that we did not meet your expectations! We take great pride in our craft and strive to have all of our locations operating at a high level. We have pulled your information and have created a customer service ticket. Someone will be reaching out to you in the next 48-72 hours to review, not including weekends. Thank you for letting us know, we will be in touch soon!
Poor computer inventory or bait and switch by store resulted in instillation of higher price tires then requested. Went looking for white outline ranger tires as shown on tire discounters web page. Reviewed request with service manager, verified by discriprion and picture on service managers computer tires I was after. Ordered tires. Was notified they came in early, dropped truck off to have installed. On picking up that evening 5/14, found different ( non white outline tires ) installed. Service rep initially thought they w... read more
I understand exactly why this business is not rated by the Better Business Bureau. I was a victim at Tire Discounters on Lascassas. I went in with a flat tire on May 7, 2021, and I left with a flat tire on May 7, 2021. The guy at the front desk wasn't waiting on anyone but did not greet me or even look up until I asked if he could fix my flat tire. He started shuffling paper and filled out a form. I noticed that no one inside the building was wearing a mask, but me. He did not ask me, but told me "you can sit down". I gave h... read more
Business response:
Our apologies that we did not meet your expectations! We definitely care about your experience. Based on your previous contact on this matter, the regional manager has already been in touch with you. Thank you for the feedback, it is truly appreciated!
had an a/c problem, that turned to be everything, compressor, core, condenser, and replacing ac/refridge , july 2020, 1170 plus tax. now i still don't have cold a/c in spring of 2021!! im convinced, that the nicer vehicle you drive in there, the more they charge you!!!! Dont ever go to Tire Discounters ever!!!!!!
Business response:
******* our apologies that we did not meet you expectations! We have pulled your information and have created a customer service ticket. Someone will be reaching out to you in the next 24-48 hours to review. If you need further assistance, please contact us directly at *****************************. Thank you for letting us know, we will be in touch soon!
Very poor customer service associate Ryan Need to be retrained on social skills and integrity And no how to dress customers. Would never give them my business again STORE 5991 Fuller at Florence ky
Business response:
Our apologies that we did not meet your expectations! Thank you for the feedback, your time is valuable, and we appreciate you taking the time to submit a review. We have pulled up your invoice and will be creating a customer escalation ticket to be reviewed by the Regional Manager who will be contacting you shortly. Thank you for being a valued Tire Discounters customer and we hope to see you again when you need us!
Got tire fixed and alignment and got a flat on same tire a few hours later thanks for putting my kids in danger as I had to pull off highway to c the problem. After calling them only to get an attitude and go to different tire discounters only for them to show no concern at all thank God I had a air compressor in car to at least get to them I also go an estimate to get brakes and rotors twice from them for exact same thing 600 was first estimate 750 was 2nd hmmm 150 difference for exact same thing hendersonville tn was the w... read more
Business response:
Tammy, so sorry that this happened! We have pulled your invoice and escalated a customer service ticket to the regional manager who will be contacting you shortly.
Frequently asked questions about Tire Discounters, Inc.
How is Tire Discounters, Inc. rated?
Tire Discounters, Inc. has a 1.4 star rating with 209 reviews.
When is Tire Discounters, Inc. open?
Tire Discounters, Inc. is open now. It will close at 7:00 p.m.
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