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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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william m's profile image
william m 
3 years ago

was handled in a VERY prompt, curteous and polite manner, this re-finance is savings the wife and I a very large sum. we are very grateful for your help and would recommend your firm to anyone. 

Business response:

Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Greg's profile image
Greg 
3 years ago

Today, the relationship between the customer and companies is adversarial. My loan officer and the rest of his team made sure I had all the info I needed to make the best decision. It felt as if he was working for me and not the company or his own self-interest. After a couple of calls, I no longer felt like I constantly needed to be on guard and it started to feel like a team trying to help me get the best deal. This was my second mortgage with Loan Depot and I'm still very happy. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Susanne & Robert J's profile image
Susanne & Robert J 
3 years ago

This was our first time using LoanDepot. I would use them again if need be. The folks we worked with were efficient, returned our calls and questions in a timely manner, and patient with explanations. One or 2 small hiccups at the end but all is well. 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Ola R.'s profile image
Ola R. 
3 years ago

From the first day I felt comfortable with speaking to loan specialist. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Edward V's profile image
Edward V 
3 years ago

Loan Depot was extremely helpful and informative during the whole refinance process. The loan specialist kept in touch with us, and the processor expedited the whole thing. We had applied and closed within 30 days, awesome. Great company to refinance with. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

John C's profile image
John C 
3 years ago

Besides me dragging my feet with some of the info they needed. I didnt have many issues with loan depot. This is the second time working with them. Both times the same representative helping. Good company in my opinion. 

Business response:

Hello! Customer satisfaction is our priority and your feedback is greatly appreciated. We are honored to be your lender of choice and look forward to working with you again. 

Scott S's profile image
Scott S 
3 years ago

***** continually kept me informed of what was happening. I am so glad they were recommended to me. I couldnt be happier!!! 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Latesha H.'s profile image
Latesha H. 
3 years ago

The process seemed to take forever ,but in the end it was all worth the wait. Im so excited I got the home of my dreams at an excellent price. The communication was efficient ,even though the emails got a little confusing with the numbers and pricing. The agent explained the everything well enough for me to trust the process. All I can say is that it all worked out for the best. Im forever thankful. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Sara B's profile image
Sara B 
3 years ago

I will never deal with LoanDepot again. The sales people were friendly and helpful. The underwriters were stubborn and never called me back. The underwriters kept asking for something that doesn't exist. When I requested that they call me back so I could explain, they never did. The other issue is that I have enough in my *** to cover the loan I was requesting, but I didn't want to take the hit from the **** The loan % is less. Even though they required a copy of my *** account, they must have never looked at it. Just a box ... read more

Business response:

Hi **** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is open now. It will close at 6:00 p.m.  

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