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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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Sue S's profile image
Sue S 
4 years ago

Outstanding, start to finish! ************ Was simply the best...he explained every part of the process, and we always knew what to expect! 

Business response:

Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs. 

Rajesh P's profile image
Rajesh P 
4 years ago

I had a very bad experience with LoanDepot. Once the rate is locked and the loan goes for processing, the loan processor's phones are set to directly send you to voicemail. It doesn't matter how many voicemails you leave, they never call you back unless it's the day before the closing and then they ask you for all the documents that you have already sent to them in email AND uploaded on their website. The loan processor very casually sends the email on the day before closing to postpone it by another day. As if the purchase ... read more

Business response:

Hi Rajesh We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Jaime e H's profile image
Jaime e H 
4 years ago

Thats the best company for all your realtors relate business 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Hussain B's profile image
Hussain B 
4 years ago

Highly recommend , they helped me out with getting my loan , thanks to them. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Gary H's profile image
Gary H 
4 years ago

We had our approval letter within 15 minutes, everyone was so helpful and friendly with any questions and got back to us immediately.i highly recommend loan depot to everyone we know 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

David M.'s profile image
David M. 
4 years ago

Well, I had taken a break on house hunting after I got no results when asking for a for loans, not only did Loan Depot go out of their way to help a customer like myself get approved, but there customer service is impeccable in every way. Thank you, Loan Depot Recommendation s coming your way. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Katy E's profile image
Katy E 
4 years ago

Personalized and on the ball service. We felt completely taken care of the whole way through the process. Great job! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Jewel S's profile image
Jewel S 
4 years ago

the customer service from start to finish from all parties that was involved in the refinancing process was phenomenal! hands down, i would definitely recommend! they made the process run smooth as silk. 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Carol N's profile image
Carol N 
4 years ago

Do not trust this company. I authorized a payment of $21.70 to lock in interest rate with option to not proceed with the loan. Called, emailed the next day with notice not to proceed with the loan. That very day there was an unauthorized transaction on my credit card of $495 appraisal fee. I have finally after numerous calls received an email saying I am due a refund and it may take 7 to 30 days to receive. It has been 27 days since the initial transaction came out of my credit card, now I'm paying interest on a charge I did... read more

Business response:

Hello We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open at 9:00 a.m. 

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