This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tides at Lewisville
- Residential Leasing
- Lewisville, TX
About this business
Tides at Lewisville offers eight floor plans with one, two, and three bedroom apartments for rent designed with your comfort and convenience in mind. Each home is a unique combination of luxury and attention to detail. All of our stylish apartment homes offer a fully-equipped kitchen with stainless steel appliances, quartz countertops, a dishwasher, refrigerator, microwave, wood-style flooring, contemporary finishes, air conditioning, upgraded lighting, and a personal patio or balcony with a view! We look forward to scheduli... read more
Location details
201 E Round Grove Rd, Lewisville, TX, 75067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Horrible apartment management I have never lived in a worse managed place. Our apartment would be cute if it didn’t have so many issues. When we moved in there was a hole big enough in the windowsill that you could stick a finger through it, the floors were broken in multiple spots, the cabinets under the kitchen sink were caving at the base, the list goes on and on. These issues took weeks to fix (mostly just because that’s how long it took for maintenance to finally show up). Then our kitchen light went out and it took alm... read more
Business response:
We strive to provide comfortable homes for all our residents and would like to address the ongoing maintenance needs you described, particularly your feedback on kitchen lights. We value your residency and want to improve your experience for the remainder of your time with us. Please visit or call our office to discuss your repair needs and community upkeep. We hope to restore your confidence in our community soon. Thank you.
Water leaks & trash left out Multiple water leaks in my unit and maintenance orders have been closed before without it being fixed. I'm still waiting for maintenance to fix the damage from a new leak. The trash compactors overfill fast and people leave theirs in yards. I've also had packages stolen and the gate only works about once every 3 months, so it really isn't a gated community. I have tried calling the office many times, always going to voicemail. 2 stars for location and to prove this review wasn't written when I wa... read more
Business response:
Hi there. We sincerely apologize for the inconveniences you've experienced. Our team is diligently working to meet the demands of our community, and we invite you to stop by our office at your convenience so we can better assist you and work to address any concerns you may be experiencing.
horrible Don’t move here . Work orders doesn’t get fix unless you ask over and over , over priced for the quality and they never answer the phone in the front office .
Business response:
We’re sorry that you haven’t enjoyed your experience at our community, and we’d like to do what we can to gather more information and improve your experience. When you get the chance, please give our new team a call at (972) 315-6700 or swing by the leasing office to speak to a team member.
This Place Is the Worst! Don't Move Here!!! Don't move here!! Honestly they need to shut this place down. The management changes at least twice a year and it gets worse every time... Piping in the building needs to be redone in all of them. The breeze way in the buildings are always dirty because the valet trash that you have to pay for is always spilling trash on the stairs. Maintenance is terrible and basically useless...They might come look at the issue weeks after the complaint only to not fix anything until it's time to... read more
Beware!!! I can’t wait for my lease to end, to move out from this apartment. If you put your work order down it take them ages to come and fix it, have been complaining about my patio storage is not open since about four months ago up till now nothing is done, bedroom door is not close very well put the work order two months ago nothing is done up to this moment. My worst apartment ever. I regret moving to this apartment. You pay for everything and you don’t enjoy anything. Worst apartment!!
Hope you never need to talk to management Since the Robinson Group took over in December 2021 maintenance requests submitted through the portal are addressed much better. That is the only positive. You CANNOT get anyone on the phone and they do not return phone calls. Need to stop in the office? Hope you don't work during the limited office hours of 10-6. Maybe you can catch someone in person on your lunch break. Can they actually help you? I was given an e-mail request to submit a request in writing and the e-mail bounced b... read more
Lots of issues Let me start off by saying the complex was bought out by the Robinson Group right before I moved in. Two days before my move in date I was notified my date was changed for two days later. Since I had to be out of my last place and I already hired movers I had spend an extra $300 to have my stuff in storage. My stove top doesn't work and I notified them a week ago and I just figured out my garbage disposal doesn't work. They messed up my online portal showing I owe over $2000 for February, because January was i... read more
BLACK MOLD DO NOT MOVE HERE I have lived here for a few months and have recently had to flea the apartment due to my babies and myself getting mold poisoning. I have not been in my unit for 39 days and they have yet to fix the issue so that I can live safely in my unit nor have they moved me to a new unit. They have remodeled their office building and did some new landscaping as well as new paint on the outsides of the building in order to HIDE the BLACK MOLD that is festering in their air vents, I am in contact with 5 other... read more
Verified Renter Complex is huge, but gated and safe with friendly staff.
Business response:
Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! Thank you, Samantha Harbison
Frequently asked questions about Tides at Lewisville
How is Tides at Lewisville rated?
Tides at Lewisville has a 3 star rating with 557 reviews.
When is Tides at Lewisville open?
Tides at Lewisville is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com