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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Training is completely lacking. Management doesn't help at all. This company doesn't have any idea how to function, train, teach, or help their employees or customers. People are constantly quitting. The pay is good but the stress is not worth it and if you are a new hire noone has your back or will give you any appreciation or value you as an employee or help you as a customer.
Business response:
Hello -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
Very nice, professional and easy to work with. I would recommend.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
Highly rated in customer service and efficiency, timeliness, and friendliness.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Used them for a Cash Out Refinance... every team member I dealt with was very helpful through the entire process. My favorite part was how communicative they were every step of the way so I was never in the dark as to what was coming next.
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Friendly when first making contact. Went downhill from there. Numerous delays on Loan Depot's end and then that wanted to raise the price of my loan fees because the market had changed. Took over FOUR MONTHS to get the loan done. They were slow to respond, forgot to send necessary paperwork to the company with my second mortgage. Seemed delay was planned to get more money out of me. Be careful and continual stay on them to get things done.
Business response:
Hi ****** Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com.
VERY POOR!! Communication skills and lack of knowledge on loans. I explained to the loan consultant that I already had an appraisal a couple of days ago, and he agreed I probably wouldn't need another one. I did give my card info for the AGREED amount of ***** to the lock-in rate. The following day I decided that I wasn't going with Loan Depot and never sent in my needed Documents to proceed with the process. I just happened to look on my bank account and noticed an unexpected charge of $495.00. I had no clue, nor was it dis... read more
Business response:
Hello -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
Where to begin! I would give no stars if that were an option, however, one will do. We recently refinanced our house and were pleasantly surprised at our new Monthly Mortgage Payment. In fact, we asked numerous times while signing paperwork if it was the correct amount and they continued to confirm that it was. We thought we were pretty lucky, until****..2 weeks before our insurance was going to lapse. We called the insurance company to find that they had been trying to contact Loan Depot, but they were not answering them. T... read more
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Fast, fair, informative, easy loan process. Great customer service as well.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
It was a very quick and easy process The representative was very helpful and informative
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
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