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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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Stephanie H's profile image
Stephanie H 
3 years ago

Would give 0 stars if I could.It takes ***** days to close a loan. My home purchase was delayed and they didn't provide any financial compensation.The loan agent is rude, ghosting, being super rude talking over the phone. Be good to yourself and choose another company. 

Business response:

Hi Tianxiao -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you! 

John M's profile image
John M 
3 years ago

A very professional team at Loan Depot. They made the refinance process very smooth, responded quickly to questions, and communicated well every step of way. I also felt they were trustworthy, friendly, and straight forward with the numbers...which can get complex at times. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Skyy's profile image
Skyy 
3 years ago

We have been in the process to find a home before, and they werent bad, rather it felt normal. Normal could be intimidating if you have no idea about the process (we know nothing!)The Loan Depot reps made the experience GREAT. It was personalized, and we learned a few things along the way. We have already started to refer our peers!!!So thankful for ******************** and ******** 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

scott a's profile image
scott a 
3 years ago

No one responded to my online msg sent from my account (when they did call 1-2 monthes later, I checked my account and my message history was blank. The 1st loan officer I talked to was garbled and seemed misrepresenting; the 2nd loan officer I talked to required $8000 cash-out and used a rate that was 2% higher than advertised. Although the new mtg. was only increased by 10% with the cash-out, the monthly payment was double what I was currently paying even though the rate was about .5% less than my current rate (I assume al... read more

Business response:

Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Robert M's profile image
Robert M 
3 years ago

I keep reading mixed reviews, but this company helped me refinance with total ease. My funds were deposited straight into my account in about a week. They really do all the hard work, and you just have to sit back and relax. The agents I worked with were very kind and personable. I would definitely recommend Loandepot to all of my family and friends 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Darwin E's profile image
Darwin E 
3 years ago

Outstanding service!!! Professional, fast, and knowledgeable. Happily helped us with everything!!! 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Barry h's profile image
Barry h 
3 years ago

Through the years I have had nine or 10 mortgage loans, and by Far and Away I had my best experience ever with loandepot. Samir was in charge of my mortgage and he was extremely fast, very straight up and very quick to respond to my questions and emails and phone calls. He is definitely the best loan officer I have ever worked with. Even my realtor who has worked with numerous loan officers said he is the best she has ever worked with.We ended up closing two weeks ahead of schedule. I would highly recommend loandepot and esp... read more

Business response:

Hello! Customer satisfaction is our priority and your feedback is greatly appreciated. We are honored to be your lender of choice and look forward to working with you again. 

Richard H's profile image
Richard H 
3 years ago

Very positive experience w/ a refi loan for a ********** home. The Loan Depot team identified me as a good candidate for a VA loan, which has very favorable terms and no closing costs. Other lenders with which I have worked missed this somehow. Customer Service team was very attentive, and the largely online application and document submission process worked well. Loan proceeded quickly, start to finish, and rate and terms were very favorable. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Paul D's profile image
Paul D 
3 years ago

The LoanDepot team made the entire refinancing process easy. Loan officers explain the next steps and always made sure if you had any questions. The website was easy to navigate and complete tasks. And competitive rates.Strongly recommend LoanDepot. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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