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Timberlake Apartment Homes
- Apartments
- Norristown, PA
About this business
Location details
2803 Stanbridge St, Norristown, PA, 19401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Disappointing Application Process and Unprofessional Communication We understand that every apartment community has its own screening criteria, and our disappointment is not with the denial itself, but with how the application process was handled. We experienced weeks of poor communication, inconsistent information, and a dismissive response when we raised our concerns. Unfortunately, our experience with Marquetia was not great. We were also uncomfortable that information regarding our application was discussed in front of i... read more
Business response:
Thank you for taking the time to share your feedback. We understand that the application process can be stressful, and we appreciate the opportunity to review your concerns. After carefully reviewing the matter, including our communication records and the application timeline, we found that communication was made with the appropriate parties throughout the screening process and that our established procedures and protocols were followed. We also reviewed your concerns regarding the handling of your application. While we reco... read more
Verified Renter My experience at Timberlake has been nice, this are being worked on in timely manner, people are friendly no big complaints, I still love the community surrounding
Verified Renter I love my apartment. I also love the Timberlake staff. We are definitely a fan of the dog park and that the East Norriton Township building and the park is behind the residence. Great location! Can’t wait to use the pool this summer!
Verified Renter maintenance did a great job communication with the office very good and caring for my issues floors clean and fresh snow clearing immediate, done well not happy that internet is included in the lease
Horrible living conditions Do not move here! The apartments have bandaid fixes and maintenance is careless. Office staff is never there and will never email back. If we call to complain, they answer in a condescending tone and are extremely unprofessional. During the two years I’ve lived here, we’ve gone days without water, electricity, and now heated water in the dead of winter. We are now going on 5 days with no hot water and emails saying “sorry for the inconvenience”. Inconvenience? You mean basic necessity. We have also... read more
Non Updated Apartments Deteriorating Leasing and Office staff are a revolving door of people. The last leasing staff that I spoke with regarding an issue with my lease was rude and condescending. No help and wanted to rush me off the call. They care more about the bottom line than their tenants and it shows. Band aid fixes on most doors, bathroom tiling, and light fixtures falling. Our kitchen light is still partially hanging from the ceiling after maintenance came for repairs and the bathroom tile has fallen off multiple ti... read more
Verified Renter I love it here. I look forward to mor years. And the rent increase isn’t CRAZY like some other places. Basically everyone has a dog !! And it’s pretty sunset views
Verified Renter When I first moved here at the start of the pandemic, Timberlake was what I hoped would be my last move. My apartment itself, was and is, a wonderful space and everything I wanted in a home. While that hasn’t changed, management and maintenance has, significantly! Communication and response was, and I say WAS, outstanding! Sadly, both are a thing of the past. After sinking so much money into remodeling the buildings, keeping the common areas clean is never a priority. Honestly, I cringe when I have guests who... read more
Verified Renter Great size apartment for a great rent price. All updated finishes. Plenty of free parking. The people and community are so nice. This was the 1st apartment we toured out of 20 and each one after couldnt compare.
Business response:
Thank you for the wonderful review! We're thrilled to hear you had such a positive experience with Timberlake Apartment Homes. We strive to offer a welcoming and comfortable environment for our residents, and it's fantastic to hear that you found everything you were looking for in your apartment and the community. We wish you continued happiness here at Timberlake!
Frequently asked questions about Timberlake Apartment Homes
How is Timberlake Apartment Homes rated?
Timberlake Apartment Homes has a 3.9 star rating with 395 reviews.
When is Timberlake Apartment Homes open?
Timberlake Apartment Homes is closed now. It will open at 9:30 a.m.
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