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Tides at Lewisville

3.0

About this business

Tides at Lewisville offers eight floor plans with one, two, and three bedroom apartments for rent designed with your comfort and convenience in mind. Each home is a unique combination of luxury and attention to detail. All of our stylish apartment homes offer a fully-equipped kitchen with stainless steel appliances, quartz countertops, a dishwasher, refrigerator, microwave, wood-style flooring, contemporary finishes, air conditioning, upgraded lighting, and a personal patio or balcony with a view! We look forward to scheduli... read more

Location details

201 E Round Grove Rd, Lewisville, TX, 75067, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.0557 reviews
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Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Management cares about their residents, Maintenace is professional and knowledgeable, they care about the grounds! 

Business response:

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! Thank you! Samantha Harbison 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Excellent staff and maintenance crew who are always trying to get better. What more can you ask? 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Well kept community and neatly maintained on the outside. Very poor customer service and very slow to respond to tenants needs. 

Business response:

Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at (972.315.6700) or (roundgroveleasing2@greystar.com) so we can address your specific needs. Thanks again! Thanks again, Samantha Harbison 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Its a quiet property. Convenient access to stores. Maintenance is fast and proficient! 

Business response:

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter The Monet of Lewisville living. Pretty from a distance. But, unkept and unmanaged up close. 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter The apartments are nice on the outside, but everything inside the unit is cheap, and basically held together by duct tape and hope. Hope doesn't stop a 20 lb cabinet from falling on my head, and duct tape is both unsightly, and not nearly strong enough. 

Business response:

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at (972.315.6700) or (roundgroveleasing2@greystar.com) so we can address your specific concerns. We look forward to speaking to you soon! Thank you, Samantha Harbison 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Round Grove apartments are not keeping up with the maintenance of the apartments. My mailbox been broken for almost 4 months. The outside of the Apartments are not being kept up. Work orders are taking a long time to complete. 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter My best experience has been with the staff, they are kind, courteous and willing to assist, however, there is only so much they can do with limited resources. The property owner needs to invest in updating old and outdated heating and cooling systems, parking lot repair & landscaping. 

Business response:

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 972.315.6700 or roundgroveleasing2@greystar.com so we can address your specific concerns. We look forward to speaking to you soon! Thank you, Samantha Harbison 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Do not judge the outside appearance. It may look like a nice apartment on the outside but once living here youll notice the noise is extremely excessive, partly due to poor construction but also the residents dont seem to have any consideration of how loud they. Also, they drive too fast in the parking lot. Almost hitting residents - children, animals alike! 

Business response:

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 972.315.6700 or roundgroveleasing2@greystar.com so we can address your specific concerns. We look forward to speaking to you soon! Thank you, Samantha Harbison 

Frequently asked questions about Tides at Lewisville

How is Tides at Lewisville rated?

Tides at Lewisville has a 3 star rating with 557 reviews. 

When is Tides at Lewisville open?

Tides at Lewisville is closed now. It will open tomorrow at 10:00 a.m. 

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