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Tidewater Auto Electric and Sound
- Auto Customization
- Virginia Beach, VA
About this business
Since 1977 Tidewater Auto Electric and Sound has been Tidewater's premier specialists for automotive electrical systems repairs, as well as audio system sales and installations for autos, trucks, and Harley Davidson motorcycles. We are a "Veteran Owned Business" conveniently located near the Town Center district of Virginia Beach, right off I-264.
Location details
5192 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RIP OFF - I dropped a vehicle off to get repaired. We already knew what the problem was and informed them what part was at fault. I spoke with someone Friday that told me they would diag the issue and they could fix it and possibly get it back to me Saturday. Today is Tuesday and they finally called. The timeframe wasnt an issue. The fact that the so called service manager was out of the office (she said her dog died and someone was filling in) and I was "misinformed" (her words) but wasnt getting my car back unless I paid t... read more
Business response:
We always strive for the best customer service experience possible, and part of that experience is providing a 1 year guarantee on our repairs. As such, our diagnostic fee is a stand alone fee. In order to make sure the repairs are for the correct issue and all problems are repaired to our standards, we cannot go off of other shops/mechanics diagnosis. All personnel are trained to inform customers of this over every phone call, per management standards. We are sorry for any confusion and welcome you to call us to discuss thi... read more
Rude staff, kept my van for 3 days after being told they could replace the stepper motor, a $10 part. 3 days later im being told they do not repair clusters (the opposite of what we were told on the phone) but on top of the diagnosis fee (that should have never been done or charged) they can order a new one for $800. Bunch of crooks, avoid at all cost.
RecommendedSecond time in for different tail light problems. GREAT service. They always find the problem quick and fix it right away. Even when packed up they finish sooner than I even expected. They reply to fb messages quick and their prices are very reasonable. 🙌🏼
Everyone is super friendly and made replacing the ignition switch really easy and affordable👍
Thank you so much to the staff at Tidewater Auto Electric and Sound! They not only were expeditious with taking care of my car, but also extremely polite and kept me up to date with all repairs and details along the way! I was in and out within 24 hours. Thank again, and I will be returning in the future!
Thank you!!!!! I drive as part of my job and my front lights went on the fritz. tThey worked me in the day I called! Thank you thank you so much!!!!!
I want to Bless Tidewater electric for Screwed me I pay $1,100 TO PICK UP MY CAR AS BAD AS I TOW IT TO YOU, I HOPE KARMA GETS EACH N ONE OF YOU N I HOPE I GET TO FIND OUT!
Great prices and service
I've had problems with the HVAC system in my 99 Jeep Wrangler for years and have been able to band aid it for inspection, but when it finally died, I was clueless. Thanks Tidewater Auto Electric for making it work like brand new again!! Great job!!
Frequently asked questions about Tidewater Auto Electric and Sound
How is Tidewater Auto Electric and Sound rated?
Tidewater Auto Electric and Sound has a 3.8 star rating with 378 reviews.
When is Tidewater Auto Electric and Sound open?
Tidewater Auto Electric and Sound is closed now. It will open on Monday at 9:00 a.m.
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